Description de VanillaSoft

Augmentez votre productivité en matière d'appels sortants grâce à VanillaSoft. VanillaSoft est la solution cloud conviviale pour le télémarketing, la prise de rendez-vous et les ventes internes.
L'ensemble de fonctionnalités de VanillaSoft garantit que chaque minute est exploitée : numérotation progressive, routage du prochain meilleur lead, script intégré, e-mails automatisés, distribution de leads en temps réel, tableau de bord en direct et enregistrement des appels pour la formation. La solution est idéale pour la vente en équipe, la prospection, la prise de rendez-vous et la collecte de fonds par téléphone.

Qui utilise VanillaSoft ?

Les équipes de vente internes et à distance.

VanillaSoft Logiciel - 1 VanillaSoft Logiciel - 2 VanillaSoft Logiciel - 3 VanillaSoft Logiciel - 4 VanillaSoft Logiciel - 5

VanillaSoft ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire

VanillaSoft

4,7 (150)
VanillaSoft
Indisponible dans votre pays
Prix introuvable
Version gratuite
Version d'essai gratuite
48
6
4,7 (150)
4,7 (150)
4,6 (150)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
50,00 $US
mois
Version gratuite
Version d'essai gratuite
66
7
4,4 (365)
4,2 (365)
4,4 (365)
Pourquoi ce message s'affiche-t-il ?

Alternatives à VanillaSoft

HubSpot Sales Hub
Fonctionnalités les mieux notées
Gestion des contacts
Gestion des leads
Gestion du pipeline de ventes
Salesforce Sales Cloud
Fonctionnalités les mieux notées
Base de données de clients
CRM
Suivi des clients
NobelBiz OMNI+
Fonctionnalités les mieux notées
Aucune fonctionnalité n'a été évaluée par les utilisateurs de ce logiciel.
Zoho CRM
Fonctionnalités les mieux notées
Champs personnalisables
Gestion de la communication
Tableau de bord d'activités
Agile CRM
Fonctionnalités les mieux notées
Gestion des contacts
Gestion des leads
Gestion des tickets de support
Really Simple Systems CRM
Fonctionnalités les mieux notées
Base de données de contacts
Gestion des contacts
Suivi des interactions
EngageBay
Fonctionnalités les mieux notées
Gestion des campagnes e-mail
Gestion des e-mails
Lead nurturing
Kommo
Fonctionnalités les mieux notées
Gestion des leads
Saisie de leads
Suivi des interactions
Salesflare
Fonctionnalités les mieux notées
Gestion des contacts
Gestion du pipeline de ventes
Suivi des interactions

Avis sur VanillaSoft

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,7
Service client
4,6
Fonctionnalités
4,5
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
73%
4
23%
3
3%
1
1%
Melissa
Melissa
IT Manager & Sales Executive (É.-U.)
Utilisateur LinkedIn vérifié
, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Appointment Setting & Prospect Management for the professional

5,0 il y a 5 ans

Avantages :

Responsive and knowledgeable internal customer support and top notch staff interactions. Google calendar integration allows you to set appointments with confidence that the representative (external agent) will be available for them! Automatic timezone allocation for prospect records which allows appointments to be set for representatives who operate nationwide with no manual accounting for timezone needed; the software is nearly goof proof in calendaring considerations. Unlimited projects allowed and robust customization ensures that every project/marketing campaign is uniquely set up to meet your company or client's needs. I really appreciate the ability to customize result codes and the fact that you are not regulated to rigid categories or outcome processes. Each result can trigger multiple functions and this gives the administrator the power to control and maintain appropriate routing of prospects with minimal user effort. A decent dashboard system and intuitive reporting creation.

Inconvénients :

My top complaint has to be with the WYSIWYG editor for scripts and email templates, it is sufficient. However, in the NEW VS interface pasting text with from Google Docs or Word invariably produces an error (complete hang on selecting that script, only fixable by reverting to previous version interface) if the document was over a page long, unless pasted as plain text. Even if the original document has all formatting removed prior to copying. I would greatly appreciate a fix for this and support for pasting simple formatting options without errors.

Jeremy
Sales Manager (É.-U.)
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

SDR Sales Simplified

5,0 il y a 3 ans

Commentaires : We use this product for cold calling and setting appointments. Works great. Let’s you script calls, setup sequences, and automate workflows. Allows reps to focus on the quality of the conversation because everything else is automated. Our SDR team would not exist if we would not have implemented VanillaSoft. Dump leads in and get to work.

Avantages :

Allows for SDR sales automation, custom rules and workflows, and gets results.

Inconvénients :

Could be prettier, I suppose. I’m being picky here - it’s great at what it does.

Rebecca
Business Development Rep (É.-U.)
Conseil en gestion, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Where's the App and Pause Calling?

3,0 il y a 5 ans

Commentaires : Should have more portability (create an app) for those on the go and better functionality. Lose the browser only.

Avantages :

Easy to use for end user. Open platform and superior navigation/disposition functions. Easy to add tagged fields to pull data in a variety of ways.

Inconvénients :

No stand alone apps for android, iOS, pc or mac. Just browser functionality. Cannot pause calling (for reporting). If agents stay logged in on their browser it acts like active hours. No way to adjust have to manually adjust reporting.

Scott
Scott
Director of Lead Management (É.-U.)
Utilisateur LinkedIn vérifié
Assurance, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

VanillaSoft is Essential to our Success

5,0 il y a 6 ans

Commentaires : Our Lead Management team of 13 reps uses VanillaSoft as our primary CRM in setting appointments for a sales team of over 100 located throughout the United States. The following VanillaSoft features are keys to our success: Auto dialing with VOIP – allows us to make over 65,000 dials each month with minimal loss of production time from our reps. Quality and connection of calls are excellent.
Branch Scripting- provides easy transition for our new hires to feel comfortable and prepared to handle objections.
Google Calendar (appointment setting) – This is one of the most valuable features to our team because it allow us to view our external sales agent’s calendar in real time reducing the chance for double booking appointments.
Salesforce Integration – Using VanillaSoft’s Salesforce integration our Marketing department has pushed over 400,000 leads to VanillaSoft and continues to update VanillaSoft with new web leads daily. All activities (calls, appointments, emails, etc..) generated in VanillaSoft are instantly uploaded into our Salesforce platform for lead tracking and reporting to our Sales team and Sr. Management.
Support – There is NO better support team. This team works tireless to insure they respond to your my support ticket with a one call resolution. Their engineers were instrumental in the VanillaSoft - Salesforce integration by demonstrating their extensive working knowledge of both VanillaSoft and Salesforce with our Salesforce Dev team. This experience and willingness to get and stay engaged made for a smooth and fast integration.

Chandelor
Chandelor
Office Administrator & Recruiter (É.-U.)
Utilisateur LinkedIn vérifié
Assurance, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Support unlike any other of its kind!

5,0 il y a 4 ans

Commentaires : All our information is available in one place. I can see every time a client has been contacted, by who, how long the conversation was, any notes; I can call, set appointment, import leads, and have multiple scripts for everything. There's nothing as comprehensive as this system.

Avantages :

It would be easy to list 100 reasons why VanillaSoft is such a wonderful system and there's truly not another that compares - but the biggest pro is absolutely in the support team. I am on a first name basis with all of them; I have called more times than I can count and not once have I had a poor experience. They are always there to help me wrap my head around the problems and truly utilize VanillaSoft to do everything my company needs! I can't thank them enough for everything they do.

Inconvénients :

It's hard to think of something to list in the cons. It would be nice if I could set things for less than 15 minutes apart - maybe choose any time, but it's so inconsequential it's hardly worth listing