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Description de ECLIPSE

Le logiciel de gestion de cabinet médical ECLIPSE est utilisé au quotidien dans des milliers d'endroits aux États-Unis depuis plus de 20 ans. ECLIPSE prend en charge la facturation, la planification, la gestion des dossiers médicaux partagés, les notes quotidiennes, un système d'alertes complet, le recouvrement de créances et le versement des paiements au format électronique en conformité avec la norme HIPAA, des fonctions de sécurité incluant le suivi de l'accès aux données des patients pour vous aider à gérer une installation conforme à la norme HIPAA ainsi qu'une myriade de rapports affinés par deux décennies de commentaires clients.

Qui utilise ECLIPSE ?

Chiropractie, multidisciplinaire, kinésithérapie.

ECLIPSE Logiciel - 1
ECLIPSE Logiciel - 2
ECLIPSE Logiciel - 3

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur ECLIPSE

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
71%
4
17%
3
6%
2
3%
1
3%
Kevin
Kevin
M.D. - Physician (Venezuela)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Eclipse saved my company!

5,0 il y a 6 ans

Avantages :

I use the ECLIPSE Software daily at my company, I've had this software for 2 years and I just love it. ECLIPSE makes the billing proces very easy for me and my employees, with this software i can also schelude consults and many more, the EHR (electronic health record) its one of the best thigs of the software the doctors in my company love it, this also has an extensive alerts system that is very helpful, the security features saved my company once from a fire, for this and many other things ECLIPSE its a must have in my company.

Inconvénients :

There is nothing negative from my point of view! If you had to improve something that would be your system of notes sometimes there are failures to save certain notes and that can be annoying however this happens very rarely but it would be good if they fix it

sanda
DC (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Spinecare’s experience

5,0 il y a 2 ans

Commentaires : I am so glad I made the switch. Eclipse has great customer service and technical support team. Our old software company used to take a few days to contact us back. With eclipse help is available when we need it.

Avantages :

Macros!!!! I wish I made the switch long time ago. My new patient exam note takes as long as my daily treatment note used to take. It is efficient, bullet proof and so easy to use!

Inconvénients :

I wish we could be in a chart at multiple stations at the same time.

Réponse de l'équipe de MPN Software Systems

il y a 2 ans

Thank you for your review! Please call the Help Desk & ask them to turn on "RTDF" for you so everyone in your office can access the same patient simultaneously!

Charles
Charles
Network Consulting Engineer (É.-U.)
Utilisateur LinkedIn vérifié
Médecine douce, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Worst technical support ever!

1,0 il y a 6 ans

Avantages :

It works for basic functions. No frills.

Inconvénients :

The technical support for this product is the worst I have seen in 30 years. There is only one person doing tech support and he seems to take great joy in letting you know how stupid he thinks you are. He managed to make our office assistant cry and closed a case because he thought the issue was resolved. Stay as far away from this product as you can. The product itself uses a Windows 3.1 interface along with a dongle for software protection which requires you to have a computer with a com port which in this day and age, is archaic. That and you need to share your whole hard drive to even get the product to work. I am going public with this after trying to contact the founders of the software and getting no response from them so that should tell you right there that they don't give 2 cents about their customers.

Réponse de l'équipe de MPN Software Systems

il y a 5 ans

Mr. Eichelberger... as you're well aware, this review is both inaccurate & untrue. We contacted you within 20 minutes of receiving your email, offered to review recordings of the phone contact you complained about, and attempted to call you directly (which took some work since you'd accidentally provided your wife's phone #). A senior VP later spoke to you & offered assistance. As you are also aware, ECLIPSE hasn't used "dongles" in years, and you don't disclose that your office has neither a current copy of ECLIPSE nor a subscription. We're not sure what prompted other untrue comments such as promoting the idea that only a single technical support employee exists at our company? In fact, the VP you spoke with offered you a refund for the calls before he even investigated your complaint! He also offered to help in any way necessary to resolve the issue! Finally, he spoke with Rosie (who you mention in your review) this morning.... to ensure her issue was resolved.

Isaac
Intern (Équateur)
Utilisateur LinkedIn vérifié
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées précédemment :

A complete experience in the health area thanks to eclipse.

5,0 l’année dernière

Commentaires : In general, my experience with ECLIPSE was not very long, but in the short time that I have used it, I can highlight that it is a complete software and that it met all the needs and requirements requested by the company where I was working. It is a software that I would use again but that it has many more features since the world of technology must always advance.

Avantages :

ECLIPSE is a complete medical management software that helped me and my work team a lot. The positive points that I personally highlight the most is that it complies with HIPAA requirements, which guarantees the privacy and security of patient information, as well It features robust patient record management functionality, allowing healthcare professionals to efficiently store and access records, and this goes hand-in-hand with the ability to schedule appointments and manage billing. And finally, its multi-location function that allows medical practices to manage operations in various locations, facilitating collaboration and coordination between the offices of the company in which you work.

Inconvénients :

As a first negative point I can say that learning to use this software must be complicated like any other, but there is not much help information about it. And as a last negative point is that the customization of the system is not very extensive and complete to fully satisfy the needs of the company.

Matthew
Doctor of Chiropractic (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées précédemment :

Eclipse Full Body Template

5,0 il y a 3 ans

Avantages :

The EHR full body template is quick and easy to use. Once I customized the macros I can get a fully complaint and unique E/M note done in 5 minutes or less and a daily treatment note done in 30 seconds. Eclipse support helped me all the way.

Inconvénients :

I don't really have any problems with the software at this time.