Description de ACS

ACS Technologies permet aux Églises de gérer des groupes, des événements, des finances, des relations avec des donateurs, des volontaires, du personnel, des garderies, des calendriers, des mailings, des rapports, des sites web, des stratégies de croissance et bien plus encore. Que ce soit en ligne, hors ligne, au bureau ou sans fil, les outils dont vous avez besoin pour vous aider à connecter votre communauté sont totalement intégrés sur un même espace !

Quelle que soit la taille de votre Église ou de votre organisation, ACS Technologies propose des produits pour vous aider à développer votre ministère.

Qui utilise ACS ?

ACS Technologies sert des Églises de toutes tailles, des écoles, des crèches et des organisations proposant une large gamme de produits et services.

ACS ne vous convainc pas tout à fait ?
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Avis sur ACS

Note moyenne

Note globale
3,9
Facilité d'utilisation
3,4
Service client
4,5
Fonctionnalités
3,7
Rapport qualité-prix
3,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
37%
4
30%
3
23%
2
6%
1
4%
Utilisateur vérifié
Office Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Institutions religieuses, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A Great Product Overall with World-Class Customer Service

5,0 il y a 4 ans

Commentaires : ACS is a church software product with several different suites to choose from. I found the People Suite, then Realm, extremely helpful in keeping member records, and the Financial Suite gives the church the reports and information needed for making budget decisions.

Avantages :

ACS Realm is a simpler version of ACS People Suite, and much more intuitive. The implementation was smooth and the transition fully backed by their wonderful customer service. I also love getting a live, knowledgeable person on the phone within a few seconds of calling. Payroll is also very easy in ACS Financial Suite.

Inconvénients :

The Financial Suite is not intuitive, but mistakes have gotten easier to fix due to upgrades. The church is still waiting to switch to ACS Realm Financials, as payroll cannot be done there, despite well over a year of promises that it is happening soon. It would be helpful for Realm input of donations to flow to the Financial Suite. Also, ACS People Suite gave options for certain reports that cannot be run in ACS Realm.

Utilisateur vérifié
Executive Pastor (É.-U.)
Utilisateur LinkedIn vérifié
Institutions religieuses, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Bulletproof, contains all the core functionality, but dated

5,0 il y a 5 ans

Commentaires : Crucial information that aids in caring for our church family.

Avantages :

I love that this software has been refined and is extremely reliable and fast. Efficient data entry and keyboard functionality. Powerful reporting. Covers the basics of what a ChMS should offer with ease, speed and power.

Inconvénients :

This software is dated. It's "cloud" based, but lacks lots of modern communication tools such as text communication, easy email distribution and remote web-based functions like small group attendance, and volunteer management. In all honesty, ACS is so big and has so many add-on features, it can probably do all of these things, but it's hard to know all of the functionality because it's not easily explained anywhere (and I've been a user for 12 years). Also, it's reporting process is not difficult for someone with some background in reports, but it's far too complex for an average pastor or lay-leader to use - which requires a database person to run reports. Also, no customizable dashboards, etc. So, it will probably do most everything you want, but you'll need a ChMS expert to figure it all out and run the reports...

Utilisateur vérifié
Worship Pastor (Canada)
Utilisateur LinkedIn vérifié
Institutions religieuses, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

There are better options

3,0 il y a 2 ans

Commentaires : To be fair, it's been a few years since I have spoken to ACS customer support and they were friendly and tried to be very helpful at the time, but it wasn't a good experience. We had issues with updating older versions of the software and trying to make it work within our own bylaws and Canadian law, which wasn't on ACS as a software manufacturer, but it didn't help the overall experience. There seemed to be a disconnect between how we were (poorly) implementing the software and struggling with teaching staff and the way in which the ACS team communicated to us and told us to get excited about functionality that never worked in our context because of difficulty of implementation. Thankfully, there are better software options out there today - including Realm, which we transferred to from ACS and have had better luck.

Avantages :

If you spent a lot of time setting things up and were using it daily, ACS seems to have the capability to have good functionality. I've been in two different organizations where that wasn't the case, and heard similar things from other users, which meant ACS was something that I used only when I really couldn't get someone else to do the thing I needed, or I really needed to find a piece of information. It seems to be a great place to store all kinds of information.

Inconvénients :

The user interface was difficult, making learning it (and teaching it to church staff who are often technically slower) very difficult. Because people never learned it, it was used poorly and data was sometimes out of date, making the whole database only really functional for the financial side of things and we never managed to get the use out of it that we often hoped and tried for. Overall it was a frustrating piece of software when we had to engage with it and people would create their own systems and spreadsheets as work arounds.

Kathy
Administrative Assistant (É.-U.)
Institutions religieuses, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Realm Church Management Software

4,0 il y a 4 mois

Commentaires : We formerly had a lot of cash and checks coming through the office for camps, studies and events, etc. With online event registration and payment, it cuts down the need for people to come in to register and pay. Also has various report options that go along with these registrations that are very helpful. Whenever we have a problem or question, customer support is very helpful and friendly!

Avantages :

Lots of functions from directory, group management, event registration, online payment for events. Every module I've used has been fairly user-friendly. Always upgrading and improving.

Inconvénients :

Some days we notice it's "sluggish" (may be an internet issue). We use it every day in our office, but people using it from home often have problems. Doesn't work as well on mobile devices as on computer.

Utilisateur vérifié
Business Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Institutions religieuses, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ACS for First Church

4,0 il y a 4 ans

Commentaires : Pledgers who are not attending.

Avantages :

Reports, tracking a stewardship campaign over several years, customer service is tops.

Inconvénients :

Uses a software that doesn't convert excel spreadsheets into a functional spreadsheet. The columns do not keep the formulas. Therefore you have to make the formulas in a new column. Multiply steps for reports. Should have more reports that are already set up in the software.