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ChildWatch
Description de ChildWatch
Excellent rapport qualité/prix avec de nombreuses fonctionnalités. Soyez rapidement opérationnel grâce à ces services mensuels de gestion de garde d'enfants sur le cloud pour PC, Mac ou Mobile. Solutions pour les entreprises de toutes tailles offrant une compatibilité avec QuickBooks, solution de pointage des employés et de messagerie, calendrier des événements, paiements électroniques, capture de repas portable, etc. Démo gratuite et garantie de satisfaction de 60 jours. Fonctionnalité étendue de gestion des réclamations CACFP. Formation gratuite, mises à jour et prise en charge.
Qui utilise ChildWatch ?
Crèches, églises, écoles maternelles, refuges à risque, programmes avant/après l'école.
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Avis sur ChildWatch
Amazing Product for a Childcare Facility!
Commentaires : Fantastic!
Avantages :
Childwatch has been a life saver when it comes to being user friendly for staff, families and myself. My administrator staff really loves the amount of data we can provide on childwatch to give us the reports we need, as far as tracking attendance and their billing aspect on the software. The attendance feature makes sure that we are accounting for the children in our facility and billing where is needed. It also allows us to know where our children vs staff ratio needs to be for the day. Our billing feature lets us set up everything per family house hold instead of individual clients which is very time saving for our families. Also I personally love the amount of information I can submit about my staff. Anytime I have had a question and I reach out to Childwatchs support time I receive a response the day of, so no day delay is amazing!
Inconvénients :
As a child care facility we need a fully function software that utilizes CACFP functions. Unfortunately right now childwatch is in the works of providing that. Once its up and running there is no comparison!
Réponse de l'équipe de Remarkable Systems
il y a 5 ans
Thank you for your kind words. We are please to hear our software solution is working well for your business and staff. As of March 2020, the remainder of our extensive CACFP functionality will be updated to reflect the new meal patterns.
Recommend Childwatch
Commentaires : As a childcare owner and operator for about 20 years with multiple locations, I have to admit the one system that kept my businesses running efficiently is Childwatch. This billing system has many features that seamlessly allows an owner to track billing, attendance, medical reocrds, meal subsidy, etc. It also has many video tutorials that enable the user to learn the modules very easy. I would recommend to my fellow childcare owners and directors to reach out to Childwatch and ask for demos or even a trial. In addition, parents have their own specific portal access which is very simple to set up. The phone version is also available for easier access. Payments are made through the portal and automatic billing through Childwatch is simple.The cost for this system is reasonable amd affordable. Again, I would recommend to other childcare owners and operators to use Childwatch."
Avantages :
Easy set up process. Organization ran more efficiently. Saved time and money. The system is secure.
Inconvénients :
I didn't really have major issues so I feel confident about this system.
Basic software, terrible support, no help, canceled
Commentaires : Very poor, not intuitive and wasted my time. I canceled it and they seem not to care at all. Not recommended. Limited program, thought it would be sufficient but it was poorly written and not supported. Avoid.
Avantages :
The A/R features were somewhat useful. Sign in seems well thought out though biometrics not supported.
Inconvénients :
Support and training sucked. Paid phone support only. Had to submit written questions and wait for answers on a limited schedule. If the program crashed you were out of luck. No searchable help. Online training minimal. We had live training sessions with people who did not know the program. Program is rather simplistic yet not clear at all and I am very experienced using software, writing software, etc. Inexpensive but still not worth it. Also no connection to Quickbooks Cloud.
Réponse de l'équipe de Remarkable Systems
il y a 5 ans
Thank you for providing your feedback. Sometimes reviews are constructive and provide valuable information for future buyers to make an informed decision. Other times, they are so negative one might question their accuracy & motive.... That said, we are truly sorry that your experience with our services didn't match your expectations. As you can see on other reviews, we are known for providing excellent customer service and taking ownership. We do care deeply about our customers' success with our services. We always aim to deliver a great experience and are gutted when our efforts fail. Thanks again for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.
Childwatch review
Commentaires : Again there is not a perfect software out there. Childwatch is a great value for the money and is especially great for smaller programs. Each time we had an issue it was very quickly resolved with support from the childwatch team. I have nothing but nice things to say about the software and the team of people working there.
Avantages :
The software is very easy to learn, use and train others to use. There are a lot of features for cost which is a great bonus when you are on a tight budget.
Inconvénients :
There is not a perfect software out there but for the cost Childwatch is a really great option. I think the biggest problem that we encountered was on the check in/out interface with parents having issues. Some of these were most likely user errors and some wifi capability issues.
Features
Commentaires : ChildWatch is a good program for Childcare.
Avantages :
Lots of features.Lots of different reportsMade hourly billing easier with the daily/weekly feature. You could customize ChildWatch to your needs for child care.Training videos were very useful when starting and when updated.
Inconvénients :
I would have like ChildWatch to be more user friendly
