Cvent Event Management

Cvent Event Management

par Cvent

Qui utilise Cvent Event Management ?

Cvent aide les organisations de tous types et de toutes tailles à mieux planifier, gérer, commercialiser et analyser leurs événements et réunions, quel que soit leur secteur d'activité.

Description de Cvent Event Management

Avec plus de 183 000 utilisateurs actifs, Cvent est un leader en matière de gestion événementielle, d'inscription en ligne, d'approvisionnement et d'applications événementielles sur appareils mobiles. Cvent modernise les processus traditionnellement associés à la gestion des événements. Grâce à cette plateforme intégrée, les planificateurs peuvent trouver plus efficacement des sites, planifier des événements, impliquer les participants, mesurer l'impact de leurs événements, etc.

Informations sur Cvent Event Management

Cvent

http://www.cvent.com

Fondé en 1999

Prix de Cvent Event Management

Cvent Event Management n'est pas disponible en version gratuite mais propose un essai gratuit.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Cvent Event Management - Fonctionnalités

Logiciels d'événements virtuels
Chat en temps réel
Gestion des badges
Gestion des enquêtes et sondages
Gestion des participants
Génération de leads
Inscription en ligne
Possibilité d'enregistrement et de lecture
Rapports et analyses
Réception virtuelle
Stratégie de marque personnalisable
Streaming en direct
Billetterie
Budgétisation
Conférences/Conventions
Enquêtes et feedback
Gamification
Gestion des badges
Gestion des bénévoles
Gestion des expositions et des fournisseurs
Gestion des parrainages
Gestion des réservations groupées de chambres
Mariages et fêtes
Promotion sur les médias sociaux
Calendrier des événements
Enquêtes et feedback
Gestion de site web
Gestion des campagnes
Marketing localisé
Pages de renvoi et formulaires Web
Promotion sur les médias sociaux
Rapports et analyses
Segmentation du public
e-mail marketing

Avis sur Cvent Event Management

Afficher 5 avis sur 608

Note globale
4,4/5
Facilité d'utilisation
4/5
Service client
4,5/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,1/5
Lori w. H.
Meeting Professional
13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 30/05/2018

"Cvent gets the registration job done and is user friendly. "

Avantages: I like that I can send invites to all my attendees at once, but can divide them into different registration paths depending on what info needs to be provided to a particular group. I do have some challenges occasionally trying to figure out how to make something work while building a website, which is the reason for the 4 stars for the Ease of Use

Inconvénients: Customer service. When I call the help line it sometimes takes several times to explain what issue I'm having because the rep doesn't seem to understand what I'm trying to do. I think that these are new representatives and aren't as experienced. Also when I use the chat box I'm not always sure someone is still there because of the delay in their responding to questions.

  • Provenance de l'utilisateur 
  • Publié le 30/05/2018
Utilisateur vérifié
Sr. Systems Business Analyst
Gestion d'organisme à but non lucratif, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 14/06/2019

"Great Tool for Event builders and planners!"

Commentaires: 1. Resolve potential last minute issues that may arise onsite
2. Staff has been very productive and prepared to manage attendees
3. Provide enough metrics for admins
4. Easy to adopt by non-technical users

Avantages: 1. Interactive Features with Crowdcompass that customize the user experiences and engagement in an effective way.
It has really helped us with onsite preparedness.
2. Cloning events or creating templates to re-use and make adjustments that saves time
3. CRM integration options have allowed us to have 360 degree customer view across CRM and Cvent.
We have also used SSO to link our existing users account at registration websites.
4. Flex events
5. Ability to integrate with supplier network and survey tools

Inconvénients: 1.Ways to manage field permissions for users/roles (edit/delete/update)
2.Enforce field validations on account/organization level so that we can maintain data integrity and event planners cannot customize anything and everything at event level
3. 2 way sync through standard integration is not dynamic for custom fields
4. If salesforce has person account enabled, not business account, cvent has no way to accommodate that on contact level during integration.
5. API limit of 10000 is very less for large events

  • Provenance de l'utilisateur 
  • Publié le 14/06/2019
Deedee S.
Manager
Gestion de l'enseignement, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 12/05/2020

"Great product that meets most of our needs "

Commentaires: It has been great for conferences with some strong dynamic conference management options.

Avantages: It is a great dynamic software for conference management.

Inconvénients: The accounting management portion is lacking. It doesn't meet our need for programs management.

  • Provenance de l'utilisateur 
  • Publié le 12/05/2020
Beth C.
Executive Director
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 29/01/2020

"Complicated System with Missing Functionality"

Commentaires: Overall, I have been very disappointed in the service. Not easy to learn and Cvent should not have released a new version with very basic and essential capabilities missing.

Avantages: Cvent is nice in that it has thought of many of the different scenarios planners need to communicate, offer registration for and track for each event. The integrated credit card processing makes handling the financial aspect of meetings much easier.

Inconvénients: This software is extremely difficult to learn and use. Cvent is also switching from a legacy system to a new one. If you use the legacy system, not only are you wasting your time learning a system that will be eliminated, but your events will disappear after the change as they can't be transferred. Yet the new system is missing very essential functionality making its use very limited. None of this was clearly communicated during the sales process. The app feature is very overpriced and extremely limited in its capabilities. Also, the system is not a full life-cycle system. There are no features to help centralize the actual planning of the event - it does have RFP and budgeting features, as well as registration, but completely ignores room set, a/v programming, etc. Doesn't eliminate having other documents and spreadsheets outside of the system for organizing events. So, I would not consider it an "event management" system.

  • Provenance de l'utilisateur 
  • Publié le 29/01/2020
Sharna P.
Program Director
Urbanisme et architecture, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/04/2020

"Cvent - Life saver for conference registration"

Commentaires: We use Cvent as the main platform for our 3000+ person annual conference as well as a handful of smaller conferences and events that range from 15-150 people. For our annual conference we use ALL the Cvent functions from Abstract Management to curate our sessions, registration types, registration paths, admission items, optional items, fees, speakers, exhibitors, credits - Cvent has it, we use it! And it has all helped eliminate double handling of work, it's streamlined our processes and given us more time to perfect other areas of our conference we otherwise wouldn't have time to focus on. We only have a small team of 12 in our office and more than half of us have Cvent log ins. Others in our office and on our board of directors have access to reporting in portals so that they can track how our numbers are looking.

Avantages: * Accommodates our very complex registration setup with different reg types/fees/packages
* Allows us to have a very robust 3 day schedule of over 100 tours and sessions
* Integrates directly into our app (Crowd Compass) and onsite Solutions (OnArrival)
* Badge & Certificate printing directly from the site

Inconvénients: * Loading credits in the system is the bane of my existence, such a simple task is so tedious and I feel it could easily be fixed by their developers.

  • Provenance de l'utilisateur 
  • Publié le 30/04/2020