Description de Tabs3

Le logiciel Tabs3 est utilisé dans les cabinets juridiques depuis 40 ans. Achetez Billing seul ou en parallèle avec PracticeMaster et Financials pour une gestion complète de cabinet. Le logiciel Tabs3, développé à l'intention des cabinets juridiques, rend la facturation et le paiement plus facile pour tout le monde : avocats, administrateurs et même clients. Tabs3 Billing est un logiciel riche en fonctionnalités, soutenu par une assistance technique de premier plan et un réseau de consultants aux États-Unis. Inscrivez-vous pour une démo afin de voir Tabs3 en action.

Qui utilise Tabs3 ?

Le logiciel Tabs3 Billing est idéal pour les professionnels du droit travaillant dans des cabinets d'avocats indépendants et de taille moyenne.

Tabs3 Logiciel - 1 Tabs3 Logiciel - 2 Tabs3 Logiciel - 3 Tabs3 Logiciel - 4 Tabs3 Logiciel - 5

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Avis sur Tabs3

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,4
Service client
4,7
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
75%
4
20%
3
3%
2
2%
1
1%
Tracy
Tracy
Accounts Manager (É.-U.)
Utilisateur LinkedIn vérifié
Cabinet d'avocats, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I highly recommend Tabs3 Software

5,0 il y a 4 ans

Commentaires : We use Tabs for our timekeeping and billing, the Tabs3 Connect is a great feature for attorneys to enter their time on the go. The General Ledger and Accounts Payable software integrate well with each other and with Tabs, so that saves on duplication of work. Practice Master has great features and is a great database for containing the information needed for our clients.

Avantages :

The software is very user friendly, the programs are intuitive and the e-mail bills are a great function! We have been using all the products offered by Tabs3 for over 25 years. The upgrades always have something new and better when they come out.

Inconvénients :

There just isn't enough time for me to learn all the capabilities of the software.

Réponse de l'équipe de Tabs3 Software

il y a 4 ans

Tracy, Thank you for taking the time to leave a review! We appreciate hearing from you. Unfortunately I can't add more time to the day, but if there's something we can do to make things easier for you, please let us know! - Emily L., Software Trainer

Katherine
IT Coordinator (É.-U.)
Cabinet d'avocats, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Satisfied Customer

5,0 il y a 2 ans

Commentaires : We have used Tabs3 for billing since before I started (16 years ago), but we used another practice management software for a while before switching to PracticeMaster. We recently made the change from the basic version to the Platinum version. The price difference was the hurdle, but the features in Platinum are valuable. Support has been very good over the years.

Avantages :

We have added fields in PracticeMaster to track information that we want available, and those fields are then available in the Report Writer. For example, we added a tab for our Estate Planning matters to track which documents were created for them and whether we are storing the originals or if the client has the originals. Report Writer allows you to create custom reports pulling information from PracticeMaster. I wish you could pull more information from other parts of the Tabs3 Suite in the reports. While we are slow to incorporate new features into our daily use, I find many of them valuable. We have just started to use the email statement feature which isn't very new.

Inconvénients :

There is so much to the software that it can take a new user a little while to get up to speed on it. It takes some training to know where to enter information so that it syncs correctly between the different parts of the software. We need to be more proactive about learning about the features and functionality. We don't have a reseller that helps us implement them.

Réponse de l'équipe de Tabs3 Software

il y a 2 ans

Katherine, Thank you for taking the time to leave a review! We appreciate your feedback. There are some tools available to pull data from other areas of the software for reports--if you're interested, reach out to Support and we can talk to you about them! Thanks again! - Emily L., Software Trainer

Phil
Attorney and Owner of Law Office (É.-U.)
Services juridiques, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The not so good Tabs

2,0 il y a 6 ans

Commentaires : I have had Tabs since 2010, it is terrible. You purchase the program and then you constantly have to go back to customer service (tech dept.) and they want to hit you up for $200 per hour for tech help, as you can imagine that is absurd, expensive and terrible. They let you buy the product and make it seem like there is no additional cost, reality is that you better pay for the ongoing tech support because there are always errors and problems that need addressing, did I mention the $50 minimal charge or $200 per hour for tech help. I rarely was able to use the program, each time I tries there was some new error message and a need to seek out tech department, truly a terrible experience.

Avantages :

The software has a wide array of features and billing is nicely prints out in a very organized and concise format, it really does have a lot of detail and nice features.

Inconvénients :

It seems to always have some problem or error message on the rare instances when I actually needed it to do a billing for a client, nothing is worse than paying for a product and then having to waste time because it will not work and then get stuck paying extra by having to call and pay the tech department $200 per hour to help you figure out why their product does not work as it is promised and as it should from the start. How is it possible that the product regularly has error messages that are not resolvable without a call to the tech department. Very frustrating.

Réponse de l'équipe de Software Technology

il y a 6 ans

I am sorry that Mr. Gunthert has not had a good experience. We have reached out to him to discuss the specific issues that he is having.   I did want to mention a few things related to the points that he brought up. To make sure clients get off to a good start, every purchase of Tabs3 includes a free year of maintenance, which includes both technical support and any product updates that come out during the year. After a year, the maintenance is optional. Many clients prefer that to being required to pay an annual fee.   Also, our technical support team gets very high marks. In our last client survey 96% of our clients said they were satisfied with the support that they received from our team. In that same survey, 9 out of 10 Tabs3 clients say they would recommend Tabs3 to other firms. Kim Hanzl, Support Manager

Joan
Office Administrator & Paralegal (É.-U.)
Services juridiques, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review of [SENSITIVE CONTENT]

5,0 il y a 3 mois

Commentaires : n/a

Avantages :

I am really writing this review to commend [SENSITIVE CONTENT] and thank him for his time in solving several problems which closed down our TABS and PM programs. He was very patient, knowledgeable and I really appreciated his resolving all the errors that closed down our TABS and PM programs. I wish to send KUDOS to [SENSITIVE CONTENT]. Thank you!!

Inconvénients :

There is nothing I like least about TABS and PM

Réponse de l'équipe de Tabs3 Software

il y a 3 mois

Hi Joan, thank you taking time to submit a review! We are delighted to hear how helpful our support representative was for you - we are very proud of our support team. I am passing on your comments to their supervisor. Again, thank you for your review! Myrna J. Sr. Training Specialist

William
atttorney - solo (É.-U.)
Services juridiques, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

TAB3 Software is great

5,0 il y a 2 ans

Commentaires : The overall experience is been excellent especially the prompt response to support.

Avantages :

Runs locally and fast over my local network using Windows 10 Pro. Quick response means productivity is achieved. Like the fact that I can use for my financial part of my practice-trust accounting, general ledger accounting, accounts payable. All accessible to all users at my firm.

Inconvénients :

This software as many features and you need to take the time to learn the new features and sometimes they require extensive time to develop.

Réponse de l'équipe de Tabs3 Software

il y a 2 ans

William, Thank you for taking the time out of your day to leave a review! We're very glad you're enjoying your experience with Tabs3. If there's anything we can do to help you be even more productive, please let us know! - Emily L., Software Trainer