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Law firms

Notes moyennes

79 avis
  • Note globale 4.7 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.7 / 5
  • Fonctionnalités 4.4 / 5
  • Rapport qualité-prix 4.9 / 5

Informations sur le produit

  • À partir de 95,00 $US/unique
  • Prix Cloud version: $15.95 for one user.
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
  • Formation Aucune
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • RTG Data Systems
  • https://www.rtgsoftware.com
  • Fondé en 1975

En savoir plus sur RTG Bills

RTG Bills is low-cost, Windows-based time and billing law firm software.

RTG Bills - Fonctionnalités

  • Automatic Billing
  • Client portal
  • Gestion de la comptabilité
  • Gestion des calendriers
  • Gestion des cas
  • Gestion des documents
  • Suivi des frais
  • Suivi du temps

Avis les plus utiles sur RTG Bills

Excellent Billing Software

Publié le 06/11/2019
Karen S.
Office Manager
Services juridiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We could not be more happy with RTG Bills. We also took advantage of the free Conflict Check feature, which is extremely helpful in our conflict checks process. Also, any questions we have had have always been answered immediately and to our satisfaction.

Avantages: We have been using this software for almost seven years now. Before I came to this new law firm, I spent an entire weekend researching different accounting softwares. Price was a consideration, as is for any new start up company. I came across RTG, took them up on the free trial, and found it to be very user friendly. It was easy to jump right in on entering time and printing invoices. I also customized headers so that we can now print invoices on plain copy paper rather than heavy letterhead, which not only saves on our letterhead, but it cut down our postage as well. This software does a lot, I'm still discovering new features.

Inconvénients: There are a LOT of reports you can run and it takes time to view each one and know what they all do. Because there are so many features to this software, more training videos might be helpful (only because I am a more hands-on person and I could follow along).

Réponse de l'éditeur

envoyé par RTG Data Systems le 12/11/2019

Thanks so much for your very positive review of RTG Bills Online, our "cloud" version of RTG Bills. We also appreciate your mentioning RTG Conflicts Online, which is included with every subscription to RTG Bills Online, to help firms reduce conflicts of interest.

We are, admittedly, behind the curve in providing video tutorials. We have worked hard to produce written documentation, including a detailed tutorial and context-sensitive help for every "page" of RTG Bills. Videos are on the to-do list and we hope to offer some soon.

Great software. An even better value. A very satisfied customer.

Publié le 10/09/2019
Steve B.
attorney
Services juridiques, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: As a solo lawyer, I am able to create invoices using the desktop program (locally or via a remote desktop connection), and to enter time online using a mobile device or laptop PC. The purchase price for this software is great for solos who are attuned to maintaining low overhead, and who are keen to control all aspects of the invoicing process -- but the key feature, hands down, has been the unwavering technical support provided by the vendor.

Avantages: Extraordinarily flexible. Allows for the creation of a highly-personalized invoicing process. Responses to requests for support are provided without charge and usually within a matter of a few minutes (or, at most, within a few hours), with ongoing, interactive follow-ups. For my solo employment law practice, this software ticks all of the boxes. I have been using RTG Bills for seven years, and I have never experienced a single moment of disappointment by it or by the vendor.

Inconvénients: Initial set up for everyday usage is easy, and the typical solo attorney should have no problems quickly getting standard invoices out the door. Less conventional and non-standard billing arrangements which may involve a combination of hourly billing, contingency fees, benchmark or progress fees, and success fees require more persistence to properly set up. But free technical support has always been available to provide clear and patient guidance. I have no complaints.

Réponse de l'éditeur

envoyé par RTG Data Systems le 11/09/2019

Thanks for taking the time to write a really wonderful review! It is greatly appreciated.

RTG is what you need

Publié le 03/09/2019
Wojciech R.
president/owner
Génie civil, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: super satisfied and happy, an excellent software for our small firm,
it is oriented to lawyers, but we as engineers are working on hourly basis as well and this RTG keeps track of hour time and expenses very well. We use it to generate invoices/bills and for keeping track of hours billable and for non-billable overhead. At any moment can change bill format from long and detailed to a summary a few lines only. I contact representative and he replies almost right away, as if he never sleeps, super tech support, very friendly and understanding

Avantages: ease of use, logic, screen arrangement, adaptability of custom forms after you learn a few basic steps. excellent tech support from rep with whom I have communicated very often over several years. low 'overhead' with graphics, just what you need to enter hours, short descriptions, how much you want to charge for fees or expenses or lump sum. I simply love it. It beats Quicken or Simply accounting for keeping accounts receivable. quick reports in many formats, can export to excel
using it daily for several years, started with a floppy version, will not change it

Inconvénients: creating custom letterhead with colours/graphics, but rep gave me a trick to do it, and I am happily using it.

Réponse de l'éditeur

envoyé par RTG Data Systems le 04/09/2019

Thanks so much for that wonderful review. And thanks for using RTG Bills for over 19 years!

Outstanding and affordable time & billing solution

Publié le 30/08/2019
Frank G.
attorney
Cabinet d'avocats, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Five years ago my old time & billing program, a relic written in BASIC before the turn of the century, would no longer run on my newer computers. I set out to find the latest and greatest. What I found were many very pricey SAAS (software as a service) programs which required a monthly outlay and ran in the cloud. While that may appeal to some, I prefer to own a license and keep my data local (subject to extensive backup protocols to protect it). RTG Bills checked all my boxes and I have been very happy with the ease of tracking my time and client expenses and payments. Everything is easy to do.

Avantages: First of all, it is extremely affordable. You purchase a license to use the software and, occasionally, pay to upgrade. No monthly fees or or hidden costs.
Second, the service is OUTSTANDING. Whenever I have run into a problem or had a question, an email to rep and I get an answer almost immediately.
Third, it is extremely customizeable. I was able to create my own service codes and format my bills and reports . If you have any questions, just ask representative and he will help you through it.
Fourth, it is very comprehensive. I sometimes feel like I am only scratching the surface of its capabilities.
Fifth, it has a small footprint, both for the program itself and the data files.

Inconvénients: I can't really think of anything. A sole practitioner, I don't pretend to know what larger (than one!) organizations need in time & billing software so I'll leave it to others to comment.

Réponse de l'éditeur

envoyé par RTG Data Systems le 04/09/2019

Thanks very much for the wonderful review.

RTG also has one of those SaaS (Software as a Service) programs, RTG Bills Online. Ours isn't quite so pricey as the others. For anyone interested in that, we offer a 30-day free trial.

Easiest Billing Software Made!

Publié le 30/08/2019
David B.
President/Owner
Cabinet d'avocats, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: At the end of the year, I take the RTG Bills total fees number and enter into an Excel spreadsheet and/or QuickBooks and can quickly produce a Profit and Loss Statement and a Schedule C. RTG Bills totally simplifies the reporting of income.

Avantages: I am a sole practitioner and I tried several billing software products. None were easy to set up or to use. Then I tried RTG Bills. Within 45 minutes, I was set up! And shortly after that, I was entering time and then producing bills. I have used various version of RTG Bills over the past ten years and have been extremely happy with the product. Also for law firms, if you need to create ebills for Serengeti, Legal Tracker, etc., RTG Bills has an ebilling component that works very well.

Inconvénients: I purchased a second license for another company I manage. I could not figure out how to show all of my clients on one page - even when I only had four clients. For some reason, it broke it into two pages.

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