RTG Bills

RTG Bills

par RTG Data Systems

Qui utilise RTG Bills ?

Law firms

Description de RTG Bills

RTG Bills is low-cost, Windows-based time and billing law firm software.

Informations sur RTG Bills

RTG Data Systems

https://www.rtgsoftware.com

Fondé en 1975

Prix de RTG Bills

RTG Bills n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de RTG Bills est disponible à partir de 95,00 $US/unique.

À partir de

95,00 $US/unique

Prix

Cloud version: $15.95 for one user.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Installation (Windows)

Formation

Aucune

Ressources d'aide

Support en horaire de bureau

En ligne

RTG Bills - Fonctionnalités

Logiciels de facturation pour le secteur juridique
Facturation automatique
Gestion de la comptabilité
Gestion des calendriers
Gestion des cas
Gestion des documents
Portail client
Suivi des frais
Suivi du temps

Avis sur RTG Bills

Afficher 5 avis sur 80

Note globale
4,7/5
Facilité d'utilisation
4,5/5
Service client
4,7/5
Fonctionnalités
4,4/5
Rapport qualité-prix
4,9/5
Lenore G.
Attorney
Cabinet d'avocats, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 29/08/2019

"Simple and Intuitive Legal Billing Software"

Commentaires: After initial set-up, which was not difficult (following instructions in the tutorial), I have been able consistently to record time easily and accurately and to create bills almost effortlessly. I really don't even think about this application -- I just use it.

Avantages: This was very easy to learn, thanks to a very clear tutorial, and is very easy to use. Before I used RTG Bills I used TimeSlips, which I found complicated and easy to screw up. The steps to follow to do anything are largely intuitive, although taking the tutorial in the beginning probably helped with that. Additionally, the lifetime free support has been inordinately helpful. While I have only used it perhaps three times in the 6+ years I have been using the software, I have always received a response within hours of sending the email, and the advice in the response has always solved my issue

Inconvénients: There is not much to dislike about the software. I suppose that it is less flexible than some in designing one's bill, but I honestly don't care -- the bills look professional and are easy to read, which is what counts. I suppose there are things it will not do, but it does everything I need.

  • Provenance de l'utilisateur 
  • Publié le 29/08/2019
Steve B.
attorney
Services juridiques, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/09/2019

"Great software. An even better value. A very satisfied customer."

Commentaires: As a solo lawyer, I am able to create invoices using the desktop program (locally or via a remote desktop connection), and to enter time online using a mobile device or laptop PC. The purchase price for this software is great for solos who are attuned to maintaining low overhead, and who are keen to control all aspects of the invoicing process -- but the key feature, hands down, has been the unwavering technical support provided by the vendor.

Avantages: Extraordinarily flexible. Allows for the creation of a highly-personalized invoicing process. Responses to requests for support are provided without charge and usually within a matter of a few minutes (or, at most, within a few hours), with ongoing, interactive follow-ups. For my solo employment law practice, this software ticks all of the boxes. I have been using RTG Bills for seven years, and I have never experienced a single moment of disappointment by it or by the vendor.

Inconvénients: Initial set up for everyday usage is easy, and the typical solo attorney should have no problems quickly getting standard invoices out the door. Less conventional and non-standard billing arrangements which may involve a combination of hourly billing, contingency fees, benchmark or progress fees, and success fees require more persistence to properly set up. But free technical support has always been available to provide clear and patient guidance. I have no complaints.

Réponse de l'éditeur

envoyé par RTG Data Systems le 11/09/2019

Thanks for taking the time to write a really wonderful review! It is greatly appreciated.

  • Provenance de l'utilisateur 
  • Publié le 10/09/2019
Margaret R.
Attorney
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    2/5
  • Support client
    1/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 29/08/2019

"Lacking in customer support, "

Avantages: Easy to use but if you encounter a problem it is almost impossible to get an answer. You must email customer service and it’s hard to understand or tackle a problem via email.

Inconvénients: No way to address any glitches or problems, very little customer support cannot call via telephone

Réponse de l'éditeur

envoyé par RTG Data Systems le 30/08/2019

Thank you for taking the time to review RTG Bills. We really appreciate it.

We know that some people don't like our always-free, email-only support policy. There are three reasons we believe email is the best way to provide technical support:

1. Web: RTG's web site answers many questions, often in detail that would be hard to provide in other ways. Our response to a question often includes a reference to a web page.

2. Priority: We can prioritize incoming questions, so the most critical problems can be addressed first.

3. Think: We like to think about a tough question, or research an answer, before responding. We can't do that in a real-time conversation.

  • Provenance de l'utilisateur 
  • Publié le 29/08/2019
Frank G.
attorney
Cabinet d'avocats, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/08/2019

"Outstanding and affordable time & billing solution"

Commentaires: Five years ago my old time & billing program, a relic written in BASIC before the turn of the century, would no longer run on my newer computers. I set out to find the latest and greatest. What I found were many very pricey SAAS (software as a service) programs which required a monthly outlay and ran in the cloud. While that may appeal to some, I prefer to own a license and keep my data local (subject to extensive backup protocols to protect it). RTG Bills checked all my boxes and I have been very happy with the ease of tracking my time and client expenses and payments. Everything is easy to do.

Avantages: First of all, it is extremely affordable. You purchase a license to use the software and, occasionally, pay to upgrade. No monthly fees or or hidden costs.
Second, the service is OUTSTANDING. Whenever I have run into a problem or had a question, an email to rep and I get an answer almost immediately.
Third, it is extremely customizeable. I was able to create my own service codes and format my bills and reports . If you have any questions, just ask representative and he will help you through it.
Fourth, it is very comprehensive. I sometimes feel like I am only scratching the surface of its capabilities.
Fifth, it has a small footprint, both for the program itself and the data files.

Inconvénients: I can't really think of anything. A sole practitioner, I don't pretend to know what larger (than one!) organizations need in time & billing software so I'll leave it to others to comment.

Réponse de l'éditeur

envoyé par RTG Data Systems le 04/09/2019

Thanks very much for the wonderful review.

RTG also has one of those SaaS (Software as a Service) programs, RTG Bills Online. Ours isn't quite so pricey as the others. For anyone interested in that, we offer a 30-day free trial.

  • Provenance de l'utilisateur 
  • Publié le 30/08/2019
David B.
President/Owner
Cabinet d'avocats, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/08/2019

"Easiest Billing Software Made!"

Commentaires: At the end of the year, I take the RTG Bills total fees number and enter into an Excel spreadsheet and/or QuickBooks and can quickly produce a Profit and Loss Statement and a Schedule C. RTG Bills totally simplifies the reporting of income.

Avantages: I am a sole practitioner and I tried several billing software products. None were easy to set up or to use. Then I tried RTG Bills. Within 45 minutes, I was set up! And shortly after that, I was entering time and then producing bills. I have used various version of RTG Bills over the past ten years and have been extremely happy with the product. Also for law firms, if you need to create ebills for Serengeti, Legal Tracker, etc., RTG Bills has an ebilling component that works very well.

Inconvénients: I purchased a second license for another company I manage. I could not figure out how to show all of my clients on one page - even when I only had four clients. For some reason, it broke it into two pages.

  • Provenance de l'utilisateur 
  • Publié le 30/08/2019