Description de Propertyware
Le logiciel cloud de gestion des biens de bout en bout de Propertyware permet aux gestionnaires et aux opérateurs immobiliers de développer facilement leur activité. La plateforme complète de Propertyware vous permet de publier et de commercialiser les biens vacants, avec des fonctionnalités de préparation de bail et de filtrage des locataires entièrement intégrées, des portails pour locataires et propriétaires, y compris les paiements en ligne, la comptabilité de trésorerie et d'exercice, l'accès instantané à des rapports et relevés personnalisés, avec la souplesse d'ajouter des champs personnalisés.
Qui utilise Propertyware ?
Entreprises de gestion immobilière grandes et petites à travers l'Amérique du Nord cherchant à gérer leurs biens aujourd'hui et à se développer dans le futur avec une solution intégrée.
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Propertyware is the heart of our office operations
Commentaires : I have used and supported Propertyware in our franchise offices for over 5 years and have seen great progress in the features and services provided. They have adapted the core code to fit our specific needs.
I provide ongoing support to our franchisees. Propertyware was customized to how we do business and is designed to help our offices automate their processes. There is a very good customer support department but for our company specific questions, they call me. If I can't help them, I have a dedicated support technician I can contact.
It is a work in progress. New features are being added and at times it is hard to keep up with the changes.
Réponse de l'équipe de RealPage
il y a 4 ans
Hi Jim - I was just scanning our reviews and didn't see where anyone responded to you. Thanks so much for taking the time to leave us a review! We appreciate your positive comments.
An Absolute must for property management
Commentaires : It is a great program, the texting is awesome. I would love an option that we can text a number and not have that number in our system... for instance.. i need to text a perspective tenant but they are not in the system.. so i have to set them up as a contact and thats a process..
Integration is a snap. The text messaging option makes communcation so much easier.
I wish that lease extensions for the future would be easier. If there was a way to draft the lease extension without changing the actual lease i could get these done much sooner but being that i have to change the actual "lease end date" in the lease and the amounts in auto pay to make it populate i cant do them early.
Propertyware is complex and challenging, but provides nearly comprehensive functionality.
Commentaires : Our property management company, Royal Rose Properties, literally could not function without it.
Their "custom fields" option allows you to record just about whatever information you want or need onto every (unit/building/portfolio/contact/work order/lease/vendor/etc./etc.). On top of that, the system is robust enough to then allow you to create reports that provide, filter by, sort by, and otherwise use that custom data, which means it's useful for tracking just about everything. Which is HUGE for a big, complex mess like property management. Also, while their support system is occasionally (not always or even often!) slow, they do always follow through, and they're tenacious about getting to the bottom of problems. Also, they do actually pay attention to and actually (occasionally) implement new-feature requests, which is really rare in my experience and alone makes them awesome.
Alternatives envisagées :
A small business glance to Propertyware
Commentaires : This software saves me time, and this is ALWAYS a good thing.
The accounting aspect is critical and Propertyware nails it. I do wish you didn't need to be an actual accountant or bookkeeper to figure out how to make adjustments. This part is difficult and can take a lot of time to figure it out.
The Statements need to be more customized. I have several owners that are LLC's that want to see their Reserves broken out on their monthly statements.
Réponse de l'équipe de RealPage
il y a 4 mois
Thanks for your review, Kellie! We agree that saving time is always a good thing. If you haven't already, reach out to our support team with regard to submitting your suggestion for reports as part of our voice of the customer initiative. - Charlie W
This software is easy to use and very well organized. I also love the customer service!
I wish that it would offer an amortization schedule and Land contracts! I think that will be a great opportunity for many people including our company.