Eclipse

par North American Software Associates

5 / 5 27 avis
Eclipse

Logiciels les + demandés


Pour qui ?

Suitable for independent insurance agents and small to large agencies.

Notes moyennes

27 avis
  • Note globale 5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
  • Formation Formation en ligne en direct
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • North American Software Associates
  • http://www.nasasoft.com/
  • Fondé en 1982
  • Belgrade, MN

En savoir plus sur Eclipse

Eclipse helps you cut overhead and improve profitability by combining all the essentials of a management system. Eclipse features everything from marketing tools to ACORD form processing. Offering knowledgeable and friendly support staff making for an easy transition to a new automation system. Imagine a full featured management system supported by a team of insurance and software experts that is ready to answer your questions immediately! Conversions from other management systems available.

Eclipse - Fonctionnalités

  • Assurance de biens et multirisque
  • Classement des assurances
  • Gestion des commissions
  • Gestion des contacts
  • Gestion des devis
  • Gestion des documents
  • Gestion des réclamations
  • Gestion des stratégies
  • Santé et vie
  • Administration de la réassurance
  • Automatisation du marketing
  • Classement des assurances
  • Facturation
  • Gestion de la souscription
  • Gestion des commissions
  • Gestion des devis
  • Gestion des documents
  • Gestion des réclamations
  • Gestion des stratégies
  • Portail client
  • Portail des courtiers et des agents
  • Administration de la réassurance
  • Devis
  • Gestion de la souscription
  • Gestion des renouvellements
  • Génération de stratégies
  • Moteur de notation
  • Suivi des annulations
  • Suivi des réclamations
  • Suivi des réintégrations
  • Traitement des stratégies
  • Émission de stratégie

Avis les plus utiles sur Eclipse

Maximize efficiency, productivity and profits.

Publié le 05/06/2019
Cherrie B.
Agency Manager/Producer
Assurance, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Believe it or not, our agency has been with Eclipse for 21 years!! I have been with our agency for 14 years. Having experienced other client management systems prior, I found Eclipse to be easy to use and understand. It is methodical and makes sense. The support staff is exceptional in knowledge, willingness to help or find answers, to address problems, and friendly. Obviously, things have changed over the years, but Eclipse is on board with all types of technology advancements. They do the vetting for us, define what is most beneficial and then offers it to us, the customer, in a customizable package specific for our Agency's needs. When I started in this agency, we were not using all the capabilities. Over time, with training and help, we were able to become more and more efficient. We've also been able to attend several of the User Conferences over the years. I would highly recommend taking advantage of these conferences. You can meet with a community of people to see how the system is being used in their agency and exchange ideas. You can meet with and learn from the team at Eclipse. I am very satisfied with our relationship with Eclipse. We've had absolutely no reason to look for a different Client Management System. NASA - Eclipse understands the needs of agencies and have been able to anticipate the uses in an agency setting. They continue to be pertinent in our industry.

Avantages: This software allows us to be so much more efficient. Our records are accurate. Our Bookkeeping system is efficient, verifiable, combines with invoicing and billing. There is integration between most of our carriers reducing filing time and mailing time. We can run analytics to focus marketing efforts which all contribute to our ability to be more productive as an agency.

Inconvénients: At times, we've had connectivity issues primarily because our situation as a bank-owned agency requires us to have an extra layer of security, but the support staff at NASA/Eclipse is so willing to work with our IT team. They are responsive to us in the agency. Always willing to address our questions and needs.

We LOVE Eclipse!

Publié le 29/05/2019
Kari B.
Insurance Agent
Assurance, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Their training staff and customer service employees are amazing! Their rep has been so helpful to our agency in navigating the ins and outs of the software.

Avantages: This software is very easy to use and has all the features we need to manage our book of business efficiently.

Inconvénients: After using Eclipse for a year, we have yet to find anything that we do not like about it.

Easiest system to use!

Publié le 10/09/2019
Amy G.
CSR
Assurance, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have used a few different agency management systems over the course of my career and Eclipse is by far the easiest of all to learn to use. The system is very literal which makes it easy for new users to figure out which cuts down on training time in the office. They also have a phenomenal support team to help with any issues.

Avantages: This system is very easy to use, it doesn't take much time to learn on your own BUT you don't have to since they provide on deck training!

Inconvénients: There are some system restrictions that could make the system a tiny bit more effective such as being able to run reports by user rather than production.

Eclipse in Michigan

Publié le 30/05/2019
Craig H.
Owner
Assurance, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Versus prior management system, we have become more efficient, fewer steps with documentation procedures. In addition the support staff has been very helpful, even for a quick question via email or a phone call.

Avantages: Ease of use. The ability to both email and text from the client file. The ability for customer follow up to have input in chronological order by user vs creating a new follow up. Interface with both company website and to comparison rater. Accounting is not Quick Book, yet the ability to make corrections if an error exists.

Inconvénients: Commercial policy input. Inability to be logged in at more than one workstation at a time. Timing out of real time transaction stamp for the customer file activity.

Ease of use

Publié le 28/05/2019
Kimberly B.
Office Manager
Assurance, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We love it and it's easy and friendly to uses

Avantages: the system is easy to use and friendly and the cost was substantial savings

Inconvénients: There were really none that we had. It was just time consumption.

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