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Description de Rezometry

Rezometry est une solution complète pour les tour-opérateurs qui gèrent tout : appels initiaux, examen des préférences du client et de son historique de voyage, ajout de nouveaux contacts et programmation de suivis ou de tâches. Vous pouvez également rapidement et facilement créer un nouveau devis ou une nouvelle réservation et produire automatiquement des documents clients. Pour plus d'efficacité, le système automatise les demandes adressées aux fournisseurs, en effectuant le suivi des paiements du client et des fournisseurs et en étant un package de comptabilité. Connexions : Sabre Air, Synxis, Inntopia et Home Away et autres.

Qui utilise Rezometry ?

Rezometry est conçu pour les tour-opérateurs effectuant des itinéraires sur plusieurs jours et sur mesure. En tant que solution complète, Rezometry aide à rationaliser les processus de front-office et de back-office afin de maximiser les ventes et les profits.

Rezometry Logiciel - 1
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Rezometry Logiciel - 3

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Rezometry

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Rezometry

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,6
Service client
4,9
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
75%
4
25%
Rachel
Director of Reservations & Digital Marketing (É.-U.)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

BigEasy.com

5,0 il y a 4 ans

Commentaires : From start to finish with our conversion from our old software, [SENSITIVE CONTENT HIDDEN], and the entire Rezometry team has gone above and beyond to ensure that we have what we need and to help us with training, product setup, reporting, etc. They truly are a pleasure to work with. We would not have been able to get through the first week of operations in this new system without the help of [SENSITIVE CONTENT HIDDEN]. They came to New Orleans and worked tirelessly with us to ensure that everything went as smooth as possible. Still to this day, [SENSITIVE CONTENT HIDDEN] is always responsive and willing to help with any issues or concerns we have. HIGHLY recommend!

Avantages :

I love that the face of the software is very user friendly and the steps are pretty much self explanatory as you move to the next step. I also love that I can use the software from any device as long as it has Google Chrome and I don't have to be connected to a server to use it. Being able to check something from my phone while I'm away from my computer is AMAZING!

Inconvénients :

I've had is a few reporting and manifest formatting issues, but it's nothing major and the reports and manifests still help get our job done. Also, a monthly calendar view of availability would be nice rather than just a weekly view.

Réponse de l'équipe de Rezometry

il y a 4 ans

Thanks so much Rachel for the wonderful review and your kind words. It is a pleasure working with you and the Big Easy Team.

Lewie
President (Canada)
Loisirs, voyage et tourisme, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Travel Software

4,0 il y a 4 ans

Commentaires : Has allowed us to operate a complex travel program with multiple vendors, multiple currencies.

Avantages :

The functionality of this web based software, integration of CRM with accounting, use of tasks and the customization of various reports

Inconvénients :

Not having email. Lack of a manual...we pretty much had to write our own manual

Réponse de l'équipe de Rezometry

il y a 4 ans

Thank you so much, Lewie for the kind review. We really do appreciate it and are thrilled you are happy with the software. I just wanted to clarify a couple of things for the benefit of others. Rezometry DOES HAVE an integrated EMAIL system for sending client documents and vendor requests and you can receive emails back from the clients in your own personal email inbox, based on the user who sent the documents. And Rezometry DOES PROVIDE EXTENSIVE DOCUMENTATION for the system. In this case, Worldwide Quest wanted a document that was specific to their exact setup. And in an effort to help, we created a unique document just for them, but alas it was not specific enough. They wanted company users guide and our documentation is more generalized. But through our one on one training, we can assist you with determining the best set up for your company, which is what we did with Worldwide Quest so they could create their own documents.

Mark
Founder Director (Afrique du Sud)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The use of Rezometry at StorySape Travel

4,0 il y a 2 ans

Commentaires : Being a small company it was refreshing to be given such great hand-holding during our educational cycle, which was extensive and free of charge. This process was tailored around our product implementation, usually a costly piece of support.
Support was immediate and to the point. Overall we have had an exceptionally positive experience with Rezometry as a System and a Company.

Avantages :

The ease with which we could build recurring Tours in our calendar, and populate the tours with many influencing criteria taken care of by Rezometry. Rezometry assisted us in adding functionality to chase overdue payments or partial payments based on timing and criteria defined by us. They did this at no extra cost!

Inconvénients :

The only issue we found difficult was that once Products had been defined, we couldn't remove/delete them. However, we could 'blacklist' Products which prevented them from being seen when creating a booking. Which we consider a work-around, but it does work.

Réponse de l'équipe de Rezometry

il y a 2 ans

Thanks so much, Mark for your kind words about our system and our team. It has been a pleasure working with you and will take your critique back to the dev team!

Bridget
General Manager (É.-U.)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Rezometry Review

5,0 il y a 2 ans

Commentaires : Having a person that is your go to and always responds versus waiting a few days for an answer.

Avantages :

Being able to customize commission structures for certain vendors. The ability to add anything to sell within the system regardless of what software a client or vendor uses makes it versatile. Being able to make things the way I need my business to run versus how the software runs.

Inconvénients :

The billing directly from the system, more integration with an accounting software would be a little more helpful.

Réponse de l'équipe de Rezometry

il y a 2 ans

Thanks so much, Bridget for your review. We really appreciate it and have enjoyed working with you as you have taken over the management of the company. Rezometry has a billing/accounts payable system where the system automates the creation of the payble based on the cost pricing and vendor payment schedule. Rezometry also has a fully integrated General Ledger accounting system for your entire business, through to the Balance Sheet, Trial Balance, and P&L. You can manage not only the AR and AP but also the revenue and cost of sales postings along with entries for non-travel assets, liabilities, and expenses.

Sarah
Founding Director (Australie)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Rezometry Review

5,0 il y a 2 ans

Commentaires : First rate.

Avantages :

Excellent customer service. This is critical to us as whenever we have questions/issues they are answered immediately. Excellent value for the quality of product. Works well for us with multi-currency clients and suppliers.

Inconvénients :

Any travel software this complex can be tricky to learn new things but works well once you know it. They are happy to adapt/create some features according to our needs though sometimes this can take time.

Réponse de l'équipe de Rezometry

il y a 2 ans

It has been a pleasure working with you, Sarah, and your team for over 6 years now. We look forward to serving you for many more years to come.

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