Description de RDPWin

Resort Data Processing (RDP) a longtemps été considéré comme l'un des pionniers du secteur du logiciel de gestion immobilière et prend actuellement en charge plus de 1 000 installations dans le monde entier. RDP s'engage à proposer à chaque client une solution personnalisée. Ils répondent aux besoins de tous les établissements, des petites agences de location de vacances de luxe aux centres de villégiature de 1 500 chambres. Ces solutions logicielles offrent un jeu illimité de fonctionnalités, qui ont évolué depuis 35 ans à partir de la saisie des clients et de leur mise en application concrète.

Qui utilise RDPWin ?

Entreprises d'hébergement ayant besoin d'une solution logicielle complète avec une fonctionnalité accrue conçue pour s'adapter aux exigences uniques du bien immobilier.

RDPWin Logiciel - 1 RDPWin Logiciel - 2 RDPWin Logiciel - 3 RDPWin Logiciel - 4 RDPWin Logiciel - 5

RDPWin ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

RDPWin

RDPWin

4,0 (80)
Indisponible dans votre pays
20 000,00 $US
unique
Version gratuite
Version d'essai gratuite
84
16
3,9
(80)
3,8
(80)
4,1
(80)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
Prix introuvable
Version gratuite
Version d'essai gratuite
105
37
4,6
(429)
4,6
(429)
4,7
(429)

Alternatives à RDPWin

Hostaway
Fonctionnalités les mieux notées
Communications avec les invités
Gestion des réservations
Pour locations saisonnières
Hostfully Property Management Platform
Fonctionnalités les mieux notées
Gestion de l'expérience invité
Gestion des réservations
Pour locations saisonnières
NewBook
Fonctionnalités les mieux notées
Gestion des clients
Gestion des réservations
Synchronisation multicanale
RMS Cloud
Fonctionnalités les mieux notées
Gestion des réservations
Gestion des taux
Réservation en ligne
ResNexus
Fonctionnalités les mieux notées
Réservation en ligne
Support client
Traitement des paiements
eviivo
Fonctionnalités les mieux notées
Gestion des réservations
Réservation en ligne
Traitement des paiements
WebRezPro
Fonctionnalités les mieux notées
Gestion de la réception
Gestion des réservations
Réservation en ligne
Elina
Fonctionnalités les mieux notées
Gestion de la réception
Gestion des réservations
Réservation en ligne
LiveRez
Fonctionnalités les mieux notées
Gestion des réservations
Pour locations saisonnières
Traitement des paiements

Avis sur RDPWin

Note moyenne

Note globale
4,0
Facilité d'utilisation
3,9
Service client
4,1
Fonctionnalités
3,9
Rapport qualité-prix
3,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
31%
4
45%
3
16%
2
5%
1
3%
Utilisateur vérifié
General Manager (É.-U.)
Utilisateur LinkedIn vérifié
Hôtellerie, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

RDPWIN

5,0 il y a 4 ans

Avantages :

I am impressed with the support team. quick to reply and great to work with. I also like the fact that I can make my own reports in Crystal Reports.

Inconvénients :

Some features are limited or I need to purchase an additional module in order to have the advanced functionality I am looking for

Nikki
Guest Services Manager (É.-U.)
Hôtellerie, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I have used RDP for a period of ten years. I have found it to be intuitive and fairly easy to learn.

4,0 il y a 5 ans

Commentaires : I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy.
We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver.
I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable.
We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Avantages :

I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy. We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver. I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable. We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Inconvénients :

One complaint I hear consistently from our Sales Department is that re-bookings are not simple enough and that there is no ability to add reminders/calendars for tasks related to contracts. Also, our events coordinators complain about the difficulty related to event checklists and reminders. We believe that the sales/events related portion of the software needs a complete overhaul. We were given a name of an event software company who were considering an interface with RDP that would address all of our needs. It would be nice if RDP could integrate their Events program with their Reservation/IRM modules.

Darcy
General Manager (É.-U.)
Hôtellerie, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

RDP

3,0 il y a 4 ans

Commentaires : RDP support and staff has always been extremely responsive.

Avantages :

The system is fully integrated with housekeeping, reservations, maintenance, accounting, front desk and data, features. Everything is easy to access and the data analysis/stats reports are extremely useful. Owners can also access to book their own reservations, check work orders, etc. Mobile app is good as well and info is easy to load.

Inconvénients :

Software is server based. Every time there is an update/upgrade, we experience problems. We are still experiencing problems after our upgrade to version 5.0 and these upgrades are expensive. I would also like to see a brief training program from RDP after the upgrade at no charge. I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should be part of the purchase of and upgrades to the software). Loading rates, rate plan cutoffs, discounts, rate tables, is a tedious chore and takes an unreasonable amount of time to accomplish and because of the numerous steps involved, errors occur. The software is "inflexible" in many areas such as the inability to make adjustments to a reservation after the reservation has been "checked in" to the system.

Utilisateur vérifié
General Manager (É.-U.)
Utilisateur LinkedIn vérifié
Hôtellerie, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

RDPWin software review

4,0 il y a 4 ans

Commentaires : The overall experience has been positive. The sales people are pleasant, honest and capable. We realize PMS software is a necessity in the lodging industry and RDPWin does everything we need it to do. Never have had a crash, glitch or hiccup when looking strictly at RDPWin. Integrating with POS systems is a different story. That has not been a positive experience.

Avantages :

RDPWin has helped our lodging facility track overall performance more efficiently than before. Their reports (via Crystal Reports) are clear and concise and provide management with up-to-date statistics needed in the industry. RDPWin is fairly easy to use. The software is reliable and functions properly.

Inconvénients :

The software is dated, needs a fresh, modern look and should move to integrating cloud-based POS systems to adapt to today's market. RDPWin should think about making an all-in-one system that incorporates a POS (like Oracle) to help lodging facilities as a whole. Tech support could be more willing to please the consumer.

Utilisateur vérifié
CEO I Founder (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Multi-Ownership Management Features

4,0 il y a 5 ans

Avantages :

This software has a the unique ability to track and run reports for individual units. If you are using Property Management System to rent/lease multiple units that have different ownership structures this is great software to do so. Great value for any small-mid size property that is looking to update old software.

Inconvénients :

Up-front costs are much lower than other PMS for hotels but this system requires you to host on your server. There was no cloud options for running the software (This may have changed since we put this system in place in a hotel setting in 2011 and used it until 2013).

Réponse de l'équipe de Resort Data Processing

il y a 5 ans

As of 2013 we do offer cloud solutions as well as great value compared to other cloud based PMS systems.