FellowshipOne

Great product for managing church members

Avantages :

This product is great for creating multiple groups with different schedules and purposes and integrates well for FellowshipOne users from the church to access their information and groups

Inconvénients :

The reports are so hard to run! They are not very intuitive which makes it difficult to find what I am looking for on the first try so I end up running things like ten times.

Good at lots of things, but not the best at anything

Commentaires : We've moved away from F1 to Rock, and we couldn't be happier.

Avantages :

Excellent people-management system: the perfect church rolodex. Tracks finances well, handles basic check-in features, handles simple email communication, and has a very extensible reporting system.

Inconvénients :

Other than looking up people's contact info, it's not great at anything. You'll end up using third-party volunteer tracking (PCO integration would be a snap, but they won't do it), third-party finance partners (because their payment gateway is poor), third-party email clients (because their email system is poor), third party registration systems (because inFellowship is a nightmare from which you can never awake), and third-party groups sign-ups (ditto). This wouldn't be such a problem if the Fellowship One design team didn't refuse, as a matter of principle, to cleanly integrate with anyone who provides a competing product. Since almost any electronic service for churches is a competing product, that means F1 doesn't really integrate well with anyone.

I heavily depended on the data captured in F1 to translate in the health of the organization.

Commentaires : Understanding the uniformity of data and the availability to easily access information in a quick moment provided great opportunity to easily connect with someone regarding their involvement or giving to the organization. The website was easy to navigate which also allowed for quick changes to be made on the spot regarding contact information.
Viewing check images was of great assistance to allow us to interact and support our contributors especially when it came to giving statement time.

Avantages :

FellowshipOne is an excellent tool for the church who is large enough and needing organization to their database as they grow. It compiles demographic and interactive information into one easy to view page. Contact information is organized in a section as well as all necessities for engagement within the organization in a separate section and all with a fluidity. The visibility of contributors donations was a helpful tool. As contributors reach out with concern or questions regarding their giving, the ability to view a check image became crucial in matching gifts to specific individuals or clarifying information for the contributor. This was a highly valued tool.

Inconvénients :

Reporting in FellowshipOne is a challenge. Reports are difficult to find and navigating each sub filter to pull the information that you are seeking can be quite complex. It also does not allow you the options to build a report specific to the information you are needing while eliminating unnecessary information.

Fellowship One

Commentaires : Overall a good system and good customer service that is helping our church stay organized.

Avantages :

The software offers our church a great way to access our database of people. It's fairly intuitive and can be used on a number of platforms, from iPads, to computers, to phones. They have been getting progressively better over the years at improving the software and working out the "bugs" on their check-in tools. All-in-all it's a pretty good app for housing our database of contacts.

Inconvénients :

The biggest issue that I have had is with the check-in software. The software seems to have trouble communicating to wireless printers when we are attempting to print labels for our Kids Ministry. It's very hit and miss on whether or not it will work (this is using the check-in app for iOS). I've spoken with Fellowship One over the phone to try and diagnose my issue or find out if other churches were using the same setup as us (iPad and Zebra ZQ510) and if they were experiencing any issues, but I didn't get very far.

Great product, even better staff!

Commentaires : The team at Fellowship Technologies is top rate. They strive to make sure that each church is focusing on ministry and not on the administration of the product. I love what Fellowship One offers our church. A single centralized place for our church's data, the security of their child check-in system, the ease of online giving, integrated event registration and ease of their new Groups 2.0 online group finder and registration piece is fantastic. Fellowship Technologies continues to improve the their product with new offerings while working at improving their infrastructure, keeping the product strong and ready for future growth.

Avantages :

- Software as a service (SaaS) is the way to go for us. Our staff has 24/7 access to the data they need. - One central location for our data means no more data silos for us. Everyone has access to up to date information. - Very active user community shares tips and tricks with each other - Great, secure, easy child check-in program - Easy to use online giving - Event registration integrates with our website - Excellent small groups search and registration tool. - Great teaching video library and documentation - Best Practices documentation is very helpful - Ever improving API integration

Inconvénients :

The report library can be tough to navigate because there are so many reports to pick from. This can make it tough to find the report you need when you need it. BUT, on the plus side, once you find the report you are looking for you can save it to a personal library and find it again easily. If you can't find the report you are looking for, the customer service team is very knowledgeable, the help information is good, and the online user base is very helpful.