GraceSoft Easy InnKeeping

Description de GraceSoft Easy InnKeeping

Easy InnKeeping : le logiciel de gestion hôtelière facile à utiliser. Ce logiciel web est idéal pour les hôtels, les motels, les immeubles en copropriété, la gestion de complexes touristiques et les auberges, de 100 chambres ou moins. Ce logiciel compatible avec les appareils mobiles est facile à configurer, avec une assistance en direct et une formation incluses. Synchronisez la disponibilité et les réservations sur plusieurs plateformes, y compris Expedia. Intégrez le traitement des cartes de crédit, le module de carte magnétique ou le point de vente. Utilisez le reporting personnalisé et l'e-mail marketing afin de maximiser les revenus.

Qui utilise GraceSoft Easy InnKeeping ?

Établissements d'hébergement historiques et indépendants. Conçu pour les B&B, les auberges, les auberges de jeunesse, les chalets, les cottages, les locations de vacances et les terrains de camping. Logiciel complet pour les gestionnaires ou propriétaires indépendants.

Informations sur GraceSoft Easy InnKeeping

GraceSoft

Fondé en 1999

Informations sur GraceSoft Easy InnKeeping

GraceSoft

Fondé en 1999

GraceSoft Easy InnKeeping en vidéos et en images

Vidéo de GraceSoft Easy InnKeeping
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Comparez le prix du logiciel GraceSoft Easy InnKeeping avec ses alternatives

À partir de

59,00 $US/mois
17,00 $US/mois
30,00 $US/mois
100,00 $US/unique

Version gratuite

Version gratuite Non
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Essai gratuit

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Déploiement et prise en charge de GraceSoft Easy InnKeeping

Ressources d'aide

  • Service client/e-mail
  • FAQ/forums
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Déploiement

  • Cloud, SaaS, web

Formation

  • En ligne en direct
  • Webinaires
  • Documentation

Fonctionnalités - GraceSoft Easy InnKeeping

  • API
  • Automatisation du marketing
  • Base de données de clients
  • Booking Management
  • CRM
  • Carte de fidélité
  • Comptabilité intégrée
  • Emplacements multiples
  • Facturation
  • Gestion de l'expérience invité
  • Gestion de la disponibilité
  • Gestion de la maintenance
  • Gestion de la réception
  • Gestion des avis
  • Gestion des calendriers
  • Gestion des canaux
  • Gestion des employés
  • Gestion des factures
  • Gestion des prix et des marges
  • Gestion des promotions
  • Gestion des recettes
  • Gestion des remises
  • Gestion des réservations
  • Gestion des spas et des activités
  • Gestion des stocks
  • Gestion des taux
  • Gestion des taux de facturation
  • Gestion des traiteurs
  • Gestion des tâches ménagères
  • Gestion des utilisateurs
  • Gestion multicanal
  • Importation et exportation de données
  • Intégration GDS et OTA
  • Intégrations de tiers
  • Modèles personnalisables
  • Paiements électroniques
  • Planification de la maintenance
  • Point de vente (PDV)
  • Pour locations saisonnières
  • Prise en charge de plusieurs devises
  • Prise en charge de plusieurs établissements
  • Propriété unique
  • Rapports et analyses
  • Rapports et statistiques
  • Réservation de chambres
  • Réservation en ligne
  • Synchronisation de données
  • Séjour prolongé
  • Tableau de bord d'activités
  • Traitement des cartes de crédit

Logiciels de gestion hôtelière : afficher la liste complète

  • API
  • Accès mobile
  • Alertes/Notifications
  • Base de données de clients
  • Booking Management
  • CRM
  • Contrôles/Permissions d'accès
  • Emplacements multiples
  • Facturation
  • Gestion de la disponibilité
  • Gestion des calendriers
  • Gestion des canaux
  • Gestion des employés
  • Gestion des factures
  • Gestion des prix et des marges
  • Gestion des promotions
  • Gestion des remises
  • Gestion des rendez-vous
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des taux
  • Historique des clients
  • Intégration de sites web
  • Intégration des médias sociaux
  • Intégrations de tiers
  • Messagerie SMS
  • Mises à jour en temps réel
  • Modèles d'e-mails
  • Modèles personnalisables
  • Notes de réservation
  • Notes/avis
  • Paiements électroniques
  • Planification des événements
  • Prise en charge de plusieurs langues
  • Rappels
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports personnalisables
  • Réservation d'activités
  • Réservation de chambres
  • Réservation de tiers
  • Réservation en ligne
  • Réservations de groupe
  • Stratégie de marque personnalisable
  • Support client
  • Synchronisation du calendrier
  • Système de calendrier et de rappel
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements

Logiciels de réservation : afficher la liste complète

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Avis sur GraceSoft Easy InnKeeping

Lire les 51 avis

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,3
Service client
4,3
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Avis classés par note

5
27
4
17
3
5
2
1
1
1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Diane A.
Owner (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An exceptional business tool for the small innkeeper or B&B owner

5 il y a 4 ans

Avantages :

The software is easily customizable to suit your own hospitality business needs. It helps me keep track of my bookings, invoices, income, form letters, customer lists, etc. I t will even compute the applicable hotel taxes for me. When I have an issue, a quick call to their support team gets it straightened out asap. The first year I was in business, I kept track of all my bookings, billing, payments, reservations, cancellations, et cetera, on an Excel spreadsheet. That proved to be too cumbersome and labor intensive. Regular hotel/motel software was too "big" for my small retreat business, and it was some time before I came across Easy InnKeeping. This software has saved me many hours of "reinventing the wheel" and for that, it's very reasonable price is well worth it!

Inconvénients :

Sometimes it can be sluggish, but it might be my connection speed which can fluctuate (or maybe I'm just impatient). Customizing the html in the various form letters can be tricky, but the support team has been very helpful in figuring it out for me. Sometimes I have trouble assigning "codes" to new items I offer. I try to re-assign codes I don't use, for new things, and it won't let me just overwrite the original assignation. The only other thing I've had an issue with is sometimes it randomly 'denies access' to certain elements on the Billing page, even though I'm the only one that uses the program. However in that instance, I've found workarounds that avoid it.

Barry H.
Broker/Owner property mngt company (É.-U.)
Immobilier, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

it makes managing a number of condos much easier

5 il y a 4 ans

Commentaires : it makes keeping reservations alot easier to keep track of.

Avantages :

colorful graph=like reservation calendar with multiple options for each reservation so easier to tract what the status is with a renter

Inconvénients :

it does not sync with VRBO or the other rental; website I use for listings makes it non friendly for my budget or my time to pay someone to fill in multiple calendars on multiple sights. Is does not print a color copy of the calendars for my staff and cleaning company making it harder for everyone in my employ to follow. Is a bit pricey for what I use it for considering that pricing is coming down on alot of software. I basically use the calendar system, would see alot more value if I used all the functions so my bad to a point.

Réponse de l'équipe de GraceSoft

il y a 4 ans

Dear Barry, Thank you for your feedback! We understand your needs, and have interest from other clients as well in VRBO integration. Our team is working on an interface with VRBO, and we will let you know when that is available! Thank you for choosing Easy InnKeeping

Conrad M.
Owner (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

As a standalone it's pretty good BUT if you connect to Expedia, beware!

3 il y a 6 ans

Commentaires : I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter. Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history. I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate. It's amazing how many software packages don't. The Easy Innkeeping refresh rate is annoyingly slow, I just expect it to be less than a second. I also don't like that they maintain their own hardware, I would rather they put it on Amazon or Google's server farm, like Clock PMS. They don't charge for bookings over their own system, but $3 for reservations which come through Expedia. The main problem is that data doesn't come over right. The entire amount shows up in the daily rate, no tax or other items, so I have to re-enter it. And I've asked numerous times. And, get this, if you want to set up a minimum stay on weekends, you have to create a separate seasonal rate for every weekend! if you have a Bnb like me, this is not the software you want. They were able to update it via a script on the back end, but it's such an easy thing to code for since they already have a way to apply a rate to the days of the week, it should be just a matter of checking off a box where you want to apply the minimum nights. Tech support is mostly by chat, their little window will pop up saying 'approximate wait time is one minute'....I've gotten that message and waited 20 minutes without result.
They are constantly improving the software, and uptime has been very good. They run on top of some other software so that when an employee logs in, their password displays in the open in the URL for a second or two. WTF, you may ask? Well, yes, so if you're worried about your employees hacking into another person's account, this software isn't for you either.
Oh, I paid a year in advance, and for 2 months haven't had time to verify the expedia bookings were correct, so they cut off my access to the software even though I paid for a year, over a $30 past due bill. And they cut it off at night, when they don't have anyone available to take a payment. So yeah, I'm going to start looking around.

Réponse de l'équipe de GraceSoft

il y a 5 ans

Hello Matt, It is unfortunate that your experience with Easy InnKeeping was not upto your expectations. It is our continuous endeavor to enhance client satisfaction. We value your feedback as it has helped us to greatly improve Direct Connect functionality through our channel manager and have made some remarkable progress along the way. We look forward to the opportunity to service your property again in the future. Team EIK

Paula A.
Owner/Operator (É.-U.)
2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Software for Running Your Guest Lodging/Vacation Rental Business

5 il y a 5 ans

Commentaires : I have been using this product for running my vacation rentals and b&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it!

Avantages :

Visual view of bookings across units by month.

Inconvénients :

Sometimes a bit finicky on my iphone. I use 90% of time on my laptop and use ipad for bookings when I am mobile. The size of the ipad is perfect for the monthly view graphic which is a wonderful way to check availability when away from home.

Millian M.
Reservationist Technician (Porto Rico)
Services d'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

EZI is very good for the use that I have for it, a whole different category than just a hotel.

4 il y a 4 ans

Commentaires : That I am able to make reservations and send from any of my devices and adapt the software to what I actually need.

Avantages :

The software is very good for the use that I have for it. I used it in a different category than what it is actually set up for and so far up to now I have been able to adapt it for my needs.

Inconvénients :

Hi the new templates are a little bit confusing to someone that does not have all the technology and up to date features that has been recently installed.