Procare Solutions

Qui utilise Procare Solutions ?

Procare offre ses services aux entreprises et professionnels de la petite enfance qui ont besoin d'une solution complète de gestion pour offrir des services efficaces et de qualité dans leurs centres.

Description de Procare Solutions

Le système tout-en-un de Procare Software est utilisé par plus de 30 000 entreprises de petite enfance et est la SEULE solution complète de gestion de garde d'enfants conçue pour évoluer à votre rythme. Rationaliser les données des familles/enfants dans les garderies, les crèches, les programmes extrascolaires, les circonscriptions scolaires et les centres d'activités pour enfants. Disponible à partir de 99 $/mois - Procare simplifie la collecte de frais de scolarité, la gestion des salles de classe, les échanges avec les parents et l'accès aux données grâce aux services intégrés exclusifs de Tuition Express & KidReports.

Informations sur Procare Solutions

Procare Software

http://www.procaresoftware.com/

Fondé en 1981

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Vidéo de Procare Solutions
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À partir de

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s/o
30,00 $US/mois
59,00 $US/mois

Version gratuite

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Version gratuite Non
Version gratuite Non
Version gratuite Non

Essai gratuit

Essai gratuit Non
Essai gratuit Oui
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Essai gratuit Oui

Déploiement et prise en charge de Procare Solutions

Ressources d'aide

  • Service client/e-mail
  • FAQ/forums
  • Base de connaissances
  • Support téléphonique
  • Chat

Déploiement

  • Cloud, SaaS, web
  • Windows (ordinateur)
  • Windows (sur site)
  • Linux (sur site)
  • Android (mobile)
  • iPhone (mobile)
  • iPad (mobile)

Formation

  • En ligne en direct
  • Webinaires
  • Documentation
  • Vidéos

Procare Solutions - Fonctionnalités

  • API
  • Apprentissage asynchrone
  • Apprentissage collaboratif
  • Apprentissage mixte
  • Apprentissage mobile
  • Apprentissage synchrone
  • Authentification unique
  • Autoapprentissage
  • Bibliothèque de contenu
  • Certification et licences
  • Conformité SCORM
  • Conférences vidéo
  • Création de cours
  • Création de cours intégrée
  • Enquêtes et feedback
  • Entreprises
  • Entreprises de formation en ligne
  • Gamification
  • Gestion de contenu
  • Gestion de l'apprentissage
  • Gestion de l'e-commerce
  • Gestion de la conformité
  • Gestion de la formation
  • Gestion des affectations
  • Gestion des cours
  • Gestion des talents
  • Gestion des utilisateurs
  • Gestion des évaluations
  • Intégrations de tiers
  • Mesure des performances
  • Parcours et suivi d'apprentissage
  • Portail des apprenants
  • Portail des employés
  • Portail libre-service
  • Prise en charge de plusieurs langues
  • Rapports de suivi
  • Rapports et statistiques
  • Rapports personnalisables
  • Relevé de notes
  • Stratégie de marque personnalisable
  • Suivi de la conformité
  • Suivi de la progression
  • Suivi des activités
  • Suivi des certifications
  • Suivi des compétences
  • Suivi des cours
  • Tableau de bord d'activités
  • Tests et évaluations
  • Université/Écoles
  • Évaluation des compétences

Logiciels de LMS (Learning Management System) : afficher la liste complète

  • API
  • Alertes mobiles
  • Alertes/Notifications
  • Autorisations basées sur les rôles
  • Base de données de contacts
  • Base de données de membres
  • Calendrier des événements
  • Comptes clients
  • Emplacements multiples
  • Emprunt et restitution en libre-service
  • Facturation
  • Gestion de la liste de diffusion
  • Gestion des calendriers
  • Gestion des communications
  • Gestion des dossiers
  • Gestion des e-mails
  • Gestion des employés
  • Gestion des factures
  • Gestion des inscriptions
  • Gestion des listes d'attente
  • Gestion des présences
  • Gestion des repas et de la nutrition
  • Gestion des étudiants
  • Inscriptions et intégrations
  • Messagerie instantanée
  • Mises à jour en temps réel
  • Paiements électroniques
  • Planification des cours
  • Portail client
  • Portail libre-service
  • Portail parent
  • Rappels
  • Rapports de synthèse
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Rapports quotidiens
  • Signature électronique
  • Stockage de documents
  • Suivi des activités
  • Suivi des présences
  • Suivi des étapes
  • Support vidéo
  • Surveillance en temps réel
  • Système immunitaire et suivi des allergies
  • Sécurité des données
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements
  • Traitement des paiements ACH

Logiciels pour garderies : afficher la liste complète

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Note moyenne

Facilité d'utilisation 4,4
Service client 4,7
Fonctionnalités 4,4
Rapport qualité-prix 4,5

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Écrivez votre avis !
Marlene R.
Administrator
Services aux consommateurs, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 23/07/2019

"Great Software for Child Care Centers"

Commentaires: We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

Avantages: Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

Inconvénients: W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

  • Source de l'avis 
  • Publié le 23/07/2019
Chandra C.
Director
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 19/11/2019

"Good Program"

Commentaires: It's a bit expensive for a part time program like what I run, but overall I am very satisfied and hope it continues to be worth the money as they are always making updates to their program.

Avantages: It's easy to use and navigate. The updates usually add another useful part to the program. I love the layout and the easy on the eyes colors. Just about everything can be customized or added to to fit our needs. The reports section has just about everything I need to run. And the check in and out process with signatures meet my license specialists needs.

Inconvénients: The messaging system is really my biggest complaint. It is not easy to navigate or stay on top of easily. I like that everyone in the info circle gets the messages, but it’s difficult to answer a lot of parents when you have to leave incoming to check sent for each message, and check dates to make sure you are not seeing an older response. If the messages were more like a feed or email run so that you could see sent and responses together for each child. Second issue I have ran into several times, is not being able to do newsletters through the desk top version on my tablet. I work a lot on the go, and don’t have access to a laptop. So, this is something I am only able to do from a desk top or laptop system. The only other thing that ends up quite time consuming is running log in and out reports for each child. At this time for licensing needs I have to run each child’s log separately. I wish we could run more at a time. That would be a huge time saver. Also, if a mistake is made to a not and sent to multiple accounts, if there is a mistake you have to go in and fix each note under each child rather than a master fix.

  • Source de l'avis 
  • Publié le 19/11/2019
Encarnacion M.
Director
Enseignement primaire et secondaire, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    2/10
  • Source de l'avis 
  • Publié le 07/05/2021

"Don't get on cloud"

Commentaires: I used Procare for over 19 years. When Procare started to push cloud we got on cloud. That was a big mistake. I read and I was told that I would be provided with a copy of my file so I can provide the information to parents. I sold the center 10/23/2020 and terminated cloud in March 2021. I have been in contact with Procare and they are not able to provide me with the back up information of the center.

Avantages: It was easy to use for me but difficult for my employees.

Inconvénients: Most of my front desk people did not know how to use it.

  • Source de l'avis 
  • Publié le 07/05/2021
Sherrie D.
Director/Owner
Enseignement primaire et secondaire, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    1 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    5 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 17/01/2020

"Unfortunate investment of time and money"

Commentaires: Overall I think the core and idea of procare is beneficial but ONLY if it works. Can't use a product if it is continually locking up.

Avantages: This has a great foundation of ideas. Student check in/out, Employee check in/out, billings, time tracking, payroll, general ledger. Truly an all in one for a small preschool. Too good to be true for sure!

Inconvénients: The cloud base software clearly has issues they can not fix. Our check in computers are constantly locking up since the last update in November 2019. After using the same computers and hardware for 5.5 months they ran an update and now problems. We manually key in employees and students often which is time consuming because the computers are locked up at the time parents are picking up or dropping off. Tech support is NONRESPONSIVE to emails and hold times are on average of 35-45 minutes when calling tech support. They said today it is because they are "swamped". That speaks volumes, that means their product ISN'T working. They have been "working on patches to fix this" but in the mean time they have used the excuse it was because I wasn't hard wired to the internet. After the expense of hiring someone to run the wire and hardwire all of the computers they still are locking up. Now Procare support wants me to replace the router because it maybe causing problems. Cutting my losses at this point. A lot of time invested in a software that locks up frequently through out the day. Training is horrible and much of my experience has been self guided. They do have an extensive online resource which is very helpful but yet time consuming as you navigate which article you really need. When training is scheduled it has been late and limited to one function of the software. When asking about other functions you are directed to schedule training for that specifically.

Réponse de l'éditeur

envoyé par Procare Software le 21/01/2020

Sherrie - We're very sorry to hear about on-going issues with the check-in system at your preschool. This appears to be a unique situation and we will work with you individually to resolve it. It's true that January is typically the busiest month for technical support; it can be easier to reach us later in the day (after 2:00 p.m. Pacific) or to email a request to tech@procaresoftware.com. As to training, we are happy to get you whatever help you may need. We will reach out soon to see how we can help.

  • Source de l'avis 
  • Publié le 17/01/2020
Linda T.
CEO
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 18/03/2021

"Make your job easier"

Commentaires: I cannot imagine doing my job without Procare!

Avantages: I love that it is cloud based. I can sign on anywhere to help my customers and staff.
I like that all of my files are paperless.
It is good for tracking when a something is coming due or is past due. It offers good reports.
I like that everything is in one app. I also use the Kid Reports app for and I love that all of the data is transferred automatically.

Inconvénients: I have been using this software since 2010 and there is always improvements that help make our job better.

  • Source de l'avis 
  • Publié le 18/03/2021