Pour qui ?

Restaurants de service à table, bars-discothèques, livraison de pizzas, restauration rapide, camions-snack.

Notes moyennes

30 avis
  • Note globale 3.5 / 5
  • Facilité d'utilisation 3.8 / 5
  • Service client 3.6 / 5
  • Fonctionnalités 3.5 / 5
  • Rapport qualité-prix 3.6 / 5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Non
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Restaurant Manager
  • http://www.rmpos.com
  • Fondé en 1987
  • Maryland

En savoir plus sur Restaurant Manager

Restaurant Manager (RM), une entreprise de Shift4, conçoit des logiciels de point de vente (PDV) pour le secteur de la restauration en mettant l'accent sur les besoins commerciaux bien spécifiques des restaurants indépendants et des chaînes régionales. L'application de point de vente RM a été installée dans plus de 20 000 restaurants à travers le monde. RM s'associe à un réseau de revendeurs à valeur ajoutée (VAR) hautement qualifiés qui fournissent des services techniques et de consulting aux restaurants. Pour en savoir plus, rendez-vous sur www.rmpos.com

Restaurant Manager - Fonctionnalités

  • Accès mobile
  • Carte de fidélité
  • Commande en ligne
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des conseils
  • Gestion des livraisons
  • Gestion des stocks
  • Partage de l'addition
  • Rapports et analyses
  • Vérifications distinctes
  • Comptabilité intégrée
  • Facturation
  • Gestion de table
  • Gestion des cuisines
  • Gestion des employés
  • Gestion des listes d'attente
  • Gestion des menus
  • Gestion des réservations
  • Gestion des stocks
  • Point de vente (PDV)
  • Rapports et analyses

Avis les plus utiles sur Restaurant Manager

Restaurant Manager is solid for a Bar/Restaurant Environment

Publié le 27/06/2017
Jamie G.
Owner
Divertissement, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: If you decide on RM, they have a network of local installers/support. It's best to find a good one to help support the system for you. We have a great one. There are parts you can maintain on your own. In my review of other options (which I do every 2-3 years to check the market) the cloud based solutions lack many of the features we rely so much upon. RM is not perfect, but no system is, it is a solid choice for bars and restaurants at a reasonable cost.

Avantages: Detailed reporting module, Swipe customer credit card and link to tab/table feature, keeps up with volume on busy nights, easy to change menu items/prices, hardwired via ethernet since based on window OS backbone and installed locally on an in house PC or server. No ongoing monthly costs like the subscription models of other cloud options like Lavu, Lightspeed, Touchbistro, and even Square to some degree now. Quick learning curve for team to use the POS. Hardware is typically at the same or cheaper that then cloud based tablet starter kits.

Inconvénients: Not cloud based (can be a pro or con) depending on reliability of connection, tablet use is not practical due to the heavy demand of the software, the reports are old school out of the 80s but you can upload the data to any BI tool you might like. New features require an upgrade to the latest version and an added cost. (Typically cheaper when you do the math than a subscription model)

Restaurant Manager POS

Publié le 19/02/2017
Krista A.
Manager
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great feature rich POS system at an affordable price.

Avantages: Easy to use, reliable and updates are included with their inexpensive software maintenance plan. We recently upgraded to RMPOS version 20. It's redesigned, bug free and works great. It also has paid at the table and supports chip card processing. Way ahead of other systems that friends of mine use at their restaurants.

Inconvénients: I was forced to upgrade my server PC from Windows XP to Win 7. I guess that's not a huge deal, but worth noting.

It was great experience

Publié le 08/02/2018
Hesham E.
General Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix

Avantages: This software is very easy to install and setup , because it guides you in all steps . also user interface is attractive and easy to use .

Inconvénients: The backoffice module needs more improvement and less complications. If it became able to connect to any general account software this will be great because most of the companies need to join pos to their own account software.

Restaurant Manager need to get in to the 21 century ....

Publié le 07/09/2018
John R.
founder
Restaurants, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
1/5
Note globale
2 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
1 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Very disappointing in Restaurant Manger and Shift 4 . They want to act like a big company but have no resources or expertise to handle a major problem. They have no relationship building techniques with customers. They will let you crash and burn. They only care about getting there monthly fees!

Avantages: The software is great for pizza ordering , you can split the pizza in half very easily and it is very easy for the prep printer to send out to kitchen.

Inconvénients: The software is out dated , the Online ordering module is very out dated. Restaurant manager/Shift 4 is terrible to partner with because they hold you ransom when it comes to credit card processing. Restaurant manager now has there own Credit card processing ( Shift 4) and if you do not use there shift 4 processing they will destroy your business with fees. Shift 4 is in a bad turmoil at the present time because they have a major problem in processing on line payments. The most important factor is that Restaurant manger and Shift 4 has no explanation for the error and the customer service is terrible. They have no answers for the issue and have offered nothing to all there customers for there losses. Stay away !!!

Restaurant Manager

Publié le 25/01/2019
Utilisateur vérifié
General Manager
Restaurants, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I love the customer service and support. Our local rep is always available and great to work with. The system is also very easy to learn and a new user can quickly become a strong user within a few days.

Inconvénients: It hasn't been an issue yet; however, with our support being provided by one person, if he is ever unavailable, we my be in trouble.

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