Restaurant Manager

Restaurant Manager

par Restaurant Manager

Qui utilise Restaurant Manager ?

Restaurants de service à table, bars-discothèques, livraison de pizzas, restauration rapide, camions-snack.

Description de Restaurant Manager

Restaurant Manager (RM), une entreprise de Shift4, conçoit des logiciels de point de vente (PDV) pour le secteur de la restauration en mettant l'accent sur les besoins commerciaux bien spécifiques des restaurants indépendants et des chaînes régionales. L'application de point de vente RM a été installée dans plus de 20 000 restaurants à travers le monde. RM s'associe à un réseau de revendeurs à valeur ajoutée (VAR) hautement qualifiés qui fournissent des services techniques et de consulting aux restaurants. Pour en savoir plus, rendez-vous sur www.rmpos.com

Informations sur Restaurant Manager

Restaurant Manager

http://www.rmpos.com

Fondé en 1987

Prix de Restaurant Manager

Restaurant Manager n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Restaurant Manager - Fonctionnalités

Logiciels de caisse pour restaurants
Accès mobile
Carte de fidélité
Commande en ligne
Gestion de table
Gestion des cartes cadeaux
Gestion des conseils
Gestion des livraisons
Gestion des stocks
Partage de l'addition
Rapports et analyses
Vérifications distinctes
Comptabilité intégrée
Facturation
Gestion de table
Gestion des cuisines
Gestion des employés
Gestion des listes d'attente
Gestion des menus
Gestion des réservations
Gestion des stocks
Point de vente (PDV)
Rapports et analyses

Avis sur Restaurant Manager

Afficher 5 avis sur 32

Note globale
3,5/5
Facilité d'utilisation
3,7/5
Service client
3,4/5
Fonctionnalités
3,4/5
Rapport qualité-prix
3,2/5
Krista A.
Manager
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 19/02/2017

"Restaurant Manager POS"

Commentaires: Great feature rich POS system at an affordable price.

Avantages: Easy to use, reliable and updates are included with their inexpensive software maintenance plan. We recently upgraded to RMPOS version 20. It's redesigned, bug free and works great. It also has paid at the table and supports chip card processing. Way ahead of other systems that friends of mine use at their restaurants.

Inconvénients: I was forced to upgrade my server PC from Windows XP to Win 7. I guess that's not a huge deal, but worth noting.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 19/02/2017
Jamie G.
Owner
Divertissement, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 27/06/2017

"Restaurant Manager is solid for a Bar/Restaurant Environment"

Commentaires: If you decide on RM, they have a network of local installers/support. It's best to find a good one to help support the system for you. We have a great one. There are parts you can maintain on your own. In my review of other options (which I do every 2-3 years to check the market) the cloud based solutions lack many of the features we rely so much upon. RM is not perfect, but no system is, it is a solid choice for bars and restaurants at a reasonable cost.

Avantages: Detailed reporting module, Swipe customer credit card and link to tab/table feature, keeps up with volume on busy nights, easy to change menu items/prices, hardwired via ethernet since based on window OS backbone and installed locally on an in house PC or server. No ongoing monthly costs like the subscription models of other cloud options like Lavu, Lightspeed, Touchbistro, and even Square to some degree now. Quick learning curve for team to use the POS. Hardware is typically at the same or cheaper that then cloud based tablet starter kits.

Inconvénients: Not cloud based (can be a pro or con) depending on reliability of connection, tablet use is not practical due to the heavy demand of the software, the reports are old school out of the 80s but you can upload the data to any BI tool you might like. New features require an upgrade to the latest version and an added cost. (Typically cheaper when you do the math than a subscription model)

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 27/06/2017
Kane L.
owner
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    2/10
  • Provenance de l'utilisateur 
  • Publié le 24/06/2020

"Customer service nightmare "

Commentaires: very disappointed in the effort to fix problems.

Avantages: it has everything you would need for a growing business. But good luck implementing it with no help from tech support 😉

Inconvénients: There is a big disconnect in communication between RM customer support, your customer service rep (tech support) and your business. Its IMPOSSIBLE to troubleshoot individual needs for small businesses. Don't bother trying!!!

  • Provenance de l'utilisateur 
  • Publié le 24/06/2020
John R.
founder
Restaurants, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    2/5
  • Support client
    1/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    1/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 07/09/2018

"Restaurant Manager need to get in to the 21 century ...."

Commentaires: Very disappointing in Restaurant Manger and Shift 4 . They want to act like a big company but have no resources or expertise to handle a major problem. They have no relationship building techniques with customers. They will let you crash and burn. They only care about getting there monthly fees!

Avantages: The software is great for pizza ordering , you can split the pizza in half very easily and it is very easy for the prep printer to send out to kitchen.

Inconvénients: The software is out dated , the Online ordering module is very out dated. Restaurant manager/Shift 4 is terrible to partner with because they hold you ransom when it comes to credit card processing. Restaurant manager now has there own Credit card processing ( Shift 4) and if you do not use there shift 4 processing they will destroy your business with fees. Shift 4 is in a bad turmoil at the present time because they have a major problem in processing on line payments. The most important factor is that Restaurant manger and Shift 4 has no explanation for the error and the customer service is terrible. They have no answers for the issue and have offered nothing to all there customers for there losses. Stay away !!!

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 07/09/2018
Dave S.
Partner
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 16/01/2020

"Out with the old, in with the New"

Commentaires: Overall I will say that for the first 19 years I liked it, didn't love it, but it got the job done. After all the new technology that's coming out with simple cloud based apps, I really don't think RM will be around for much longer.

Avantages: This was the original POS software that blew everybody's minds. I used this product for over 20 years, at over a dozen different locations. I grew up in the business on it, it takes me back when I see a location using it.

Inconvénients: As I said, I used this for over 20 years, the problem is that the software never changed or evolved in that 20 years. The lease structure from the backing company is a giant rip off, you had to spend 20 - 30 grand just for a capable system. Software crashes all the time, you have to phone in tech support which they're good, but most of the time they'd have to call you back. In the restaurant business you can't wait. Lastly, it wasn't cloud based, so when the power went out, you were screwed. You were at the mercy of the dinosaur that is RM.

  • Provenance de l'utilisateur 
  • Publié le 16/01/2020