---
description: Now Book It : qu'en pensent les utilisateurs ? Lisez les avis clients sur Now Book It, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités.
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title: Now Book It - Avis, notes, prix et abonnements - Capterra France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'assistant virtuel](/directory/33535/virtual-assistant/software) > [Now Book It](/software/220182/now-book-it)

# Now Book It

Canonical: https://www.capterra.fr/software/220182/now-book-it

Page : 1/5\
Suivant: [Page suivante](https://www.capterra.fr/software/220182/now-book-it?page=2)

> Now Book It est un logiciel de réservation pour l'hôtellerie, offrant des fonctions de gestion des tables, des outils de marketing, une billetterie d'événements et la vente de cartes-cadeaux.
> 
> Conclusion : 101 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Now Book It ?

Restaurants, groupes multisites, cafés, pubs, clubs, bars, établissements vinicoles et brasseries.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.9/5** | 101 Avis |
| Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Now Book It

## Contexte commercial

- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile), iPad (mobile)
- **Langues**: anglais, français
- **Pays disponibles**: Australie, Canada, Indonésie, Nouvelle-Zélande, Portugal, Royaume-Uni, Émirats arabes unis, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Automatisation des processus métiers
- Automatisation du marketing
- Base de données de clients
- Billetterie
- Billetterie des événements
- Booking Management
- CRM
- Caisse pour restaurants
- Commande en ligne
- Comptes clients
- Confirmations/Reminders
- Email Reminders
- Enquêtes et feedback
- Gestion de la communication
- Gestion de site web
- Gestion de table
- Gestion des calendriers
- Gestion des commandes
- Gestion des listes d'attente
- Gestion des promotions
- Gestion des réservations
- Gestion des stocks
- Historique des clients
- Inscription en ligne
- Intelligence artificielle et machine learning
- Intégration des médias sociaux
- Messagerie SMS
- Notes de réservation
- Paiements en ligne
- Personnalisation
- Personnalisation de site web
- Planification des événements
- Point de vente (PDV)
- Prise en charge de plusieurs langues
- Promotion sociale
- Rappels
- Rapports et statistiques
- Réservation en ligne
- Réservations de groupe
- Stratégie de marque personnalisable
- Suivi du statut des listes d'attente
- Suivi du temps d'attente
- Support client
- Tableau de bord d'activités
- Third-Party Integrations
- Traitement automatique du langage naturel
- Traitement des paiements
- e-mail marketing

... et 1 fonctionnalités supplémentaires

## Intégrations (20 au total)

- Abacus
- Bepoz
- Eway Online Payments
- Facebook Business Suite
- Fedelta Point of Sale
- Function Tracker
- Google Analytics 360
- Google My Business Post Scheduler
- HubSpot CRM
- Instagram
- Lightspeed
- Meta for Business
- OrderMate
- SplitAbility
- Square Point of Sale

... et 5 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels d'assistant virtuel](https://www.capterra.fr/directory/33535/virtual-assistant/software)

## Catégories connexes

- [Logiciels d'assistant virtuel](https://www.capterra.fr/directory/33535/virtual-assistant/software)
- [Logiciels de commande en ligne](https://www.capterra.fr/directory/32698/online-ordering/software)
- [Logiciels de réservation](https://www.capterra.fr/directory/20032/reservations/software)
- [Logiciels de gestion de restaurant](https://www.capterra.fr/directory/20026/restaurant-management/software)
- [Logiciels événementiel](https://www.capterra.fr/directory/20030/event-management/software)

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2. [Eventbrite](https://www.capterra.fr/software/114949/eventbrite) — 4.6/5 (5805 reviews)
3. [OpenTable](https://www.capterra.fr/software/17313/opentable-for-restaurants) — 4.7/5 (1321 reviews)
4. [Wix](https://www.capterra.fr/software/169007/wix) — 4.4/5 (10751 reviews)
5. [Beyonk](https://www.capterra.fr/software/1018625/beyonk) — 4.9/5 (167 reviews)

## Avis

### "Recommended booking platform" — 5.0/5

> **Susan** | *10 avril 2026* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: Great customer support from people that have worked in the industry or know very well what the venue requires to be able to run their business
> 
> **Inconvénients**: Some features take a while to actually be activated, for example the integrations of the platform and the POS system
> 
> Very happy with the overall experience and feedback is taken seriously - so most customers should feel like they've been listen to their needs and expectations

-----

### "Reliable booking platform with great support" — 5.0/5

> **Claire** | *23 avril 2026* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: The interface is intuitive for both staff and customers, making it easy to manage reservations, functions, and larger group bookings. The flexibility to tailor booking settings to suit different areas of the venue is particularly valuable. Customer support is a standout, responsive, knowledgeable, and genuinely helpful when troubleshooting or implementing new features. It integrates well into our daily operations and supports a seamless guest experience.
> 
> **Inconvénients**: There are some limitations around reporting and data extraction, particularly when trying to segment or analyse bookings in more detail for marketing purposes. At times, backend configuration changes can feel a little manual or time-consuming. Additional integrations or more advanced CRM capabilities would further enhance its value but believe this is in the pipeline.
> 
> Overall, our experience with Now Book It has been very positive. It’s a dependable system that supports both day-to-day service and larger-scale bookings across a multi-offer venue. The platform continues to evolve, and the strength of the support team gives us confidence in its ongoing development. It plays an important role in delivering a smooth and professional booking experience for our guests at the Mosaic and wider Footy Park Precinct.

-----

### "Great support from the team" — 5.0/5

> **Lisa** | *30 juin 2026* | Hôtellerie | Taux de recommandation : 8.0/10
> 
> **Avantages**: The support from the Account Management team is great, always on hand and happy to help with any questions that pop up.
> 
> **Inconvénients**: The mobile app / web browser view: can't see the table plan - unless we have missed this feature? We'd love an easy way to save different seattings for different seasons - eg. adding in messages/pre-auth details to every single service is quite time consuming
> 
> All in all we're very happy and the user experience for customers works well. A little clunky from the restaurant end, but definitely still a workable option

-----

### "NBI is great for our business" — 5.0/5

> **Jason** | *26 mai 2025* | Hôtellerie | Taux de recommandation : 3.0/10
> 
> **Avantages**: Very easy to use. Intuitive. Available on multiple devices allows us to do remote phone service for restaurant
> 
> **Inconvénients**: There is nothing to report here. Anyone I have with NBI is sorted when I call tech support. No issues
> 
> Very good. Phone support is high level. Can highly recommend the product. Gift cards function is great. Events management also helpful.

-----

### "A Reliable, High Performing Platform with Outstanding Support" — 5.0/5

> **Fiona** | *14 avril 2026* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: We recently made the switch to Now Book It across our group of eight restaurants, and it’s been one of the best operational decisions we’ve made.
The platform itself is a significant step up from our previous system. The interface is clean, intuitive, and genuinely easy to use, not just for our team behind the scenes, but for our guests booking online as well. It’s streamlined, reliable, and has removed a lot of the friction we used to deal with day to day.
That said, the real standout in this transition has been the support, particularly from our account manager, \[sensitive content hidden\] . Managing the rollout across multiple venues is no small task, but \[sensitive content hidden\] has been exceptional throughout. He’s responsive, proactive, and always willing to jump in and help, no matter how big or small the request. His hands-on approach has made the integration process seamless, and it’s clear he genuinely cares about getting the best outcome for our venues.
> 
> **Inconvénients**: One limitation we’ve experienced with the system is the lack of automated email alerts around stop-sell activity. In our previous platform, management would receive an email notification whenever a staff member manually applied a stop-sell, which was incredibly valuable for visibility across multiple venues.

We flagged this as a key concern before the transition two years ago and were advised it would be explored by the development team. However, to date, this functionality hasn’t been introduced or update provided. For a group of our size, having real-time email updates when revenue is being closed off is critical, and the absence of this feature remains a gap in an otherwise strong system
> 
> Our overall experience with Now Book It has been well above average. The platform itself is reliable and easy to use, and the day-to-day experience for both our team and guests has been very positive.
There have been a couple of hiccups along the way that required escalation to higher management for resolution, but these have been the exception rather than the norm. Overall, the system and the support behind it have delivered a strong, consistent experience across our venues.

-----

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Suivant: [Page suivante](https://www.capterra.fr/software/220182/now-book-it?page=2)

## Liens

- [Afficher sur Capterra](https://www.capterra.fr/software/220182/now-book-it)

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