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Squaretalk
Description de Squaretalk
Squaretalk est une CPaaS (Communications Platform as a Service) polyvalente et sécurisée avec des automatisations et des intégrations simplifiées. Cette solution est si simple qu'elle vous libèrera du temps à consacrer aux autres domaines de votre entreprise.
Cette plateforme de communication abordable, évolutive et facile d'utilisation fournit à vos équipes de vente et d'assistance des outils performants pour travailler efficacement de n'importe où et via les canaux que vos clients préfèrent. Assurez une présence locale dans le monde entier avec un accès à des numéros locaux, mobiles et gratuits dans plus de 100 pays et 3 400 indicatifs régionaux.
Qui utilise Squaretalk ?
C'est une solution parfaite pour les centres de communication de BPO (Business Process Outsourcing) et les grandes marques avec des équipes de vente et de rétention proactives, les négociants, les spécialistes du télémarketing, les responsables d'études de marché, les agents d'assurance et les conseillers financiers, etc.
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Our Experience so far.
Commentaires : As an IT i have been using this solution and providing support for it , for the past year.I can only say that this VoIP solution is not only fast in their services but also give the best support in all kinds of requests as i mentioned earlier.From our side we are really happy to use this solution and can only say that we look forward to many years of working with Squaretalk.
Avantages :
Fast serviceEasy IntegrationsExceptional and Fast Support onlineCovers all Destinations
Inconvénients :
To be frank there isn't something i can add in this field i am really happy so far with this solution.
Réponse de l'équipe de Squaretalk
l’année dernière
We couldn't be more delighted to read your kind words about Squaretalk, Constantinos! Your comments underline precisely what we aim to achieve - providing a fast, efficient VoIP service with seamless integrations and top-notch online support. We're thrilled that we've been able to meet, and hopefully exceed, your expectations. Thank you once again for your review! We too look forward to many more years of successful collaboration with you. Please don't hesitate to reach out if you have any further comments, questions, or suggestions. We're here for you!
A Game Changer!
Avantages :
Having worked with Squaretalk for over a year, I can confidently vouch for their exceptional VoIP service. The team, led by[sensitive content hidden], provides unparalleled support, promptly addressing any needs that arise. Highly recommend for seamless communication and dedicated assistance!
Inconvénients :
I can confidently state that there are no downsides to their exceptional VoIP service. The reliability, performance, and support have consistently exceeded expectations. Squaretalk sets the bar high in every aspect.
Réponse de l'équipe de Squaretalk
l’année dernière
We're over the moon with your "Game Changer" title and 10/10 rating, George! Having you vouch for our exceptional VoIP service and our team's unparalleled support is what fuels us to keep doing what we're doing. Your long-term experience with Squaretalk only makes your recommendation even more valuable. You really made our day! As always, we're eager to hear more from you, so don't hesitate to share any additional thoughts.
Squaretalk summary
Avantages :
- Support from Costumer service, - Happy to share their experience,- Helping to set up settings on campaigns
Inconvénients :
No client tracking. If we do not report a specific problem or failure ourselves, the technical team does not detect it on its own e.g. ringing calls, to slow server for no. of Agents
Réponse de l'équipe de Squaretalk
il y a 2 ans
Thanks for sharing your feedback. We are always eager to improve our service and will consider these points. Please don't hesitate to reach out to us if you need any assistance or want to share any suggestions or feedback.
Outstanding level of customer support
Commentaires : Powerful platform for call management with an admin-friendly (and agent-friendly!) interface and amazing export possibilities for Excel lovers like me.
Avantages :
- Easy to deploy and manage - Customizable admin dashboard - Easily integrated with Zoho - Real-time reporting and analytics - Excellent support team
Inconvénients :
Some advanced features and functionalities seem complex and take longer to learn
Réponse de l'équipe de Squaretalk
il y a 2 ans
Thank you for your feedback, Leia! We are happy to hear that you enjoy the platform and all its features. We are constantly adding new functionalities and working to improve the user experience and make it more intuitive, so it's worth reaching out to us if you want to know more about a specific feature or have any feedback for us. As for the features, our website has a growing library of informative articles and tutorials, with topics ranging from call transfers to call queuing. We hope this helps!
Happy Holidays
Commentaires : Pleasant. That's why we keep using Axiom.
Avantages :
People I communicate with. Support and account managers are always helpful.
Inconvénients :
Limited range of phone numbers we can order.
Réponse de l'équipe de Squaretalk
il y a 10 mois
Happy Holidays to you too! 🎄 We're delighted to hear that our support and account management teams have been helpful and a pleasure to communicate with. It's feedback like yours that brightens our day! We're constantly working to expand our offerings and hope to provide a wider range in the near future. 🌏 It's great to know that your overall experience with us has been pleasant. Thank you for continuing to choose our platform. Your trust and support mean the world to us. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. Wishing you a joyful holiday season!
