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Description de AutoLeap

AutoLeap est une solution logicielle primée de gestion pour les ateliers de réparation automobile nord-américains. Ce logiciel polyvalent pour garages auto permet aux gérants de magasins de piloter efficacement leur entreprise, en contrôlant chaque détail de leurs tâches de gestion quotidienne.

Les principales fonctionnalités d'AutoLeap incluent :
- DVI (Digital Vehicle Inspection)
- Révision automatisée
- Campagnes marketing automatisées
- Gestion de flotte
- Planification intelligente
- Devis et factures instantanées
- Application pour techniciens

Qui utilise AutoLeap ?

Les ateliers de réparation automobile, y compris les ateliers spécialisés et les ateliers de vente automobile.

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur AutoLeap

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,7
Service client
4,9
Fonctionnalités
4,8
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
91%
4
7%
3
1%
1
1%
Rick
Rick
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

One Satisfied User

5,0 il y a 3 ans

Commentaires : AutoLeap has helped us increase our ROs and track our business metrics very efficiently. I can't speak highly enough of the team they have built there. The customer service is second to none in any business I've been a part of.

Avantages :

First and foremost, the team at AutoLeap has been AMAZING in every facet from the very first demo to our ongoing conversations about improvements. The integration team went above and beyond for us to customize our environment exactly how we wanted it for our specialty shop. Throughout our time with AutoLeap they have been extremely quick to respond and have handled each and every question of ours without a hitch. The workflow is super smooth and allows us to fly through our customer entry and RO generation so that our customers aren't just sitting there staring at us uncomfortable while we fumble through cumbersome software. They also love the back and forth communication through text. We love the regular updates that include improvements based on our feedback. We've specifically asked for tweaks on different features and over time have seen them all implemented by the team at AutoLeap. To know that a company truly values your opinion as a customer is a great feeling.

Inconvénients :

The only minor issue I have is that I do wish the software translated better to mobile devices for the rare instance that I would like to handle something from my phone. I can use it on my Android phone (Pixel 5a) but it's not the best overall experience. I've gotten used to having a tablet or laptop with me in case I need to handle something remotely (which is rare).

Vanessa
Operations Manager (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

From Mitchell to Autoleap

4,0 il y a 2 mois Nouveau

Commentaires : It's not bad for the price. Overall, if this was my first software experience as a service advisor, I think I would fall short of learning correctly. When comparing the wiring diagrams on AutoLeap compared to ProDemand, there is no question that autoleap has a lot of fine tuning to do.

Avantages :

Sending estimate and invoices electronically. Approval process is easy. Chat box is easy.

Inconvénients :

No wiring diagrams like ProDemand. Incorrect part sourcing Lack of labor guide items Archiving an estimate shows in recent reports as "unpaid" which causes us to never archive any estimates. This created clutter The tiles are so big. Why not just have the vehicles and client names listed. It makes it difficult to find a vehicle unless we memorize the clients name.

Réponse de l'équipe de AutoLeap

il y a 2 mois

Hi Vanessa, thank you for your review. We have taken your feedback into consideration for future updates. Thank you for choosing us.

Jeff
General Manager (É.-U.)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

AutoLeap has exciting features that are far too clunky to USE!

3,0 il y a 3 mois

Commentaires : I feel like the sales team and the engineering team need to work together to truly understand the true limitations of the system. The conversion to AutoLeap was a true challenge and having to reverse migrate after only two weeks is a tough pill to swallow.

Avantages :

I love that the CRM is integrated into the shop management system with easy access to customer reviews (internal and Google) but the CRM is actually so limited that it prevents you from utilizing your own data for other marketing campaigns such as direct mail. Additionally the CRM is limited to actual customers and does not work with mailing lists.

Inconvénients :

The reporting features are limited. Once an invoice is completed there is no way to make changes to it such as correcting a technician or a cost of a part. Additionally, technician efficiency reporting is strange and hard to understand. I have used multiple systems including TekMetric, RO Writer, ShopWare, AllData Manage and others and have never had such a difficult time understanding my KPI metrics.

Jose
President (Canada)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Canadian-friendly

5,0 il y a 4 mois

Avantages :

We ended up choosing AutoLeap vs other high-ranking management software options due to its friendlier usage in the Canadian market. Others offered many features that were either not available or not quite compatible for Canada. Customer service is top-notch, and made us feel comfortable with the system from the very beginning.

Inconvénients :

It's a bit more difficult to learn to use it compared to other systems that we've tried. But customer service is very helpful to address our concerns.

Réponse de l'équipe de AutoLeap

il y a 2 mois

Hi Jose, thank you for the wonderful feedback! We're glad you found AutoLeap helpful. Thank you for choosing us.

ANSLEY
Service Manager AR AP Payroll (É.-U.)
Automobile, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Ansley Floyd

4,0 il y a 3 semaines Nouveau

Commentaires : Stressful because there is so much to learn in a short amount of time. I did not feel that the training offered in the group setting was helpful but once Chelsea and I were able to have training sessions one on one I was able to learn much more and relay that information to my team.

Avantages :

Chelsea was very informative and super willing to help us adapt to the new system.

Inconvénients :

The payroll tracking is not easy because we work on a commissions based pay, however we have found some work arounds that seem to be doing okay.