Mi Property Portal

We love MIPP!

Avantages :

The rent payment and owner payout processes are amazing.

Inconvénients :

The reporting could be better, but the team is working on it, as in BC we have many trust account compliance issues.

Property Management solution- MI Propery Portal

Commentaires : Using MI Property Portal allows me to manage the properties from any angle (maintenance and financial) ,manage vendors (POs,WOs, Invocies ) manage tenants (lease ,tickets,rent,receipts) financial (P&L, balance sheet,rent collection) and reports all linked with the others.I would recommend Property managers to us MI Property Portal as their Property Management solution

Avantages :

Linking all aspects of property managment under one roof and be able to follow the rental process from start to finish.

Inconvénients :

Con: Not yet allows to import transactions from banks .

Feedback on Mi Property Portal

Commentaires : customer services very good, prompt in getting back when quest is being send to them

Avantages :

software does cover all the aspects for property Management

Inconvénients :

Too many options which make it difficult to navigate sometimes but I guess different clients have different options needed

MiPP is a cost-effective solution for property management!

Commentaires : The customer service is just outstanding. Many times I've contacted the help desk. Even when the problem is actually me (too often to count), the representatives are fast, professional and kind. The software is robust and we've definitely gotten our money's worth from using it, but the people running the show are the big selling point for me.

Avantages :

After the initial few months of getting to know the software, we now track every dime on it. It's user friendly - for bookkeeping, communicating with tenants and sharing information easily between owners, managers and accountants.

Inconvénients :

Our bookkeeper doesn't like that it doesn't export to Quickbooks. The search engine for the help section isn't very good - I can never find what I'm looking for in there. There have been a few glitches along the way getting it to work well for our business (not traditional rentals), but resolutions are quick to be implemented by MiPP crew!

MiPropertyPortal

Commentaires : Overall experience has been very positive!

Avantages :

I love how easy it is to use and learn, you get the hang of it very quickly. The staff are extremely helpful with the setup process as well as providing ongoing support whenever you need it. I love how quickly I get the support I need too.

Inconvénients :

There are small minor glitches sometimes but the team is always looking for ways to improve so that is appreciated.

Excellent Canadian made solution

Commentaires : Overall, Mi Property Portal has allowed us to better integrate our operations through marketing, prospect management, lease administration, billing and maintenance management. It offers a comprehensive suite of functionality and is tailored to a Canadian audience. Most importantly, the support we have received has been superior and without the frustrations of dealing with massive phone trees systems, AI chat bots and canned FAQ responses when we have had a question or concern.

Avantages :

The support and development team are what really set this software apart from others we reviewed. It came with a rich feature set and straightforward pricing structure. Our account executive was more than willing to listen and review what our functional requirements were and then to walk us through the product addressing each requirement with examples.

Inconvénients :

Like most platforms of this nature there is the odd gap or opportunity for improvement. The fact that the team listens to our needs, considers such in their development cycle and are releasing iterative improvements says a lot about the focus they have on constant product improvement. The couple areas I would like to see improvements in are the inter-company billing processes and some integration of the calendar/scheduling functions with 3rd party such as iCal, google etc.,

Robust Canadian property management app

Commentaires : This application really simplifies my life, and the service is exceptional

Avantages :

I was the first customer of mi property portal, and in the years I have been a customer the app has grown substantially. This is an organization that is very customer focused, and they do a fantastic job of implementing features that their users suggest. The application is very robust. From prospect tracking to lease management, maintenance requests and accounting, this app really simplifies property management.

Inconvénients :

This is a very complex application and one area where it could be improved is documentation.

Great Ease of Use and Customer Service

Commentaires : We now have our entire management company at our finger tips at all times. Its been a life saver for us.

Avantages :

The software is easy to use and was simple to set up and implement. There was help immediately with any questions or concerns. The phone app makes the software accessible anywhere for our employees. The fact that it is cloud based makes it easy for me not to be stuck in an office.

Inconvénients :

There is nothing I don't like about this software or that I feel should be added at this time. I had a few ideas early on and the company listened and made changes right away. The company listens to their users and are very prompt to reach out.

User-friendly and proper property management software.

Commentaires : I am using this software for more than a year. It's very user-friendly and helpful for any property manager or management company. Compared to the price it's reasonable and trustworthy. Easy to figure out the property financial reports.

Avantages :

Financial report and tenant & rent management.

Inconvénients :

Overall most of the features are very useful and important. I am not using an online payment right now because the tenants don't want to pay the extra commission.

Overall great experience with Mi

Commentaires : Mi Property has been a great addition to our business since the very beginning. The team has always gone above and beyond to cater to our needs given the nature of our business. And before you know it, they actually roll out a feature that solves that problem forever. How cool is that!The turnaround times are great when it comes to customer service and getting issues addressed which is highly appreciated during pressing times. Overall a pleasant experience so far!

Avantages :

Ease of useFlow of featuresAccessibility

Inconvénients :

Nothing specific, all feedback were positively received and addressed

JDN Review

Commentaires : Very pleased with the software itself, as well as the support and communication!

Avantages :

Overall ease of use. I can find anything quickly and easy. I can add and edit. I can sort on a wide variety of variables to help me fine tune my searches and reports. Customer service is top notch! Always get a speedy response and resolution.

Inconvénients :

Would like to see the software evolve to include tracking of other items. For example, we would like to be able to track items like furnace filter sizes on the building level; as well as other such items and then pull reports based on that data.

Best Prperty Management system

Commentaires : Solved all my problems and allowed my parents to manage there properties with ease

Avantages :

Ease of use and direct deposit payment of rent and property related payments

Inconvénients :

Seach for transactions is hard to use at first but works well after some use

Customer Service Is Amazing!

Avantages :

The customer service is really great! If ever I have any issues or questions, the MiPP team is quick to respond and help.

Inconvénients :

The system can be difficult to navigate at times. Some of the reports, invoices, etc. aren't always categorized in an orderly way which can be frustrating.

Greater Sudbury Property Management Inc.

Avantages :

Ease of use. Lease preparation is easy. Functionalities are customized to make it easy to run all facets of the business.

Inconvénients :

It's sometimes not very forgiving. It's sometimes hard to correct a mistake you made.

Excellent product! and excellent customer support!

Commentaires : I've asked for help a few times, and customer service is on the ball! Quick and to the point. Answered all my questions and guided me through. I also love the partnership with credit checking service and rental insurance company. Service key I think, it's been a while.

Avantages :

It very user friendly and excellent value for expense! Customer support is top notch. They actually help and apply suggestions. And they are Canadian. So laws and forms are pertinent and up to date. It also does everything in one package and does not gouge on price or long contracts. They actually work, everyday, to keep their customers happy. We are not bound in long term obligations.

Inconvénients :

So far, there is nothing I don't like. The parts I don't use, I can turn off.

Exellent Property Management Software

Commentaires : I have been really happy with Mi Property Portal from the initial set up to date - its saved me so much time and everyone is really helpful and freindly.

Avantages :

Fantastic software, easy to use, no issues with rent collection etc and a great team always available to help.

Inconvénients :

I would like to be able to call in and get immediate support however I have to say the team is really quick to repsond to any questions via emial.

Best property management program

Commentaires : I have used other programs and most are US based which have very different laws and do not incorporated all the forms required for Ontario. I find this program very user friendly

Avantages :

This is a program that includes everything that you will need to manage your property. I love the prospective tenant that they fill out application, schedule viewings then write the lease all super easy to use. Automatic rent payments work perfectly everytime. Every email is recorded and all LTB forms are available to email right from the program. Customer service is within hours and even if you don't understand something they are there to help.

Inconvénients :

Nothing I have no issues with the program

Excellent property management software, very easy to use

Commentaires : Overall we have had a great experience using the software and communicating with the team.

Avantages :

We moved to Mi Property Portal from another company and immediately noticed that Mi Property Portal was much easier to use and offered the ability to make and receive online payments. The interface is very nice and the data entry is very efficient and saves us a lot of time. Customer service is very responsive and they provided us extensive training and support during the onboarding process and whenever we needed assistance.

Inconvénients :

We had a few concerns about the rent receipts but it was quickly resolved once we contacted them.

Easy to use and adopt

Commentaires : No installation or upgrades; very responsive support

Avantages :

Easy to use and adopt; keep adding new features;

Inconvénients :

Mobile App would be a great feature to add

Review

Commentaires : Fantastic on all departments, from purchase to operation.

Avantages :

Very easy to set up and use.Great customer support

Inconvénients :

I have nothing bad to say about the software.