---
description: Lucernex : qu'en pensent les utilisateurs ? Lisez les avis clients sur Lucernex, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités.
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title: Lucernex - Avis, notes, prix et abonnements - Capterra France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion de leasing](/directory/31198/lease-accounting/software) > [Lucernex](/software/213473/lucernex)

# Lucernex

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> Lucernex d'Accruent est un logiciel de gestion complète pour l'ensemble du cycle de vie des biens immobiliers.
> 
> Conclusion : 44 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Lucernex ?

Immobilier commercial, construction, commerce de détail, entreprise de services, secteur public, soins de santé, pharmaceutique, télécommunications, banque et finance, assurance, services professionnels et services commerciaux et de gestion.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 44 Avis |
| Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Accruent
- **Entreprise fondée en**: 1999

## Contexte commercial

- **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur)
- **Langues**: allemand, anglais, chinois, espagnol, français, italien, japonais, néerlandais, portugais, suédois
- **Pays disponibles**: Afghanistan, Arabie saoudite, Argentine, Arménie, Azerbaïdjan, Bahreïn, Bangladesh, Bhoutan, Bolivie, Brunei, Brésil, Cambodge, Canada, Chili, Chine, Colombie, Corée du Sud, Danemark, Finlande, Guyana et 52 de plus

##  Fonctionnalités

- Alertes/Notifications
- Asset Lifecycle Management
- Base de données de biens
- Budgétisation et prévision
- Comptabilité
- Facturation
- Fonctions pour secteur immobilier
- Gestion de l'impôt
- Gestion de l'occupation
- Gestion de la communication
- Gestion de la maintenance
- Gestion des biens
- Gestion des calendriers
- Gestion des contacts
- Gestion des contrats/licences
- Gestion des documents
- Gestion des flux de travail
- Gestion des fournisseurs
- Gestion des inspections
- Gestion des listings
- Gestion des ordres de travail
- Gestion des places vacantes
- Gestion des portefeuilles
- Gestion des tâches
- Gestion des tâches ménagères
- Gestion financière
- Gestion locative
- Guest Tracking
- Importation et exportation de données
- Paiements en ligne
- Planification de la maintenance
- Portail des locataires
- Portail des propriétaires
- Rappels
- Rapports et analyses
- Rapports et statistiques
- Rent Collection
- Reporting financier
- Suivi de location
- Suivi des frais
- Suivi des locataires
- Suivi des locations
- Tenant Management
- Third-Party Integrations
- Traitement des paiements

## Intégrations (2 au total)

- Accruent
- ServiceChannel

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de gestion de leasing](https://www.capterra.fr/directory/31198/lease-accounting/software)

## Catégories connexes

- [Logiciels de gestion de leasing](https://www.capterra.fr/directory/31198/lease-accounting/software)
- [Logiciels de gestion locative](https://www.capterra.fr/directory/30219/lease-management/software)
- [Logiciels immobiliers](https://www.capterra.fr/directory/20049/real-estate-agency/software)
- [Logiciels de facturation pour le bâtiment et la construction](https://www.capterra.fr/directory/20003/construction-accounting/software)
- [Logiciels de comptabilité immobilière](https://www.capterra.fr/directory/32689/real-estate-accounting/software)

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## Avis

### "Lucernex Overall" — 4.0/5

> **Jay** | *2 mars 2026* | Vente au détail | Taux de recommandation : 8.0/10
> 
> **Avantages**: It is a great product in theory. There is so much potential from a database and project management perspective that it could be a super powerful tool.
> 
> **Inconvénients**: The final execution of the product does leave a lot on the table. Small gaps in the system make it a less powerful tool. Getting changes implemented with Engineering is an awful experience. Once something is taken on by them it is just sitting in a black hole.
> 
> Overall experience is very positive and most of the people we collaborate with are very helpful and eager to make Lucernex a better product.

-----

### "One of the best and reliable Real Estate software solution" — 4.0/5

> **Vinni** | *3 mars 2026* | Comptabilité | Taux de recommandation : 7.0/10
> 
> **Avantages**: Great software solution to maintain lease management and its value for money.&#10;Also have good customer support.
> 
> **Inconvénients**: Can involve more AI features to the platform and also make UI more interactive.&#10;More features can be added in reference to make it more user friendly.
> 
> Overall experience is good whereas more interactive UI can be built which can ease users to use it. Also, it's a good real estate management tool in market.

-----

### "Skimming the surface" — 3.0/5

> **Jennette** | *2 mars 2026* | Immobilier | Taux de recommandation : 5.0/10
> 
> **Avantages**: It is somewhat easy to navigate through. The Lucernex user groups have been the most helpful and the communication in the monthly meetings I find helpful.
> 
> **Inconvénients**: The look is dated.  The uploaders are difficult to use, the help notes are vague, the reporting filters and customizations are difficult.  The new updates are communicated, but unclear if the user company has access to them.
> 
> It's been okay.  We use it for accounting purposes, but I would love to see it used more robustly in our company.

-----

### "Excellent Database and File Repository" — 5.0/5

> **Alejandro** | *16 juillet 2026* | Télécommunications | Taux de recommandation : 6.0/10
> 
> **Avantages**: I like usability of reports and exporting them. Easy to customize and ensures you are capturing the data necessary.
> 
> **Inconvénients**: It can be confusing sometimes how data tables are set up. Within reports you can see the data column it is sourcing from. It can be difficult to trace back what is feeding inputs from an individual site's page.
> 
> I have been using Lucernex for about 4 months now and it does make it easy for an analyst like me to pull the necessary data and utilize it for reporting and analytics.

-----

### "Sr. Coordinator review of Lucernex" — 4.0/5

> **Rebecca** | *18 décembre 2025* | Construction | Taux de recommandation : 6.0/10
> 
> **Avantages**: Our accounting team says that, now that the initial kinks are worked out, it is fairly easy to pay the rent and certain types of reporting are easier.
> 
> **Inconvénients**: We cannot SEARCH and Landlord Contact info is very jumbled or lacking\! We need to be able to search not just for Store \# or City, but for Landlord names, Property Management Names, Addresses of the Store or the Landlord, Development/Complex Name, etc... and that is not available. We are relying on our OLD system for this level of searching which we use on a daily basis.
> 
> It is fairly easy to navigate to find the info I need. It would be very helpful if there was a drop-down in the top right that allowed you to choose which "View" - Contract, Facility, Location - without having to scroll within the current View to find links to the other Views. It would also be extremely helpful to have a "Summary Page" of basic, most-often-referrenced, data for each Store

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## Liens

- [Afficher sur Capterra](https://www.capterra.fr/software/213473/lucernex)

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