--- description: Lucernex : qu'en pensent les utilisateurs ? Lisez les avis clients sur Lucernex, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucernex - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de comptabilité immobilière](/directory/32689/real-estate-accounting/software) > [Lucernex](/software/213473/lucernex) # Lucernex Canonical: https://www.capterra.fr/software/213473/lucernex Page : 1/3\ Suivant: [Page suivante](https://www.capterra.fr/software/213473/lucernex?page=2) > Lucernex d'Accruent est un logiciel de gestion complète pour l'ensemble du cycle de vie des biens immobiliers. > > Conclusion : 44 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Lucernex ? Immobilier commercial, construction, commerce de détail, entreprise de services, secteur public, soins de santé, pharmaceutique, télécommunications, banque et finance, assurance, services professionnels et services commerciaux et de gestion. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 44 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Accruent - **Entreprise fondée en**: 1999 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur) - **Langues**: allemand, anglais, chinois, français, italien, japonais, néerlandais, portugais, suédois - **Pays disponibles**: Afghanistan, Arabie saoudite, Argentine, Arménie, Azerbaïdjan, Bahreïn, Bangladesh, Bhoutan, Bolivie, Brunei, Brésil, Cambodge, Canada, Chili, Chine, Colombie, Corée du Sud, Danemark, Finlande, Guyana et 52 de plus ## Fonctionnalités - Asset Lifecycle Management - Base de données de biens - Budgétisation et prévision - Comptabilité - Facturation - Fonctions pour secteur immobilier - Gestion de l'impôt - Gestion de l'occupation - Gestion de la communication - Gestion de la maintenance - Gestion des biens - Gestion des contacts - Gestion des contrats/licences - Gestion des documents - Gestion des flux de travail - Gestion des fournisseurs - Gestion des inspections - Gestion des listings - Gestion des ordres de travail - Gestion des places vacantes - Gestion des portefeuilles - Gestion des tâches - Gestion des tâches ménagères - Gestion financière - Gestion locative - Guest Tracking - Paiements en ligne - Planification de la maintenance - Portail des locataires - Portail des propriétaires - Rappels - Rapports et analyses - Rapports et statistiques - Rent Collection - Reporting financier - Suivi de location - Suivi des frais - Suivi des locataires - Suivi des locations - Tenant Management - Third-Party Integrations - Traitement des paiements ## Intégrations (2 au total) - Accruent - ServiceChannel ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de comptabilité immobilière](https://www.capterra.fr/directory/32689/real-estate-accounting/software) ## Catégories connexes - [Logiciels de comptabilité immobilière](https://www.capterra.fr/directory/32689/real-estate-accounting/software) - [Logiciels de facturation pour le bâtiment et la construction](https://www.capterra.fr/directory/20003/construction-accounting/software) - [Logiciels de comptabilité pour gestion des biens](https://www.capterra.fr/directory/32654/property-management-accounting/software) - [Logiciels de gestion d'appartements](https://www.capterra.fr/directory/32570/apartment-management/software) - [Logiciels de gestion locative immobilière](https://www.capterra.fr/directory/30929/rental-property-management/software) ## Logiciels similaires 1. [Innago](https://www.capterra.fr/software/166893/innago) — 4.9/5 (528 reviews) 2. [DoorLoop](https://www.capterra.fr/software/211768/doorloop) — 4.8/5 (710 reviews) 3. [Entrata](https://www.capterra.fr/software/20372/entrata) — 4.6/5 (444 reviews) 4. [Buildium](https://www.capterra.fr/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 5. [TenantCloud](https://www.capterra.fr/software/133029/tenantcloud) — 4.3/5 (451 reviews) ## Avis ### "Data at your fingertips if you dont mind what it looks like" — 4.0/5 > **Paul** | *2 mars 2026* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: Depth/granularity of data manipulation is really powerful and the ability to further customize MOST data with Javascript is game-changing. However some data is not accessible in JS and that would really enhance our process if that were to expand. > > **Inconvénients**: User interface is less than desirable. Lacks some QoL seen in modern web experiences. Search is not retained which is annoying when digging through the hundreds of reports. If you click into a report and its not what you wanted, you have to enter your search term again. I wish that Invalid workflows/tasks could auto-fix themselves if for example, the project membership requirement is rectified. > > As a System Admin I find that errors/bugs/defects are not solved in a timely manner. Generally ugly but I'm speaking more for our users on that. Document management is not great. I don't know how to expand on that without really digging into our process but in short, I kinda wish we had never added Documents into workflows because once a document is added within a workflow, you can never get rid of it. Lucernex needs a Document Retention Management interface. ----- ### "One Stop Shopping - Organized, Consistent, Reliable" — 5.0/5 > **Dawn** | *18 décembre 2025* | Conseil en gestion | Taux de recommandation : 10.0/10 > > **Avantages**: The flexibility of the software. I am able to adapt the pages, forms, workflows, etc. to meet my business processes/requirements. I am able to identify various solutions to a process and determine which solution best fits our needs. Other things I like are the communication tools that are available (workflows, forms, schedules, etc). > > **Inconvénients**: Reporting module and cross-table report limitations. Inconsistencies in some of the system admin pages, legacy information that should be removed or changed, terminology differences within the product. And the biggest issue is around the Ideas portal and the product roadmaps. > > My overall experience with Lx has been great. I have been working with the system for around 10 years and would recommend the software. It is not a perfect software, but we are able to run our business and do all the things needed within the software. ----- ### "Skimming the surface" — 3.0/5 > **Jennette** | *2 mars 2026* | Immobilier | Taux de recommandation : 5.0/10 > > **Avantages**: It is somewhat easy to navigate through. The Lucernex user groups have been the most helpful and the communication in the monthly meetings I find helpful. > > **Inconvénients**: The look is dated. The uploaders are difficult to use, the help notes are vague, the reporting filters and customizations are difficult. The new updates are communicated, but unclear if the user company has access to them. > > It's been okay. We use it for accounting purposes, but I would love to see it used more robustly in our company. ----- ### "Lucernex Overall" — 4.0/5 > **Jay** | *2 mars 2026* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: It is a great product in theory. There is so much potential from a database and project management perspective that it could be a super powerful tool. > > **Inconvénients**: The final execution of the product does leave a lot on the table. Small gaps in the system make it a less powerful tool. Getting changes implemented with Engineering is an awful experience. Once something is taken on by them it is just sitting in a black hole. > > Overall experience is very positive and most of the people we collaborate with are very helpful and eager to make Lucernex a better product. ----- ### "Sr. Coordinator review of Lucernex" — 4.0/5 > **Rebecca** | *18 décembre 2025* | Construction | Taux de recommandation : 6.0/10 > > **Avantages**: Our accounting team says that, now that the initial kinks are worked out, it is fairly easy to pay the rent and certain types of reporting are easier. > > **Inconvénients**: We cannot SEARCH and Landlord Contact info is very jumbled or lacking\! We need to be able to search not just for Store \# or City, but for Landlord names, Property Management Names, Addresses of the Store or the Landlord, Development/Complex Name, etc... and that is not available. We are relying on our OLD system for this level of searching which we use on a daily basis. > > It is fairly easy to navigate to find the info I need. It would be very helpful if there was a drop-down in the top right that allowed you to choose which "View" - Contract, Facility, Location - without having to scroll within the current View to find links to the other Views. It would also be extremely helpful to have a "Summary Page" of basic, most-often-referrenced, data for each Store ----- Page : 1/3\ Suivant: [Page suivante](https://www.capterra.fr/software/213473/lucernex?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/213473/lucernex) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Données structurées