Description de K2View
K2View fournit une structure de données opérationnelle dédiée à la personnalisation et à la rentabilité de chaque expérience client.
La plateforme K2View ingère en permanence toutes les données client de tous les systèmes, les enrichit avec des informations en temps réel et les transforme en une mDB (micro-database) en mémoire brevetée pour chaque client. Chaque mDB est compressée, cryptée et livrée en quelques millisecondes pour alimenter des interactions client rapides, efficaces et agréables.
Qui utilise K2View ?
K2View est au service des entreprises mondiales, dont l'activité dépend d'une expérience client personnalisée et rentable. Les clients incluent AT&T, Verizon, Vodaphone, IDIRECT, Hertz, Farm Credit et Global Payments.
Où peut-on déployer K2View ?
Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site)
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K2View en vidéos et en images
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Fonctionnalités - K2View
- Analyse d'impact (DPIA)
- Base de données de clients
- Contrôle de qualité des données
- Extraction de données
- Gestion de la conformité
- Gestion des consentements
- Gestion des incidents
- Gestion des stratégies
- Gouvernance de données
- Identification des données sensibles
- Intégration de données
- Mappage de données
- Outils d'analyse de données
- Profils de clients
- Rapports et analyses
- Rapports et statistiques
- Saisie et transfert de données
- Segmentation de la clientèle
- Sources de données multiples
- Visualisation de données
Alternatives à K2View
Avis sur K2View
Great solution, get the data organized
Commentaires : The tool allows the company to organize customer information in a centralized way so that we can present "one truth" to all systems and channels consumed. The system also allows us to mediate between legacy core systems that uses previous technologies and the advanced digital channels
We use K2View's data fabric for our Customer 360 initiatives across all our customer-facing channels. It connects our legacy systems to our front-end application (CRM, web customer portal, etc.), to deliver single view of the customer in real-time. The great thing about K2View is that it's a reliable platform, really easy to expose microservices, and the team is always there to support us in anything we need. Highly recommend to any enterprise that needs to deliver real time integrated data from its backend systems to new applications.
nothing really. We got everything we were looking for, so we're very happy.
Very Practical and unique Product for the Enterprise
Commentaires : It is an awesome concept. Its outside of box thinking solution for Enterprise world
There are 2 main categories for Data stores - Object based and Relational. Both have their Pros and Cons. This product is unique combination of both! You get object based data store and your RDBMS team can easily adopt to it as it support RDBMS interface on top of Cassandra data store. Concept of logical unit and IID finder are some of cool tools in this products
There is some learning curve for team members to think outside of RDBMS box! There are not that many tutorial earlier to learn it as self pace. You only had choice of having K2View trainer train the staff but I think now there are many free training videos are available.
Fabric Broadway is a great product with a lot of potential.
Logical unit and how it combines the advantages of NoSQL DB with a traditional RDBMS while improving the performance.
I would like to see an end to end performance dashboard for this product and visually look at metrics about each flow in the production environment
I strongly recommend K2view
We’ve been using K2View Fabric since 2017
K2View Fabric supports our business in all crm flows to connect the data between all the applications related.
The support we’ve received from the K2View team is fast and accurate .
it is very easy to implement our business policies , the development environment is easy to use. K2VIEW support is the best, the integration with other applications is easy
I really have nothing to add. whenever we need thier support we get it, our developers maintains the K2VIEW
Digital Transformation via K2view Fabric
Beyond the rich product capabilities, ease of learning and application was key to success. In a short time we taught employees from the company to work with the product.
The support we’ve received from the K2View team has been The most professional, fast and effective.
K2VIEW team Treat us as partners and accompany us step by step.
In conclusion, a winning combination of a quality product, easy to implement and exceptional service
We’ve been using K2View Fabric since 2019 . The product allowed us to embed a 360 customer image that consists of lots of end systems, in a very simple and fast Implementation that interfaced with SalesForce CRM . I’ve been impressed with the product’s functionality for the T2M and large of abilities of the product . Beyond the rich product capabilities, ease of learning and application was key to success. In a short time we taught employees from the company to work with the product. The support we’ve received from the K2View team has been The most professional, fast and effective. K2VIEW team Treat us as partners and accompany us step by step. In conclusion, a winning combination of a quality product, easy to implement and exceptional service
Ease of application and product learning