Sage CRM

Bonne expérience avec ce CRM dans sa version OnPrem

Commentaires : Dans l'entreprise où je travaillais à l'époque (Industrie) le CRM nous permettait de suivre les prospects/clients, leur contrats d'entretiens et les différentes interactions, et force est de constater que le CRM était très utilisé par les commerciaux car il était intuitif.

Avantages :

Rapidité de l'interface et son ergonomie. Il est très agréable à utiliser de mon point de vue

Inconvénients :

Certaines fonctionnalités sont peu intuitives et nécessite une formation (consulter des reliquats de facturation par exemple); la solution était OnPrem et nécessitait de se connecter à un serveur

Sage is an excellent resource for account management

Commentaires : I was easily able to keep track of our data base and bill customers I also. Liked being easily able to arrange a delivery based on the captured data

Avantages :

I liked the ease of updating accounts and billing clients.

Inconvénients :

I found the process complicated and not as user friendly as it could be to load a client account.

SAGE CRM - The honest reveiw

Commentaires : Good , it was pleasant and could work within a day of playing around with the setting and options

Avantages :

Easy to learn - the more you work with it , the easier it becomes. Save time and sales is all about time management

Inconvénients :

The resources intensiveness , entry level computers will not do good with the is program It needs a high speed intenet to not get frustrated with the slowness

The Truth about a System - the heart of the business needs to actually use

Avantages :

I'm sure its a dream for administators - who get to pull data easily (If the data is actually inputted is a different story)

Inconvénients :

I won't even discuss the look of the system (yet) This system is most effective for people who have nothing else to do but (write) about what they should do. Single entry lines are the first put off - each time you need to create a task under a client - it must be done as if its never been done before. You cannot add multiple tasks at one go! and can easily spend 2 minutes or more per task (weighing up my options here - i'd rather just get the work done) That in itself is the MOST counter productive frustration - i have ever had to deal with! Its not fully integrated with Outlook - unless its a calendar appointment - This is a major hindrance and duplication of work and really MUST be addressed Nothing can be set as recurring - nothing. ever, imagine having to input Status Meetings, Month End Debt Collections, Work Appraisal Reviews, other standard reporting 4 times a month x 12 months at an average of 2 minutes each = YUP! 96minutes of NOT making a sale - on 1 (one) recurring task Have the developers actually worked on this very unfriendly, incredibly unproductive Lotus-looking in Android Age system - or are they too 'intellectual' in finding methods to output our disgruntled input Built without user experience in mind!

Heplful for sales leads

Commentaires : I had a very good experience with sage crm I will recommend it

Avantages :

Sage crm is that the customer data is transmitted in real time.the application is easy to handle.reliable and accurate details and it has very good features.

Inconvénients :

sage crm works very well for me and I haven't found any complication with this application yet