Description de SyncSpider

Connectez vos outils d'e-commerce. Automatisez les ventes sur plusieurs canaux. Synchronisez votre inventaire en continu.

Qui utilise SyncSpider ?

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SyncSpider Logiciel - 1

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SyncSpider

4,8 (112)
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Avis sur SyncSpider

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,5
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
79%
4
19%
3
1%
1
1%
Thomas
Consultant en marketing (France)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Un logiciel indispensable pour gagner du temps

5,0 il y a 2 ans

Commentaires : En tant que consultant en marketing, SyncSpider m'aide à simplifier la vie de mes clients dès qu'il s'agit d'automatiser un certains nombre d'actions. Je trouve le logiciel particulièrement efficace pour réaliser des synchronisations de stock de manière centralisée et fiable. L'ajout régulier de nouvelles intégrations est appréciable, et on sent que l'équipe en charge du projet connaît son sujet. Je trouve la réalisation de scénarios d'automatisation (workflows) plutôt facile à construire, et les possibilités me semblent plus riches qu'avec d'autres solutions (type Zap**). Bref : je recommande fortement cette solution à toute entreprise (même de petite taille) qui se trouve confrontée à une problématique de synchronisation / automatisation. Les bénéfices à moyen terme sont réels !

Avantages :

Interface claire Equipe réactive Mises à jours régulières Fonctionne impeccablement

Inconvénients :

La langue française n'est pas proposée, ce qui peut poser problème à certains clients

Réponse de l'équipe de SyncSpider

il y a 2 ans

Waw Thomas!!! Thank you so much:) Appreciated Aleks

Mario
Mario
Director (Chili)
Utilisateur LinkedIn vérifié
Internet, 10 000+ employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Alternatives envisagées :

A long time needed, easy to use Brigde

5,0 il y a 2 ans

Commentaires : On appsumo they have a Lifetime deal! I love this kind of Lifetime deals, specially since managing multiple sales channels can be either crazy or a complete let down for clients when inventory has to be crosschecked. If your goal is to ace customer experience and accelerate the validation of a sale, then this tool is for you! Thanks for the tool!

Avantages :

I've been looking for a tool like this since forever! Specially to connect inventory accross Amazon and Woocommerce. It's also a pretty good tool for direct income since you start your own business charging your clients a fee for managing the syncronization between their sites and channels. The amount of integrations is amazing and customer support is also super fast and responsive.

Inconvénients :

Its easy to integrate, but it has so much connections that it can be overwhelming in a good way

Réponse de l'équipe de SyncSpider

il y a 2 ans

Hey Mario, and thanks:) Sometimes, I'm a bit overwhelmed as well with all capabilities SycnSpider brings:) Cheers, Aleks

Marcel
Marcel
Automated Graphicgeneration Expert (Allemagne)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Never worry about your data again. EUROPEAN ZAPIER ALTERNATIVE!

5,0 il y a 2 ans

Commentaires : Without a doubt, SyncSpider is one of those tools that you need to have in your toolbox, especially if you are into e-commerce, where automation is a key factor. I had been looking at Zapier and Integromat alternatives for a while now, but no matter how much I have tested, none of them convinced me, until SyncSpider appeared. In Conclusion: If automations is something you need and you don't have another tool in the bag already, that does the same thing, then it's worth getting it for this competetive pricing and their service is also located in Austria/EU! That's just awesome for all automating-jobs that have to be done in european countries!

Avantages :

- Quick and helpful answers through the help chat - Handles big volumes of data - They've increased the rate of integration (this seemed to be common among the complaints). - SyncSpider have webhooks and external API.

Inconvénients :

- Needs more integrations (which they're working on) - UI needs work (I think I saw somewhere that they're working on it). - Some integrations may require more technical grease - but they do have decent video tutorials and instructions you can follow and while I did not get to experience the support myself, other have reported that it was great.

Isabelle
Owner (Espagne)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Not ready for market

1,0 il y a 2 ans

Commentaires : Utterly frustrating.
The members of the support team are very generous with their time and patience, so this is not a reflection on the team and there is definitely an effort to give good prompt support. A good addtion when a task is going nowhere as in my case, would be the offer of support via teamviewer to go through the task together. This would be both instructive and save a lot of time with all the going backwards and forwards and hanging about.
But after 7 weeks using this product daily (bar one week when my computer died), my overriding belief is that this product doesn´t do what it claims, and is simply not ready for market, which is a great shame.
The videos are promotional and contain no information that show you how to create tasks, just lots of bla bla bla about all the wonderful things Synchspider can do.
I have a week to decide whether to refund or not.
Disappointed.
This is not the review I wanted to write.

Avantages :

It´s promise: lots of promises. No need for developers. Will save loads of time. Will save money. Autonomy. Easy to use. Great support.

Inconvénients :

After selling it as a software that dispenses of the need to rely on developers, within weeks of running into problems Synchspider´s solution was to offer to do the task required for 400€. Or to set up an API for 2000€. What was that about no need for developers, the main promise of the product? And there are already other omnichannel softwares out there doing the same job of linking up to marketplaces for a lot less. So, it took 2 weeks to link my website (prestashop) to Synchspider. In advance of buying, it was confirmed that Synchspider supports Prestashop. I have spent another 5 weeks trying to create a CSV from my backoffice, to then send this csv data to Amazon. Every day. All day. Lovely support team who can only work within the permiters of what has already been created. But am beginning to feel like a guinea pig. I expected some learning curve, but every day there is a new button that needs pressing to resolve this or that. There is a lack of overriding information to give an overview as to how the system works. There are choices that are left unexplained as you move through the task, so the user can´t interpret what is required without relying heavily on support. So lots of to-ing and fro-ing and still no result.

Réponse de l'équipe de SyncSpider

il y a 2 ans

Hey Isabelle, thank you for your feedback here. I'm sorry that SyncSpider was not good for you. I'll pick up constructive points from your feedback to even better improve our support. Wish you all the best, Aleks

Dan
Dan
Business Growth Integrator (Israël)
Utilisateur LinkedIn vérifié
Internet, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Perfect tool for automating your tasks

5,0 il y a 2 ans

Commentaires : SyncSpider is like a central hub that allows you to automate any e-commerce business processes by integrating data from multiple online services.
It allows you to synchronize data between any online store platform, your customer relationship management (CRM), your accounting package, and your shipping management software. From my experience that worth a lot to my clients and saves them time & money.
This means that you can automatically import all orders and shipments into a client's accounting package and update their CRM with new customer information.
I can now easily integrate all my tools and services into a very effective automation workflow. Already connected a few of my client's websites to sync data from Amazon, Shopify, WooCommerce, into Google Sheets. Then created a workflow that collects emails of new clients that made an order into their Mailchimp. Just started using SyncSpider and there are so many integration options that blow my mind. I highly recommend that service!

Avantages :

Perfect tool for automating tasks. I'll explain a bit about what it's all about for anyone that didn't use such tools yet. As a business owner, I am constantly looking for ways to increase productivity, cut costs and improve my bottom line. There is no better way to do this than to automate things.

Inconvénients :

I haven't stumbled yet at any issues yet.

Réponse de l'équipe de SyncSpider

il y a 2 ans

Hi Dan! We are simply amazed by your detailed review. It's always wonderful seeing our customers design amazing workflows with our tool. You inspire us to keep on expanding our abilities and ways to automate your day-to-day businesses. Thanks!