--- description: 800.com : qu'en pensent les utilisateurs ? Lisez les avis clients sur 800.com, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 800.com - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'enregistrement des appels](/directory/30533/call-recording/software) > [800.com](/software/208208/800-com) # 800.com Canonical: https://www.capterra.fr/software/208208/800-com Page : 1/15\ Suivant: [Page suivante](https://www.capterra.fr/software/208208/800-com?page=2) > Numéro gratuit qui vous permet de suivre et d'analyser les appels. > > Conclusion : 339 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise 800.com ? 800.com est idéal pour les auto-entrepreneurs et les petites entreprises comme pour les grandes entreprises et agences. L'éditeur propose des forfaits adaptés à tous les types d'entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 339 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: 800.com - **Pays**: Longboat Key, É.-U. ## Contexte commercial - **Prix à partir de**: 149,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - CRM - Enregistrement des appels - Enregistrements - Filtrage d'appels - Gestion des centres d'appel - Gestion des contacts - IVR - Identification de l'appelant - Messagerie vocale - Rapports et statistiques - Rapports sur les appels - Routage des appels - Suivi des appels - Suivi des appels - Suivi des conversions - Suivi des mots-clés - Transcription des appels ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels d'enregistrement des appels](https://www.capterra.fr/directory/30533/call-recording/software) ## Catégories connexes - [Logiciels d'enregistrement des appels](https://www.capterra.fr/directory/30533/call-recording/software) - [Logiciels de gestion des appels téléphoniques](https://www.capterra.fr/directory/30901/call-tracking/software) - [Logiciels de VoIP](https://www.capterra.fr/directory/30940/voip/software) - [Solutions de téléphonie professionnelle](https://www.capterra.fr/directory/31101/business-phone-systems/software) ## Logiciels similaires 1. [Ringover](https://www.capterra.fr/software/169627/ringover) — 4.7/5 (876 reviews) 2. [Nextiva](https://www.capterra.fr/software/175788/nextiva) — 4.6/5 (918 reviews) 3. [RingEX](https://www.capterra.fr/software/132178/ringcentral-mvp) — 4.2/5 (1204 reviews) 4. [3CX](https://www.capterra.fr/software/158704/3cx) — 4.4/5 (466 reviews) 5. [Zoom Phone](https://www.capterra.fr/software/208535/zoom-phone) — 4.5/5 (244 reviews) ## Avis ### "What I like best about 800.com?" — 5.0/5 > **Lamone** | *23 mai 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: I really really like 800.com. They are pretty Cool and fasinating actually. They are very understandable people that really care about their clients and their businesses. If difficult times arrive they are there for you and work with you. I've had more than one of those moments. Their pricing is very fair, and the quality of their products is amazing. I will always remember how they really aided me and helped mme succeed with my business. > > **Inconvénients**: 800.com can really be busy sometimes depending on when you call because their so popular. Sometimes you have to wait for someone to call you back, which they do pomptly. > > I still get my messages and texts from my clients and that's very important to me; Even when I can't answer calls; Which I can't right now just because I am too busy at the moment. I always get the messages in real time and they even have AI Agents that can take your calls for you and just do a whole bunch more stuff as well which is very helpfull; Taking the messaging service into the outer limits. ----- ### "Great service and Value" — 5.0/5 > **Riley** | *19 mai 2026* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: How easy it is to use, how great the support is. We even left and came back after realizing other companies as useful. Great value for what you get. > > **Inconvénients**: There is a light lag with call transferring to other numbers but that has been the only issue we really have found. > > We loved it so much that we got sold on a new company and we even left and came back after realizing other companies as useful ----- ### "Overall, it’s good" — 3.0/5 > **Ladonna** | *23 avril 2026* | Services aux consommateurs | Taux de recommandation : 3.0/10 > > **Avantages**: I like how 800.com has the app to utilize it makes things easier to get to, but I would like it to also have the same features as the website > > **Inconvénients**: The app does not have the same features as the website and it seems that I do not get calls. Sometimes they drop or do not go through. I want to be able to have Khols come through to my phone from the app so I can see the numbers instead of having to forward my number > > Overall, it’s a good app to use just a bit of adjusting. I had 100.com for over a year now I love how I can have all of my communication needs handled in one spot as far as having my phone and fax and that I can adjust with automated system systems and text messaging. ----- ### "Reliable and easy-to-use call management platform" — 4.0/5 > **Gabby** | *11 avril 2026* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently. > > **Inconvénients**: Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary. > > Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system. ----- ### "Efficient and Professional Communication Tool for Business Owners”" — 5.0/5 > **Hilda** | *15 mai 2026* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most about 1.800.com for my business number was how easy it made it to set up a professional phone presence quickly. It allowed me to get a dedicated business number without complicated installation or equipment, which helped me separate personal and business communication right away. The call forwarding features were especially useful because I could stay connected with customers from anywhere, even when I wasn’t in the office. It also helped my business appear more credible and established, which is important when building trust with clients. Overall, it made communication simpler, more organized, and more professional. > > **Inconvénients**: What I liked least about 1.800.com was that it took a little time at first to explore all the features and fully understand the setup options. Once I got familiar with it, everything became much easier to use. Some advanced settings could be a bit more straightforward, but they didn’t take away from the overall experience. Even with that small learning period, the platform still provided a reliable and professional business number solution that worked well for my needs and helped improve how I manage customer communication. > > Overall, my experience with 1.800.com has been very positive. It provided a simple and efficient way to set up a professional business phone number without needing complicated equipment or a long setup process. The platform helped me separate business and personal calls, which improved organization and communication with customers. I also appreciated the call forwarding features, which allowed me to stay connected even when I was away from the office. While there was a short learning period at the beginning, the system became easy to use over time. Overall, it has been a reliable and helpful tool for my business. ----- Page : 1/15\ Suivant: [Page suivante](https://www.capterra.fr/software/208208/800-com?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/208208/800-com) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées