---
description: 800.com : qu'en pensent les utilisateurs ? Lisez les avis clients sur 800.com, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 800.com - Avis, notes, prix et abonnements - Capterra France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'enregistrement des appels](/directory/30533/call-recording/software) > [800.com](/software/208208/800-com)

# 800.com

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> Numéro gratuit qui vous permet de suivre et d'analyser les appels.
> 
> Conclusion : 322 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise 800.com ?

800.com est idéal pour les auto-entrepreneurs et les petites entreprises comme pour les grandes entreprises et agences. L'éditeur propose des forfaits adaptés à tous les types d'entreprises.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 322 Avis |
| Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: 800.com
- **Pays**: Longboat Key, É.-U.

## Contexte commercial

- **Prix à partir de**: 149,00 $US
- **Type de licence**:  (pendant l'essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Enregistrement des appels
- Enregistrements
- Filtrage d'appels
- Gestion des centres d'appel
- Gestion des contacts
- IVR
- Identification de l'appelant
- Messagerie vocale
- Rapports et statistiques
- Rapports sur les appels
- Routage des appels
- Suivi des appels
- Suivi des appels
- Suivi des conversions
- Suivi des mots-clés
- Transcription des appels

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique

## Category

- [Logiciels d'enregistrement des appels](https://www.capterra.fr/directory/30533/call-recording/software)

## Catégories connexes

- [Logiciels d'enregistrement des appels](https://www.capterra.fr/directory/30533/call-recording/software)
- [Logiciels de gestion des appels téléphoniques](https://www.capterra.fr/directory/30901/call-tracking/software)
- [Logiciels de VoIP](https://www.capterra.fr/directory/30940/voip/software)
- [Solutions de téléphonie professionnelle](https://www.capterra.fr/directory/31101/business-phone-systems/software)

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4. [3CX](https://www.capterra.fr/software/158704/3cx) — 4.4/5 (465 reviews)
5. [Zoom Phone](https://www.capterra.fr/software/208535/zoom-phone) — 4.5/5 (244 reviews)

## Avis

### "800.com Tracks\!" — 5.0/5

> **Manny** | *8 avril 2026* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: The pricing is extremely reasonable and affordable. The ease of use is also a breeze. Form the set u to 800.cm's continued use and maintenance make is fast and affordable to track campaigns.
> 
> **Inconvénients**: Nothing. 800.com provided exactly what we needed and at the moment could not think of a feature or integration I wold recommend, it's all in there.
> 
> We were looking for a vanity number that would allow us to track our advertising campaigns—specifically, to connect website traffic to inbound phone calls—so we could measure engagement, attribute revenue to those calls, and clearly demonstrate return on advertising investment.

-----

### "Reliable and easy-to-use call management platform" — 4.0/5

> **Gabby** | *11 avril 2026* | Vente au détail | Taux de recommandation : 8.0/10
> 
> **Avantages**: 800.com is very easy to set up and use, even without a technical background. The call management features are straightforward and reliable, and having everything in one place (calls, texts, and tracking) saves a lot of time. The interface is clean, and it’s been helpful for managing business communications efficiently.
> 
> **Inconvénients**: Some features feel a bit limited, especially when it comes to more advanced customization or reporting. The pricing can also add up depending on usage, and customer support response times can vary.
> 
> Overall, 800.com has been a solid tool for managing business calls and communication. It’s user-friendly, dependable, and does exactly what we need for day-to-day operations. While there’s room for improvement in advanced features and support speed, it’s still a great option for businesses looking for a simple and effective phone system.

-----

### "I would not recommend for Small Buisness or Technology Challenged People." — 2.0/5

> **Cynthia** | *29 juin 2025* | Art/artisanat | Taux de recommandation : 1.0/10
> 
> **Avantages**: I really like the ability to create a custom 800 number.  The pricing and services are not bad. Many Options.
> 
> **Inconvénients**: The platform and verification to get the system up and running is excessive and very labor intensive
> 
> I have not had a great overall experience with the system.  Many hours trying to learn the basics. It is too technical for my liking.  I just would prefer a simple user friendly system over all the extra features.

-----

### "Review of 800. om" — 4.0/5

> **Dan** | *19 janvier 2026* | Assurance | Taux de recommandation : 8.0/10
> 
> **Avantages**: The platform is simple to understand and use, and offers the necessary features I'm looking for in a toll free number system.
> 
> **Inconvénients**: There are some limitations in the recorded answer functionality...it does work, but I'd like to have some additional flexibility.
> 
> So far it has been good.  I have used 800.com with two different companies and I'd likely choose it again.

-----

### "Very Pleased with 800.com" — 5.0/5

> **Todd** | *13 avril 2026* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: 800.com covered all the features we were looking for and had the best price. We compared this to a few other services that landed on 800.com and happy we did.
> 
> **Inconvénients**: As of now there aren't any cons. We are very happy with the service and don't anticipate any cons from what we can see.
> 
> Fantastic. The whole process was very easy to set up. The sales staff and the tech support were all fantastic.

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## Liens

- [Afficher sur Capterra](https://www.capterra.fr/software/208208/800-com)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/208208/800-com/> |
| en-AE | <https://www.capterra.ae/software/208208/800-com> |
| en-AU | <https://www.capterra.com.au/software/208208/800-com> |
| en-CA | <https://www.capterra.ca/software/208208/800-com> |
| en-GB | <https://www.capterra.co.uk/software/208208/800-com> |
| en-IE | <https://www.capterra.ie/software/208208/800-com> |
| en-IL | <https://www.capterra.co.il/software/208208/800-com> |
| en-IN | <https://www.capterra.in/software/208208/800-com> |
| en-NZ | <https://www.capterra.co.nz/software/208208/800-com> |
| en-SG | <https://www.capterra.com.sg/software/208208/800-com> |
| en-ZA | <https://www.capterra.co.za/software/208208/800-com> |
| fr | <https://www.capterra.fr/software/208208/800-com> |
| fr-BE | <https://fr.capterra.be/software/208208/800-com> |
| fr-CA | <https://fr.capterra.ca/software/208208/800-com> |
| fr-LU | <https://www.capterra.lu/software/208208/800-com> |

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