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Description de Hopin

Hopin est une plateforme tout-en-un d'événement en ligne et en direct qui permet aux organisateurs de créer, d'animer et de gérer des événements en direct pour un maximum de 100 000 participants. Le lieu événementiel web virtuel de Hopin connecte les communautés distribuées, entreprises et groupes d'amis à des fonctionnalités de réseautage, de chat et de vidéo en direct. Les participants peuvent apprendre, interagir et communiquer avec des personnes situées n'importe où dans le monde.

Qui utilise Hopin ?

Hopin convient aux webinaires, conférences, salons professionnels, sommets, forums, ateliers et événements hybrides. La solution aide les organisateurs à créer, héberger et gérer des événements virtuels engageants pour un maximum de 100 000 participants.

Hopin Logiciel - 1
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Hopin

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,5
Service client
4,4
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
57%
4
38%
3
4%
2
1%
1
1%
Julie
Vice President - Events
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Excellent value and great user experience for your guests!

4,0 il y a 3 ans
Sous-titres en français disponibles pour la vidéo
Carly
Carly
Lead Consultant (R.-U.)
Utilisateur LinkedIn vérifié
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

One off event - easy to use and affordable

5,0 il y a 3 ans

Commentaires : We really enjoyed using it, really easy to explain to others and it helped us host an event for the first time virtually that we were unsure about. Took some of the fear out of going virtual for the first time.

Avantages :

The way the video staging was set up with back stage areas where we could tee up guests etc. We liked that it didn't take much to explain to speakers how to use it.

Inconvénients :

Was hard to test the back of house functionality with only one computer / log in but easy to check with multi-users.

Bill
Managing Partner (É.-U.)
Événementiel, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Lots of virtual event options out there but we chose Hopin

5,0 il y a 4 ans

Commentaires : Our event development agency works with clients who need to replace in-person programs with online events, often quickly. The Hopin team has helped us figure out the work flow and the platform lends itself to setting up a demo and then the actual event very quickly. Attendees and exhibitors alike can figure out how to navigate in a couple of minutes - and that's the key to a successful event.

Avantages :

Hopin is very intuitive and when trying to convert a live in-person event to a live online event this is the platform that most matches functionality and hitting the objectives sponsors and exhibitors seek. Their development team is quite responsive to suggestions for further improvements...wouldn't even know whom to call at some of the competing platforms.

Inconvénients :

Pricing is creeping up with the various updates and as Hopin grows; company has experienced some growing pains in their first year but is catching up quickly.

Scarlett
Content & Events (R.-U.)
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A nice looking product that disappointed behind the scenes

1,0 il y a 3 ans

Commentaires : Based on all the above we'd be extremely unlikely to recommend Hopin. It was a smooth experience for attendees who did manage to join us on the day, but behind the scenes the platform failed to deliver on many levels. At [SENSITIVE CONTENT], the Growth plan is not cost-effective, especially considering the product is not yet fully developed.

Avantages :

The Hopin platform is nice to look at and provided attendees with a good visual experience on the day. I can't fault its stage and session features (once you've worked out how to set them up correctly).

Inconvénients :

Unfortunately, we did not have a great experience using Hopin for our event last week. The problems were predominantly due to platform feature limitations and promised vs actual functionality. We signed up to the (not inexpensive) Growth plan for our event but found that many of the features we needed were only accessible to business customers and there was no sum we could pay on a monthly basis in order to access them. The first 'missing' features we identified were magic links for speakers and two-way sync for registrations with HubSpot. Many more issues then arose. The ticket registration system essentially amounts to a 3-step authentication system that led many attendees (100 in total) to drop off mid-way through sign-up. Attempting to integrate Hopin and HubSpot was almost futile. We could not set up webhooks to automate the registration process, nor could we set up a two-way sync for registrations. This meant asking attendees to sign up twice. Hopin advertised UTM links that would enable us to track the source of sign-ups. In reality, this feature was not ready and we have no idea where our attendees found the event sign-up page. The customer support team were slow in responding, and the first agent could rarely help at all and seemed to simply be a triage stage. Finally, the reporting available with the Growth plan is very basic – the main thing we expected but did not get being data on which attendees joined which sessions throughout the event.

Kalah
CEO (É.-U.)
Production audiovisuelle, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Still improving for agencies

5,0 il y a 4 ans

Commentaires : Hopin is a tremendous platform that really cares about feedback and wants to win in this virtual space.

Avantages :

You can pick up using the software today and have an entire event built out by tomorrow. The speed networking is a fan favorite and the expo is a great value for sponsorships.

Inconvénients :

After using the platform for 9 months, and creating 50 events for clients and our own events, as super users, we need the platform to improve specifically for agencies in the following ways: 1. Billing by event not organizationally 2. Stripe attached at the Event level not the organization level 3. Public API for custom integrations

Heejin
program associate (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good for live events, but still has some bugs

4,0 il y a 8 mois

Avantages :

I researched a few different virtual event platforms (Whova, BlueJeans) before recommending that our organization move forward with Hopin. It had all the critical features for a virtual event (video conferencing, downloadable analytics, registration, and options for "networking" and "main stage" events). It also had a clean cut design that was intuitive and easy to use - which was critical to us because we knew that promoting an event that would require users to create an account for a new software would be a potential barrier. It was easy and intuitive for attendees/viewers to use. As a small nonprofit organization, we were also able to use the platform for a relatively affordable price.

Inconvénients :

At the time I used Hopin, there were no options to live stream the video conferencing to Facebook or Youtube. There were also no options for captions. Hopin uses its own video conferencing software, but I think it would be better if it integrated Zoom instead as Zoom has live stream and captioning features. Furthermore, we did many rehearsals with speakers before our live event, but on the day of the event, the video conferencing audio did not work for 1 speaker. To this day, I'm not sure what the issue was. I think it was difficult for speakers to get acclimated to Hopin's video conferencing (another reason I think it would have been better to choose a platform that integrates Zoom, which (most) everyone knows how to use).