--- description: Syncro : qu'en pensent les utilisateurs ? Lisez les avis clients sur Syncro, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Syncro - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/30676/itsm/software) > [Syncro](/software/207618/syncro) # Syncro Canonical: https://www.capterra.fr/software/207618/syncro Page : 1/7\ Suivant: [Page suivante](https://www.capterra.fr/software/207618/syncro?page=2) > Démarrez, gérez et développez votre activité de MSP avec une plateforme tout-en-un de RMM, PSA et d'accès à distance, le tout pour un prix unique (par de frais par appareil). > > Conclusion : 149 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Syncro ? Conçue spécifiquement pour le modèle commercial MSP. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 149 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Servably - **Entreprise fondée en**: 2010 ## Contexte commercial - **Prix à partir de**: 129,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Alertes en temps réel - Automatisation des processus métiers - CRM - Configuration des workflows - Contrôles/Permissions d'accès - Facturation - Gestion de la configuration - Gestion de projets - Gestion de remédiation - Gestion des accords de service - Gestion des billets - Gestion des changements - Gestion des contrats/licences - Gestion des correctifs - Gestion des documents - Gestion des flux de travail - Gestion des problèmes - Gestion des problèmes - Gestion des ressources - Gestion des ressources informatiques - Gestion des stocks - Gestion des stratégies - Gestion des tickets de support - Gestion des tâches - Gestion du déploiement - Monitoring réseau - Planification - Pour logiciels d'infogérance - Rapports et analyses - Real-Time Monitoring - Sauvegarde et récupération - Suivi des serveurs - Suivi du temps et des dépenses - Surveillance et gestion à distance - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (30 au total) - Bitdefender GravityZone - CloudRadial - Descartes ShipRush - Domotz - Dropbox - Emsisoft Anti-Malware - Huntress - IT Glue - ITMC Lifecycle - MSP360 Backup - Mailchimp - Microsoft Teams - Mission Control - Narmada - Office 365 Document Management ... et 15 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Outils ITSM](https://www.capterra.fr/directory/30676/itsm/software) ## Catégories connexes - [Outils ITSM](https://www.capterra.fr/directory/30676/itsm/software) - [Logiciels de PSA (Professional Services Automation)](https://www.capterra.fr/directory/16/professional-services-automation/software) - [Logiciels d'infogérance](https://www.capterra.fr/directory/30921/msp/software) - [Logiciels RMM (Remote Monitoring and Management)](https://www.capterra.fr/directory/31715/remote-monitoring-and-management-software/software) - [Logiciels de workflow](https://www.capterra.fr/directory/30091/workflow-management/software) ## Logiciels similaires 1. [Atera](https://www.capterra.fr/software/144309/atera) — 4.5/5 (453 reviews) 2. [NinjaOne](https://www.capterra.fr/software/165889/ninjaone) — 4.7/5 (296 reviews) 3. [N-central](https://www.capterra.fr/software/13803/n-central) — 4.2/5 (253 reviews) 4. [Cove Data Protection](https://www.capterra.fr/software/163343/backup-and-recovery) — 4.6/5 (375 reviews) 5. [N-sight RMM](https://www.capterra.fr/software/163344/n-sight) — 4.3/5 (201 reviews) ## Avis ### "Top Ticketing and Assest Remote Management" — 5.0/5 > **Ronen** | *6 décembre 2025* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: I recently started using SyncroMSP and have been very impressed with its functionality and ease of use. One of the features I like most about the software is that it combines both a robust ticketing system and comprehensive asset management. The seamless integration between these two features really streamlines our workflow. Being able to track assets directly from tickets saves a lot of time and reduces confusion for our team. It makes organizing client issues and managing their devices much more efficient. Overall, SyncroMSP provides an excellent all-in-one solution for IT service management. > > **Inconvénients**: The overall user interface could potentially benefit from a redesign. While Windows patching may not always be effective, it is unclear whether this is a genuine issue with Syncro or Microsoft. > > The software possesses the capability to generate a ticket from an incoming email or text message. Through the implementation of script automation, it can autonomously resolve the issue and subsequently close the ticket, eliminating the need for any manual intervention by the technical team. This feature is particularly beneficial for a one-person IT department, as it significantly enhances efficiency and productivity. ----- ### "Steady Innovation and Ideal Pricing Make Syncro Shine" — 4.0/5 > **Joshua** | *19 décembre 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: I like that Syncro is a solid RMM with a pricing model that charges per technician rather than per endpoint, which is ideal for smaller operations like ours. It's also great to see that Syncro is in steady development with new features coming out regularly, making it clear that the product is continuously improving and growing. The initial setup was very easy, and they provided great onboarding support. > > **Inconvénients**: The interface is sometimes unintuitive, and some areas do not seem as feature-rich or streamlined. Navigating features like reports, scripts, policies, automation, and alerts can be unclear, especially if you're not using them regularly. The scheduling and monitoring of some endpoint scripts and alerts could be much simpler. > > Very positive. Support is helpful and responsive. Product is solid and predictable. I use Syncro for endpoint monitoring and management, allowing us to manage large numbers of endpoints in a central, automated way. It's a solid RMM, priced per technician rather than per endpoint, making it ideal for operations like ours. Syncro is also in steady development, with new features coming out regularly. Additionally, I use Syncro to deploy tools through scripting. ----- ### "Syncro offers incredible value for a smaller MSP" — 4.0/5 > **Alan** | *17 juin 2026* | Informatique et sécurité réseau | Taux de recommandation : 8.0/10 > > **Avantages**: Simplicity, quick learning curve, flexible scripting, and an all-in-one tool that I am slowly replacing 3rd-party tools with Syncro's built-in functionality. Very open about their upcoming features via roadmaps and webinars. > > **Inconvénients**: It's a 90% solution. Sometimes, training is not updated as features are added. Frequent backend performance issues (although they solve them quickly) > > Onboarding was very smooth, with clear, focused getting-started training. The product is constantly evolving and offers incredible value for a smaller MSP. ----- ### "Not the worst thing..." — 3.0/5 > **Ben** | *10 novembre 2025* | Services et technologies de l'information | Taux de recommandation : 4.0/10 > > **Avantages**: Manages organizing clients and policies well. Ability to deploy scripts through the web interface. Provides good remote access and monitoring functions and integrates with several security products. Reasonable pricing. > > **Inconvénients**: Clunky ticketing system. No transparency of any development that may or may not be happening. No idea if anyone's reported problems are getting addressed. Mobile app is little more than a dedicated web browser loading the site. > > Nothing overly memorable about our time with Syncro. We've moved on to a better platform with better communication from the development team and an improved ticketing system. ----- ### "Great all-in-one tool for MSP's" — 5.0/5 > **Mack** | *21 avril 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Syncro is a great all-in-one tool for MSP's. It supports billing, RMM control, scripting, policies, reporting. The learning curve is small and everything is intuitive. There are KB's for everything. There is a lot to configure if you want to take advantage of all the offerings available to you, which will take time because there's so much under the hood. Another great thing are all the webinar \& partner calls. The Syncro community forum is very active and full of people who want to help. > > **Inconvénients**: Main con is the interface is not the best compared to other solutions. CSS has lots of padding which limits you to how much data you can see on the screen. Lots of these things can be remediated by customizing the CSS away from the default. Other minor issues all related to interface not being the best. Again, all of this can be fixed if you decide to customize the CSS. > > We've been using Syncro for several years after migrating from a weaker competitor. Overall, the offering is very strong. It does everything you need and even helped us replace other solutions. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.fr/software/207618/syncro?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/207618/syncro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées