---
description: Syncro : qu'en pensent les utilisateurs ? Lisez les avis clients sur Syncro, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Syncro - Avis, notes, prix et abonnements - Capterra France 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM](/directory/30676/itsm/software) > [Syncro](/software/207618/syncro)

# Syncro

Canonical: https://www.capterra.fr/software/207618/syncro

Page : 1/7\
Suivant: [Page suivante](https://www.capterra.fr/software/207618/syncro?page=2)

> Démarrez, gérez et développez votre activité de MSP avec une plateforme tout-en-un de RMM, PSA et d'accès à distance, le tout pour un prix unique (par de frais par appareil).
> 
> Conclusion : 148 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Syncro ?

Conçue spécifiquement pour le modèle commercial MSP.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 148 Avis |
| Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Servably
- **Entreprise fondée en**: 2010

## Contexte commercial

- **Prix à partir de**: 129,00 $US
- **Type de licence**:  (pendant l'essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès et contrôle à distance
- Alertes en temps réel
- Automatisation des processus métiers
- CRM
- Configuration des workflows
- Contrôles/Permissions d'accès
- Facturation
- Gestion de la configuration
- Gestion de projets
- Gestion de remédiation
- Gestion des accords de service
- Gestion des billets
- Gestion des changements
- Gestion des contrats/licences
- Gestion des correctifs
- Gestion des documents
- Gestion des flux de travail
- Gestion des problèmes
- Gestion des problèmes
- Gestion des ressources
- Gestion des ressources informatiques
- Gestion des stocks
- Gestion des stratégies
- Gestion des tickets de support
- Gestion des tâches
- Gestion du déploiement
- Monitoring réseau
- Planification
- Pour logiciels d'infogérance
- Rapports et analyses
- Real-Time Monitoring
- Sauvegarde et récupération
- Suivi des serveurs
- Suivi du temps et des dépenses
- Surveillance et gestion à distance
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (30 au total)

- Bitdefender GravityZone
- CloudRadial
- Descartes ShipRush
- Domotz
- Dropbox Business
- Emsisoft Anti-Malware
- Huntress
- IT Glue
- ITMC Lifecycle
- MSP360 Backup
- Mailchimp
- Microsoft Teams
- Mission Control
- Narmada
- Office 365 Document Management

... et 15 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Outils ITSM](https://www.capterra.fr/directory/30676/itsm/software)

## Catégories connexes

- [Outils ITSM](https://www.capterra.fr/directory/30676/itsm/software)
- [Logiciels de PSA (Professional Services Automation)](https://www.capterra.fr/directory/16/professional-services-automation/software)
- [Logiciels d'infogérance](https://www.capterra.fr/directory/30921/msp/software)
- [Logiciels RMM (Remote Monitoring and Management)](https://www.capterra.fr/directory/31715/remote-monitoring-and-management-software/software)
- [Logiciels de workflow](https://www.capterra.fr/directory/30091/workflow-management/software)

##  Logiciels similaires

1. [Atera](https://www.capterra.fr/software/144309/atera) — 4.5/5 (448 reviews)
2. [N-central](https://www.capterra.fr/software/13803/n-central) — 4.2/5 (253 reviews)
3. [Cove Data Protection](https://www.capterra.fr/software/163343/backup-and-recovery) — 4.6/5 (372 reviews)
4. [N-sight RMM](https://www.capterra.fr/software/163344/n-sight) — 4.3/5 (197 reviews)
5. [SuperOps](https://www.capterra.fr/software/1017782/superopsai) — 4.6/5 (65 reviews)

## Avis

### "Top Ticketing and Assest Remote Management" — 5.0/5

> **Ronen** | *6 décembre 2025* | Gestion de l'enseignement | Taux de recommandation : 9.0/10
> 
> **Avantages**: I recently started using SyncroMSP and have been very impressed with its functionality and ease of use. One of the features I like most about the software is that it combines both a robust ticketing system and comprehensive asset management. The seamless integration between these two features really streamlines our workflow.

Being able to track assets directly from tickets saves a lot of time and reduces confusion for our team. It makes organizing client issues and managing their devices much more efficient. Overall, SyncroMSP provides an excellent all-in-one solution for IT service management.
> 
> **Inconvénients**: The overall user interface could potentially benefit from a redesign. While Windows patching may not always be effective, it is unclear whether this is a genuine issue with Syncro or Microsoft.
> 
> The software possesses the capability to generate a ticket from an incoming email or text message. Through the implementation of script automation, it can autonomously resolve the issue and subsequently close the ticket, eliminating the need for any manual intervention by the technical team. This feature is particularly beneficial for a one-person IT department, as it significantly enhances efficiency and productivity.

-----

### "Everything you need, none of what you don't." — 4.0/5

> **Jacob** | *18 décembre 2025* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10
> 
> **Avantages**: The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off the bat. The integrations are quite useful, and the remote access tool is now quite robust. The PSA gives you exactly what you need and none of what you don't. The support is responsive and knowledgeable.

The monitoring and management on offer is responsive and easy to customize to your liking as an administrator. 

The solution is above all straightforward and easy to use. And it's secure, too -- MFA enforcement options can make it so that you could enforce a timeout and re-authentication of a technician within five minutes, even, which is rather more granular than most admins would need.
> 
> **Inconvénients**: The backgrounding tools only allow you to download files off of the hard drive that are of 100MB or less in size. In today's world that narrows things down quite a bit.
> 
> The overall experience has been positive. The learning curve was minimal, the downtime nonexistent, and it's only improved since we've been with them.

-----

### "Great all-in-one tool for MSP's" — 5.0/5

> **Mack** | *21 avril 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: Syncro is a great all-in-one tool for MSP's. It supports billing, RMM control, scripting, policies, reporting. The learning curve is small and everything is intuitive. There are KB's for everything. There is a lot to configure if you want to take advantage of all the offerings available to you, which will take time because there's so much under the hood.
Another great thing are all the webinar \& partner calls. The Syncro community forum is very active and full of people who want to help.
> 
> **Inconvénients**: Main con is the interface is not the best compared to other solutions. CSS has lots of padding which limits you to how much data you can see on the screen. Lots of these things can be remediated by customizing the CSS away from the default. Other minor issues all related to interface not being the best. Again, all of this can be fixed if you decide to customize the CSS.
> 
> We've been using Syncro for several years after migrating from a weaker competitor. Overall, the offering is very strong. It does everything you need and even helped us replace other solutions.

-----

### "Not the worst thing..." — 3.0/5

> **Ben** | *10 novembre 2025* | Services et technologies de l'information | Taux de recommandation : 4.0/10
> 
> **Avantages**: Manages organizing clients and policies well. Ability to deploy scripts through the web interface. Provides good remote access and monitoring functions and integrates with several security products. Reasonable pricing.
> 
> **Inconvénients**: Clunky ticketing system. No transparency of any development that may or may not be happening. No idea if anyone's reported problems are getting addressed. Mobile app is little more than a dedicated web browser loading the site.
> 
> Nothing overly memorable about our time with Syncro. We've moved on to a better platform with better communication from the development team and an improved ticketing system.

-----

### "A Complete MSP Toolkit That Streamlines Every Part of Our Workflow" — 5.0/5

> **Shawn** | *10 février 2026* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: Syncro gives us a unified platform where automation, ticketing, billing, and RMM all work together cleanly. We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our fleet. The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without friction. The built-in metrics dashboard gives us an instant view of customer health, ticket flow, and key performance data. It has become our operational command center.
> 
> **Inconvénients**: There are a few areas that could benefit from deeper customization, especially around dashboard widgets and granular reporting formats. Nothing critical—just room to grow as our needs scale.
> 
> Our experience with Syncro has been excellent. We use it daily to automate maintenance tasks, manage tickets, coordinate AV and RMM tooling, and handle product orders, billing, and invoicing. It simplifies internal workflow while staying flexible enough to integrate with other systems we use in our MSP stack. The learning curve is very manageable, support is responsive, and the platform continues to improve. Syncro has become a central part of our operations and delivers strong value for the money.

-----

Page : 1/7\
Suivant: [Page suivante](https://www.capterra.fr/software/207618/syncro?page=2)

## Liens

- [Afficher sur Capterra](https://www.capterra.fr/software/207618/syncro)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/207618/Syncro/> |
| en-AE | <https://www.capterra.ae/software/207618/syncro> |
| en-AU | <https://www.capterra.com.au/software/207618/syncro> |
| en-CA | <https://www.capterra.ca/software/207618/syncro> |
| en-GB | <https://www.capterra.co.uk/software/207618/syncro> |
| en-IE | <https://www.capterra.ie/software/207618/syncro> |
| en-IL | <https://www.capterra.co.il/software/207618/syncro> |
| en-IN | <https://www.capterra.in/software/207618/syncro> |
| en-NZ | <https://www.capterra.co.nz/software/207618/syncro> |
| en-SG | <https://www.capterra.com.sg/software/207618/syncro> |
| en-ZA | <https://www.capterra.co.za/software/207618/syncro> |
| fr | <https://www.capterra.fr/software/207618/syncro> |
| fr-BE | <https://fr.capterra.be/software/207618/syncro> |
| fr-CA | <https://fr.capterra.ca/software/207618/syncro> |
| fr-LU | <https://www.capterra.lu/software/207618/syncro> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Capterra France aide des millions d'utilisateurs à trouver le bon outil logiciel. Découvrez les avis, les notes, les infographies et les listes exhaustives de logiciels métiers.","email":"info@capterra.fr","url":"https://www.capterra.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.fr/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCDnHhVx7ZIZwcLQ3Enxji6A"]},{"name":"Syncro","description":"Démarrez, gérez et développez votre activité de MSP (Managed Services Provider) avec une plateforme tout-en-un de RMM (Remote Monitoring and Management), PSA (Professional Services Automation) et d'accès à distance. Gagnez du temps en gérant les besoins de vos clients et réduisez les frais généraux opérationnels afin de vous concentrer sur la conclusion de nouvelles transactions et la fourniture de solutions de premier plan.\n\nAvec Syncro, vous bénéficiez d'un nombre illimité d'agents PC et Mac (pas de frais par appareil), de la gestion des contrats avec intégration de la facturation, de l'héritage des anciennes politiques, de l'accès à distance intégré et des intégrations avec des partenaires de premier plan pour créer une solution tout-en-un pour vos clients.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0091fb7f-fd11-499f-84b6-74c7f7c91357.png","url":"https://www.capterra.fr/software/207618/syncro","@type":"SoftwareApplication","@id":"https://www.capterra.fr/software/207618/syncro#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.fr/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":148,"ratingValue":4.6},"offers":{"price":"129","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"FAQPage","@id":"https://www.capterra.fr/software/207618/syncro#faqs","mainEntity":[{"name":"Qui utilise Syncro ?","@type":"Question","acceptedAnswer":{"text":"Conçue spécifiquement pour le modèle commercial MSP.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Outils ITSM","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"Syncro","position":3,"item":"/software/207618/syncro","@type":"ListItem"}],"@id":"https://www.capterra.fr/software/207618/syncro#breadcrumblist"}]}
</script>