18 ans à aider les entreprises françaises
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Description de Prophet CRM

Avidian transforme Microsoft Outlook en une solution de CRM que les équipes commerciales et de gestion utilisent réellement.

Les saisies de données redondantes, les délais de commercialisation et les faibles taux d'adoption par les utilisateurs sont autant de facteurs qui mènent un CRM à l'échec. Pourquoi ne pas associer un CRM à un programme aussi utilisé et répandu que Microsoft Outlook ? Avidian permet aux entreprises de rester concentrées et de contrôler leur saisie de données tout en collectant les informations nécessaires pour gérer leurs clients et développer leur activité.

Qui utilise Prophet CRM ?

Des petites entreprises ayant besoin de deux licences utilisateurs ou plus aux entreprises de taille moyenne comptant plus de 100 utilisateurs.

Prophet CRM ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Prophet CRM

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VS.
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87
195
4,4 (4 311)
4,3 (4 311)
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Prophet CRM

Note moyenne

Note globale
4,1
Facilité d'utilisation
3,9
Service client
4,4
Fonctionnalités
3,9
Rapport qualité-prix
4,2

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
25%
4
57%
3
11%
2
3%
1
4%
Rita
Rita
ASSITANTE (Côte d’Ivoire)
Utilisateur LinkedIn vérifié
Ressources humaines, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Prophet CRM outils de gestion sur le cloud permet de personnaliser les donnees

4,0 l’année dernière

Commentaires : je l'utilise avec le cloud

Avantages :

Prophet CRM outils de gestion sur le cloud permet de personnaliser les donnees

Inconvénients :

le logiciel Prophet CRM n'est pas trop en crm

Bill
Bill
Sun Title
Utilisateur LinkedIn vérifié
Immobilier, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Very User Friendly

4,0 il y a 9 ans

Commentaires : Prophet is one of the more user friendly CRMs I have ever dealt with. Customizable and easily accessible without having to open up any additional programs is a huge plus. We use it for tracking our marketing and client service operations and has been working out quite well.

Avantages :

The ability to customize pretty much any field is a definite highlight of this program along with the ability to export into Excel and create spreadsheets with any of the given information within Prophet is a true timesaver.

Inconvénients :

Since the program is geared towards more the sales efforts within a company, not all of the features are able to be manipulated in a way to pull the built in reporting features.

katie
Realtor (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

great value!

4,0 il y a 2 ans

Avantages :

This product was very easy to use with my current programs

Inconvénients :

I had a little trouble at first but quickly got used to how the program functions

Kyle
Sales Specialist (É.-U.)
Vétérinaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Sales

3,0 il y a 2 ans

Commentaires : Its what we have.....

Avantages :

It has all the clinics we physically put there.

Inconvénients :

Very hard to navigate and create leads. It doesn't have a pop-up for new leads or reminders for leads. Very difficult to create a quote.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services environnementaux, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Prophet

5,0 il y a 2 ans

Avantages :

Ability to track progress on past and present leads and print report

Inconvénients :

Auto population on contacts when a client is selected.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Prophet CRM brings out the Best in Outlook

5,0 il y a 5 ans

Commentaires : Overall excellent with ready support!

Avantages :

Easy integration with Outlook. Intuitive data entry and reminders. Easy for everybody to see what's going on in their areas.

Inconvénients :

Really needs Windows 10 to operate Best. bogs down with Windows 7. Reports can be difficult to program for transfer to company systems.

Réponse de l'équipe de Avidian Technologies

il y a 5 ans

Thanks for taking the time to post a review! I'm happy to read that Prophet is adding value to your company.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Événementiel, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Feels antiquated in both functionality and aesthetics

3,0 il y a 7 ans

Avantages :

Avidian Prophet is a CRM software that is installed into your Microsoft Outlook program. If you do not have Microsoft Outlook, you cannot use this software. You also must be running the most recent version of Outlook. Since it runs inside of Outlook, there is no need to open any additional software or browser tabs to use this software. Pricing-wise, as far as CRM systems go, Prophet seems reasonable. Their customer service is also great, as any time I've had an issue, I've received a reply within just a few hours, tops. In addition, it does a great job at allowing our sales team and sales managers to see what clients need attention, and what verticals we should be focusing our efforts on, based on real data collected by Prophet. It uses the connection to your emails as well as 3rd party software (such as Constant Contact, Mailchimp, etc) to analyze client interaction with your marketing efforts.

Inconvénients :

Prophet requires the most up-to-date version of Microsoft Outlook to run, so there are additional software costs to consider in addition to the costs of Prophet. You must also have the most recent Microsoft Windows operating system. If you are a Mac user, you will either have to run Bootcamp with a copy of Windows, or will have to use software such as Parallels. Again, increasing the cost of using Prophet because so many other programs/things are needed. It also seems to have some performance issues, and seems to lag computers down quite a bit. The software itself is not very easy to use and required quite a bit of training for me to be able to use it, and I had to consult my detailed notes regularly to use the software correctly. Also, it is just plain ugly.

William
William
Principal and Managing Director
Utilisateur LinkedIn vérifié
Immobilier, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Prophet

5,0 il y a 9 ans

Commentaires : I first started using Prophet over 7 years ago. I liked the way that it allowed me to stay within the Outlook platform. We had tried other software's that claimed that they integrated with Outlook but always found this to not be entirely true. Prophet truly does. While it can be a robust as you want it to be it is not overwhelmingly complex to use. As sales people, we want to be engaged in the sales process, not engaged in inputting data into a CRM.

Avantages :

Fully integrated with Outlook Works well in a team environment Easy to use Great customer support

Matthew
Matthew
Sales Manager
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

PROPHET CRM

4,0 il y a 9 ans

Commentaires : PROPHET CRM has allowed us to keep in front of our clients as well as prospective clients easily and efficiently. It has allowed us to follow and monitor opportunities locally in the USA as well as with our overseas partners.
Being an INTL Freight Forwarder we are not only dealing locally but multiple opportunities with sales campaigns all over the globe.
keeping track of these is key to ensure that business is not falling thru the cracks.

Avantages :

Group emailing, categorizing of contacts and ability to follow leads, companies and people.

Inconvénients :

Every time you leave PROPHET to go into your inbox you need to restart the program to go back into PROPHET.

Randy
Randy
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Rating Prophet

4,0 il y a 9 ans

Commentaires : In a small company of fewer than 25 people, we don't have a lot of salespeople. Prophet helps us manage a large base of prospective clients with only a few salespeople. Prophet also helps management track the activities of the sales force and to see who is performing.

Avantages :

The biggest feature of Prophet for me is its seamless interaction with Microsoft Outlook.

Inconvénients :

Prophet can sometimes be slow to populate opportunities when you have a large number of them. In my case almost 3000 opportunities.

Eric
Account Manager
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

Efficient, and more

5,0 il y a 9 ans

Commentaires : What can I say, I was happy with what Outlook itself did, but now that I use Prophet, well, I cannot function without it. Seamless. Really easy to use, multitasking is a breeze.

Avantages :

Just so intuitive. I especially like the tracking features.

Inconvénients :

I just wish the Analytics were not a whole day behind to see the results.

Janet
Operations Manager (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Thumbs up on Prophet

5,0 il y a 2 ans

Commentaires : Prophet makes my life easier. I can schedule everything then leave my work at work.

Avantages :

The basics and functionality are intuitive. Customer service has been outstanding.

Inconvénients :

This is a very deep tool which is good. The further you go the more assistance you need but the assistance is good but you need it.

Ann
Owner (É.-U.)
Impression, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ease to use. Customer support and training after the sale is top notch.

5,0 il y a 2 ans

Commentaires : Have no issues and freak out if the progarm should be down which is rare.

Avantages :

Being able to see sales history for each client

Inconvénients :

Some line items could not be customized. Other than that one item - I have emjoyed every other aspect

Maria
NYC Office Administrator (É.-U.)
Ressources humaines, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Serviceable

2,0 il y a 2 ans

Commentaires : Not really impressed. Too many views.

Avantages :

This product is set up to integrate with our email and account management system. I find it rather slow to load and navigate, and would prefer to see larger overviews of our entire pipeline on a central screen.

Inconvénients :

Time to load is very annoying. We have over 1000 clients.

Hayden
Sales manager (É.-U.)
Sécurité publique, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

prophet review

3,0 il y a 2 ans

Commentaires : Needs to work with apple products in order to be a useful tool for everyone in our company

Avantages :

opportunity manager: helps with organizations and sales reports/forecasts

Inconvénients :

Does not work with IOS products and the mobile app is honestly horrible. NEEDS TO WORK WITH APPLE PRODUCTS BETTER

Steve
President (É.-U.)
Immobilier, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use CRM that sits ontop of Outlook

4,0 il y a 2 ans

Commentaires : Overall, customer service is very and always has been responsive. I have suggested ideas , was told they were good but they were never implemented.

Avantages :

Easily assimilates with Outlook, Easy to use for the most part and wish it had a few more features that I have recommended.

Inconvénients :

the app is not good, not useful at all does not mirror the desktop, I deleted it off my phone

Thomas
Sales Manager (É.-U.)
Machines, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Prophet CRM User

5,0 il y a 2 ans

Commentaires : Much more effective user interface than other CRMs. Flexible. To the point.

Avantages :

Integrates with MS Outlook. The saved views feature is great. The filtering is great. Linking emails to opportunities is good. Has a phone app.

Inconvénients :

'Rows" defaults to 100. Should show all. Some info is hard to find without instruction. Should have a smart Google maps feature integrated to a travel planner that sets most efficient meeting times within a sales trip.

Bryan
Albany Supply manager (É.-U.)
Fabrication électrique/électronique, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Overall Great

4,0 il y a 2 ans

Avantages :

the software is very helpful and valuable as a sales rep

Inconvénients :

its a little confusing at first but the videos are helpful

Robert
Director of Business Development (É.-U.)
Pétrole et énergies, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

CRM integration with Office 365

4,0 il y a 2 ans

Commentaires : Very pleased, good customer service

Avantages :

Integration with Outlook 363 / very seamless interface with outlook. As a longtime MS 365 user not to have to learn an other system was major reason for purchase

Inconvénients :

System does not integrate or operate with MS 365 online Outlook

Ryan
Sales Engineer (É.-U.)
Automatisation industrielle, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Prophet

4,0 il y a 2 ans

Avantages :

Custom search filtering and criteria set up works fairly well.

Inconvénients :

Often prophet can slow down or crash Outlook.

Laura
Client Services (Canada)
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Prophet

4,0 il y a 2 ans

Commentaires : Great CRM that is easy to use

Avantages :

easy to use and the customer service is amazing

Inconvénients :

Some glitches in setup, otherwise no cons

Socrates
Account Manager (É.-U.)
Logistique et chaîne d'approvisionnement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Overall great but not for everyone

4,0 il y a 6 ans

Commentaires : Overall this is great but if you're organization uses Macs then maybe this isn't for you.

Avantages :

It is very easy to use and price-wise, it's cost efficient. Links to Outlook very well and scans other applications like MailChimp within your MS Outlook program to assist in future marketing opportunities. Customer service is also great - very quick to respond.

Inconvénients :

In order for it to run properly, you must be running the most recent version of MS Outlook. If you use Mac computers then you're going to have a headache working around to get Outlook to run on your system and use this program with ease.

Mike
Sr Inside Sales Coordinator (É.-U.)
Produits chimiques, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Software sucks

1,0 il y a 2 ans

Commentaires : Prophet sucks

Avantages :

Absolutely nothing , too many conflicts with other programs

Inconvénients :

Everything, too many conflicts with other programs

Alex
Director of Marketing (É.-U.)
Fabrication électrique/électronique
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Gets The Job Done, Crashes A lot, Customer Experience Was Very Bad

3,0 il y a 9 ans

Avantages :

Integrates into Outlook very well. I liked being able to connect the company and the people involved with the project. I created multiple departments that all have their own custom tabs so people can keep track of the information they need. Customizing the views is nice to get a quick glance of what you are working on and it exports to excel.

Inconvénients :

Outlook crashes a lot. We have new machines with Outlook 2013 and everyone in the office is having trouble. There is also no dynamic ability to move the project through any stages. You can't exclude null or not null values in the views which forced me to add more fields and make everything more complicated so projects didn't show up or would move off people's views once they were done with their portion. If you plan to host on premise there is still a lot of development work that needs to be done to get things working smoothly. They don't use their own software for the analytics tab and need to fully understand the limitations before signing contracts.

Brian
Sales Manager (É.-U.)
Transport routier/ferroviaire
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Great CRM. Easy to use and train Users.

4,5 il y a 9 ans

Avantages :

I really liked the ease of training users on it and how quickly they can pick it up and start using it day 1 after only an hour or so of training. Their Account Management staff and Tech Support are outstanding to work with and very thorough in explaining the software to you and the users. Donnita Weese supports our team as an Account Manager and she is great, couldn't have asked for a better representative to help my team.

Inconvénients :

There is not a lot that I do not like about Prophet. I have some functionalities I would like to see added to improve it or that would fit our team better. Biggest complaint I hear from our users is the speed of uploading their leads when first opening their contact or company manager windows.