Description de MedBridge

L'éditeur développe des solutions basées sur des preuves pour les professionnels et les organismes de santé à l'aide d'une technologie innovante et d'une formation efficace. MedBridge propose une éducation de haute qualité sur une plateforme optimisée pour l'apprentissage des adultes.

Qui utilise MedBridge ?

Non fourni par l'éditeur

MedBridge Logiciel - 1 MedBridge Logiciel - 2

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Avis sur MedBridge

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,5
Service client
4,3
Fonctionnalités
4,6
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
77%
4
15%
3
8%
Jill
Director of Therapy Services (É.-U.)
Cabinets médicaux, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

MedBridge for Therapy

5,0 il y a 10 mois

Commentaires : Good overall, mislead initially with price guarantee. "Fine print" that was never shared with our group.

Avantages :

HEP for Patients, Patient Education, Ability to customize

Inconvénients :

Inability to speak with a representative easily. Things that should take one day to resolve with a phone call take weeks due to missed calls, slow email responses. Some things are easier to explain over the phone.

Réponse de l'équipe de MedBridge

il y a 9 mois

Thanks for your feedback about your difficulty getting a hold of someone. There are times when we experience above average call volumes which impacts our ability to answer calls immediately or return voicemails as quickly as we aim for. We have shared your feedback with our Manager of Support to make sure they can take any necessary steps to ensure a positive experience.

Jill
Physical Therapist Assistant (É.-U.)
Hôpitaux et soins de santé, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Medbridge for building HEP

4,0 il y a 7 mois

Avantages :

Most of my active senior patients like the paper/ hardcopy of their program over the use of logging in but it is a nice feature to have access to. Setting your "Favorites" is a time saving feature. One Access code can be opened and modified by multiple care providers.

Inconvénients :

Filling out the details such as reps, sets etc can be tedious for each exercise. Copying the text into patient chart does not just bring in the titles of each exercise instead it copies all the details : sets/reps/ hold time/ x per day for each exercise . This makes chart review more "messy" than it needs to be. I would prefer to open medbridge one time at the start of my day vs it closing out and needing to log back in multiple times. I am unable to save username and password for quick access

Réponse de l'équipe de MedBridge

il y a 7 mois

Thank you for letting us know about your experience using MedBridge. If your version of MedBridge is integrated with the EMR system your clinic uses, there may be some specific requirements we have to follow in order make sure all relevant data is in both places. If you'd like to provide more details, please contact our Support team at support@medbridgeed.com or by calling 206-822-6116 M-F, 4am to 6pm Pacific Time. The team can do some digging and find out if this behavior is by design. We will also pass on your feedback about the security timeout, which requires you to log back in multiple times.

Todd
PT (É.-U.)
Cabinets médicaux, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Log out annoyance

3,0 il y a 7 mois

Avantages :

Decent pictures. Intermittently good CEUs.

Inconvénients :

Stupid, Stupid, Stupid constant log outs. Make a home program, walk out into gym and start working with patient to make sure program is appropriate and boom, you are logged out and program is gone. Are we really so concerned that someone might print an unauthorized picture of a wall squat that we make the program obscenely annoying on an hourly basis. I log into medbridge more often than all other software I use put together.

Réponse de l'équipe de MedBridge

il y a 7 mois

Thank you for your feedback! We are glad you find the CEU courses a valuable resource, though we're sorry to hear you are dissatisfied with your experience with the home exercise program. We have tried to find a balance between security and convenience and in order to maintain security standards for HIPAA/HITRUST compliance, we do automatically log users out after 30 minutes of inactivity. We hear you and will be sure to share your feedback with the appropriate teams.

Kristen
Physical therapist (É.-U.)
Hôpitaux et soins de santé, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Medbridge - highly recommended

5,0 il y a 4 mois

Commentaires : From the user friendliness to the quality of continuing education courses to the customer service, Medbridge is, overall l, a phenomenal website that is well worth the money.

Avantages :

Medbridge allows me to quickly and easily make and save home exercise programs. It also has thousands of hours of high quality continuing education classes on a wide variety of topics. Medbridge is a phenomenal site that makes my job easier. It is relatively pricy, but it's definitely worth it. I will always be a subscriber as long as I'm a practicing physical therapist.

Inconvénients :

My only complaint about the software is that the home exercise database doesn't always have the exact exercise I want to give my patient, and it is somewhat challenging to modify exercise instructions on the site.

Réponse de l'équipe de MedBridge

il y a 4 mois

Thank you for the feedback. We will share your complaint with our team. Please reach out if you have any questions or concerns, we are happy to assist.

Jodi
Manager (É.-U.)
Hôpitaux et soins de santé, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for patients!!

5,0 il y a 10 mois

Commentaires : I like how patients have access to videos that help demonstrate their assigned exercises. There are many platforms for them to receive their exercises whether it be by text, email or paper. I utilize the webinars and continuing education to maintain certification at no cost which is amazing.

Avantages :

The ease of access for patients to view exercises.

Inconvénients :

Integration of our clinicians to transition from paper copies/handouts to a more virtual approach . It is more habit than any Con of the software.

Réponse de l'équipe de MedBridge

il y a 9 mois

Thank you for your review! We are working towards making it easier for clinicians the share electronically!