BOSS811
Description de BOSS811
BOSS811 est une solution cloud de gestion des cas d'assistance en un appel pour le secteur de la prévention des dommages. BOSS811 augmente l'efficacité, réduit les coûts, est facile à utiliser et permet aux municipalités, aux services publics et aux entreprises de localisation de gérer les demandes d'excavation. Parmi les fonctionnalités figurent : gestion des cas d'assistance, routage basé sur les règles, mappage des installations, tableaux de bord personnalisables et reporting complet. Les applications mobiles permettent l'accès à distance et le téléchargement d'images et de vidéos dotées de notes informatives sur les sites.
Qui utilise BOSS811 ?
Une solution cloud de gestion des cas d'assistance d'excavation en un appel pour le secteur de la prévention des dommages.
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BOSS811
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Avis sur BOSS811
Tony
Alternatives envisagées :
Boss811 is definitely the best "Bang for the Buck"!
Commentaires : With BOSS811, management can keep an eye on everything, without being at the desktop.
Avantages :
If I had to choose one item, it would have to be the BOSS811 app. It makes the job so must easier for the locator. As far as the software goes, I would have to say that the "Reports" part of the software is what I like most.
Inconvénients :
I don't know that I have any cons about BOSS811. It does everything we need, plus options for a lot of other things that we do not use.
Daniel
ccts
Commentaires : easy to implement and use- required minimal training by staff
Avantages :
displays maps and ability for locators to access via smart phone
Inconvénients :
did not find any features that we did not like
Glenn
BOSS811
Commentaires : Great product, they just did not win the bid this time.
Avantages :
Great prices to start. Easy to use with our GIS maps.
Inconvénients :
Loved the product but they were not the low bid on service award.
Felix
Defining customer service at its finest
Commentaires : Working with everyone in Boss811 was always a pleasure. The team is professional, quick, listens carefully to everything you ask and always came up with a solution to all of our companies needs. They set up our entire system in less then 3 months time. They also got through our procurement and IT process efficiently in order to meet our short deadline of going live which was 11 days sooner then we had planned. I would recommend Boss811 to any company looking in the industry for reliable, flexible, and valuable ticket management. Boss811 is 1st class in every aspect.
Avantages :
I like the Open Tickets by Assignee dashboard widget. This widget is one of the most useful tools for supervisors managing ticket workloads and the information displayed in a pie chart helps visualize the locators with more work and locators with less work that is open to complete. We love this tool, use it across our districts every day.
Inconvénients :
Desktop notifications on Microsoft platform does not have much flexibility. I wish Boss811 had a notification pop up as google chrome new window box.
Aaron
BOSS811 Locating Software- Great Product
Commentaires : BOSS811 has greatly improved our ability to track and mange our locate tickets tremendously and the transition to this software was very easy.
Avantages :
Easily allowed overlays of our current mapping/GIS. Great integration with google maps and gps functions. Easily allows the ability to attach pictures, notes and maintains a history of all activity. Boss811 has been great to work with if any features currently dont exist, they work well with developing a solution and most of the time has already been working on the feature but testing hasn't completed yet.
Inconvénients :
The software may not have every feature you want at the beginning but the team is great with listening to suggestions for future features and implementing them.
