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Paperbell
Description de Paperbell
Vous faites le coaching.
L'outil se charge de la facturation, des contrats, de la planification et de l'administration.
Ça a l'air pas mal ? N'est-ce pas ?
Il est difficile de proposer à vos clients une expérience exceptionnelle lorsque le back-end de votre entreprise se retrouve mal organisé. Vous avez besoin d'une commande centralisée pour gérer vos colis, vos clients, vos contrats, la facturation et la planification.
Le système étant mal adapté, le concepteur a créé quelque chose de bien mieux, conçu spécifiquement pour les coachs.
Grâce à Paperbell, vous vous débarrassez des problèmes technologiques et du surplus d'outils.
Qui utilise Paperbell ?
Paperbell est conçu pour offrir ses services en ligne aux coachs personnels, coachs d'affaires, coachs exécutifs, consultants et à toute autre personne qui travaille avec des clients en ligne pour améliorer leur vie.
Paperbell ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Paperbell
Alternatives à Paperbell
Avis sur Paperbell
Alternatives envisagées précédemment :
I left Acuity For Paperbell
Commentaires : I love it. I love the personal touch of the [SENSITIVE CONTENT HIDDEN], I love the responsiveness and Love feeling like i'm creating a partnership with this company.
Avantages :
I love the feel, the design of Paperbell. It keeps my clients in the same high level visual from my sales page to the checkout process. It is easy to use, easy to update and easy for my clients to navigate
Inconvénients :
I'm not getting the text reminder features. Slowly great features are being added but I'm also paying twice as much as I did with Acuity.
Réponse de l'équipe de Paperbell
il y a 2 ans
We love having you as a founding member Renée - so glad you chose us :-) It's been a while since your review and a lot has changed. I hope you're still as happy as you were then! Samantha, Team Paperbell
Alternatives envisagées précédemment :
Paperbell Payment Platform Gets Better and Better
Commentaires : One thing I love about Paperbell is that they're constantly improving and upgrading. The Paperbell I signed up for last year was already a lot of bang for my buck (and I'm so glad I signed up for a full year, rather than month-to-month!), but the Paperbell of today is on a whole other level. For example, I had an issue where the wrong Zoom link would show up in my scheduled sessions. Shortly thereafter, Paperbell sent an email saying that they had tweaked the online conferencing process such that I could plug my own Zoom link into the session more easily. I think I got a better feel for the calendar management process, but there's room for that process to be even more streamlined.
Avantages :
I've had Paperbell for almost a year now, and it has been great! I love that it streamlines the payment, scheduling, and client management process into a one-stop shop.
Inconvénients :
Payment processing is it's strongest suit, while calendar management could stand to be more user-friendly. I have had difficulty in the past with plugging in my calendar availability for certain programs, even though my synced calendar would show a time slot as being available. I had to disconnect and reconnect my Google calendar to get it to work correctly.
Réponse de l'équipe de Paperbell
il y a 2 ans
Thanks so much for sharing! Super to have had you on board for almost a year :-) I hope the calendar integration has started working more consistently now. In case there are still issues can you please reach out? I'd love to take a closer look at what might be going on. Samantha, Team Paperbell
Paperbell is on the right path, but still needs improvements
Commentaires : Overall, I think Paperbell is on the right path and is experiencing some growing pains. Their customer service has been responsive, and they are always accepting feedback and what could be improved - and most importantly, seek to implement changes based on that feedback.
Avantages :
I like the aesthetics of the Paperbell platform for myself and my clients using the portal. It is simple, clean, intuitive, and relatively user-friendly. I also like that was developed with coaches in mind, and is woman-owned.
Inconvénients :
There have been some bugs I've contacted customer-service about, one being that my phone consultations were never showing up in my list of "upcoming appointments." I would also like for Paperbell to address some website mapping issues that create unnecessary clicks and time spent on tasks like scheduling client sessions. I'm often bumped back to the main page and have to repeatedly go back into a client file to reschedule or cancel more than one session at a time.
Réponse de l'équipe de Paperbell
il y a 2 ans
Hi Kimberly, thank you for taking the time to leave this review! I'm so happy Paperbell is working for you overall. It sounds like we were able to resolve the issues you submitted? I hope so and please keep letting us know if you bump into any future problems! We're always looking to improve.
The intuitive client management choice
Commentaires : Schedule and payments are breeze. It has allowed me to make the best use of my time and collect subscription payments seamlessly. Although the client note section is very clunky, Zapier integrations allow an easy fix.
Avantages :
I love Paperbell. It is easy to set up and deploy. My clients find it quite easy to use. The developers consistently add more features so the program becomes more robust. And it's great as it is!
Inconvénients :
I don't have any complaints! But some clients have a difficult time with the login process and finding the client portal. Paperbell has done quite a bit recently to help with the second issue. The client notes section is very clunky.
Réponse de l'équipe de Paperbell
il y a 2 ans
We love that you shared with us! Our notes have been improved and I hope you are liking the changes. In terms of client portal I will add your vote to updating. Thanks for the review! Samantha, Team Paperbell
Paperbell is the best customer management system I have used
Commentaires : Excellent. Customer service is super responsive, fast, understanding. It's also important to me to support other small, female owned businesses.
Avantages :
The fact that you can see what clients have bought from you & how much they have spent You can email all clients on one package You can set up different billing plans That the company is built and run by a small team and they are super responsive to feedback
Inconvénients :
There are small tweaks that could be made - but the team are always open to feedback and have added changes I have suggested to the system, for example deleting a package from a client's record.
Réponse de l'équipe de Paperbell
il y a 2 ans
Great to hear from you Jo! Delighted to know that we've already implemented some of your requests :-) We 1000% value all feedback so please keep it comin'! Samantha, Team Paperbell
