Bigin by Zoho CRM

Mon avis après l'utilisation de Bigin by Zoho CRM

Avantages :

J'ai trouvé que l'interface de Bigin by Zoho CRM était très conviviale et facile à utiliser, ce qui a grandement facilité la prise en main du logiciel et j'ai pu facilement importer, organiser et suivre mes contacts, ce qui m'a permis d'avoir une vue d'ensemble claire de mes interactions avec eux.

Inconvénients :

Bien que Bigin offre une certaine flexibilité en termes de personnalisation, certaines fonctionnalités avancées de personnalisation peuvent être limitées. Par exemple, la capacité à créer des flux de travail complexes ou à personnaliser davantage les tableaux de bord peut être limitée, ce qui peut être frustrant pour les utilisateurs qui ont des besoins spécifiques en matière de personnalisation.

Logiciel de gestion d'entreprise

Avantages :

Un bon moyen pour la gestion des clients dans les entreprises et facile à utiliser.

Inconvénients :

La non intégration avec zoho Books pour pouvoir faire des documents est mon projet

Outils de CRM

Avantages :

Ce logiciel est logiciel basé sur les outils du CRM il est très bon dans la gestion clientèle dans les TPE et les PME

Inconvénients :

J'ai du mal à intégré d'autre logiciel ce qui n'est pas trop agréable

Bigin au top

Avantages :

Application très bien conçue, simple à utiliser et idéale pour les petites entreprises. Bien personnalisable avec de nombreuses fonctionnalités indispensables pour le suivi des négociations.

Inconvénients :

Le service client est en anglais et parfois nous oriente vers des plateformes qui ne nous profite guère. Il est compliqué de changer les appels en appels entrants.

tres bon

Commentaires : top

Avantages :

Très bon logiciel pour la gestion des client dans les TPE ou PME.

Inconvénients :

on ne peut pas le connecter à une page facebook

Alternatives envisagées précédemment : Zoho CRM

Un CRM Efficace

Commentaires : De la prise de contact à la vente, je pilote mon activité dans Bigin. Etant indépendant ce CRM adapté pour une petite entreprise me permet de presque tout faire. Sa connexion avec Zoho mail et Zoho meeting est un plus pour moi qui utilise également ces deux solutions.

Avantages :

J'aime particulièrement la simplicité d'utilisation et l'interface claire et efficace.

Inconvénients :

Une integration directe avec Zoho booking serait un plus.

Simple but effective

Commentaires : Only positive so far, would definitely recommend

Avantages :

It offers a great contact management system, import functionality, emailing, integration with Woocommerce

Inconvénients :

Nothing so far, but during the trial it would have been helpful to be able to add a second user to work out some of the sharing details

Alternatives envisagées précédemment : Brevo et HubSpot CRM

Pourquoi choisir Bigin by Zoho CRM : Although ACT is a very powerful CRM, it offers way more features than required and as a result ends up too expensive.

Logiciel antérieur : Act!

Pourquoi passer à Bigin by Zoho CRM : Easier to use, cheaper, overall more aligned with what our business needs

Resourceful tool for data management

Commentaires : It makes data management very effective specially for organizations where the attrition is high

Avantages :

The user friendliness and easy dashboard

Inconvénients :

The filtration process can be better and more seamless.

Alternatives envisagées précédemment : NeoDove

Pourquoi passer à Bigin by Zoho CRM : Easy of use and simpler functionality and the need of the hour

I really want to love it.

Commentaires : Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more.

Avantages :

There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great.

Inconvénients :

There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone.

Pleasanty surprised, Loaded features!

Commentaires : I have had a very pleasant experience. Pleasantly surprised at the features available at a very reasonable cost.

Avantages :

Simplicity and ease of use and features to help a young company manage market outreach very well and track teams across boundaries.

Inconvénients :

Nothing so far. I believe the only thing is the billing for US companies is not very intiutive.

Alternatives envisagées précédemment : Zoho CRM

Pourquoi choisir Bigin by Zoho CRM : We believe this was more useful and productive to track for our users and reasonably priced.

Logiciel antérieur : HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM : Much more value for money and loaded with features that we need at the moment.

Bigin- Smarter Dharma

Commentaires : For Smarter Dharma, Bigin CRM offers an easy-to-implement, affordable solution to manage sales pipelines, automate workflows, and communicate efficiently.

Avantages :

Bigin is designed for businesses that want an intuitive and easy-to-navigate CRM without unnecessary complexity. This is particularly useful for our company, as it needs a quick setup for sales pipeline management without spending weeks on onboarding.

Inconvénients :

Although great for basic needs, Bigin lacks advanced customization options found in larger CRM systems like Zoho CRM or Salesforce.

Alternatives envisagées précédemment : Salesforce Sales Cloud

Pourquoi passer à Bigin by Zoho CRM : Much more customisation could be done through these alternate options

Smooth but Indiamart integration didn't work

Avantages :

Ability to add users, integraton with exotel and good UI

Inconvénients :

Integration with indiamart not working for me

Alternatives envisagées précédemment : Odoo

Pourquoi passer à Bigin by Zoho CRM : Cheaper and good UI also easier to understand for the team

Review on Bigin by Masée Consultancy & Coaching

Commentaires : I am very much very happy with this CRM tool. I was in need of a CRM tool that is easy in usage and that would adhere to all my wishes. There are so many possibilities and what I like best is the possibilities of the different pipelines that you can create.

Avantages :

It is very easy in use. Even without any how to video's you can start immediately using it.

Inconvénients :

I would have found it better to had the webinar Bigin By Zoho CRM - Overview & Setup (EU & UK) much sooner. I had to wait over a week to join on in my timezone.

Bigin starting out

Commentaires : Slow art setting it up but hopefully it will work

Avantages :

Found it seems to do all I need at the moment and links with other modules easily

Inconvénients :

Short trial time if you not into IT systems can take a while to set up

Alternatives envisagées précédemment : HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM : It seems to fit my budget better although I am struggling to set it up

Streamline Your Virtual Reality / Animation Organization with Zoho Bigin CRM

Commentaires : Zoho Bigin has been a game-changer for our virtual reality company. It helps us organize client interactions, track leads, and stay on top of our sales pipelines with ease. Its user-friendly interface allows our team to onboard quickly, and the automation tools have saved us significant time. For a growing VR company, Bigin strikes the right balance between simplicity and functionality. Highly recommended for businesses looking for a cost-effective, reliable CRM to enhance their client management processes!

Avantages :

As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines. Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages. The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly. Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry. As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines. Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages. The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly. Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry.

Inconvénients :

While Zoho Bigin works well for smaller teams or straightforward processes, we occasionally find it limited when dealing with more complex VR project workflows. Features like advanced reporting and in-depth analytics could be improved to better support data-heavy businesses like ours. We’ve also experienced minor challenges when integrating with third-party tools specific to the VR industry, though Zoho's customer support has been responsive.

Streamlined Efficiency with Outstanding Value

Commentaires : My overall experience with Bigin by Zoho CRM has been highly positive. It offers a smooth, intuitive experience from the start, with an easy setup process that allowed my team to dive in quickly without much training. The interface is clean and user-friendly, making it simple to manage sales pipelines, track customer interactions, and automate routine tasks like follow-ups. Bigin has streamlined our workflow and improved team communication, which has been a major boost for our efficiency. Though it’s perfect for small to mid-sized teams, I do feel that as we grow, some additional features—like advanced reporting and the ability to upload documents—would make it even more beneficial. Despite this, Bigin has provided us with great value for the investment and has had a positive impact on how we handle our sales operations.

Avantages :

What I liked most about Bigin by Zoho CRM is how incredibly easy it is to set up and use. The visual sales pipeline makes tracking deals a breeze, and the automation features save a lot of time by handling follow-ups and communication updates. It’s also a cost-effective solution that offers great value for small to mid-sized teams. The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything organized.

Inconvénients :

What I liked least about Bigin is the limited document handling functionality. There's no option to upload or store documents such as quotes, contracts, or invoices directly in the CRM, which would have been a helpful feature. Additionally, for more advanced reporting or scalability, the platform might feel a bit constrained as your business grows. Some additional customization options in reporting would make it even more powerful.

Best simple sales CRM

Commentaires : Bigin kept my sales pipeline organized and my clients happy, making it a win-win for my business.

Avantages :

Bigin's visual pipeline made it clear where each deal stood, so I never missed a beat.

Inconvénients :

While Bigin was great, I would have liked more options to customize how I tracked my deals.

Alternatives envisagées précédemment : HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM : Bigin's simplicity and focus on deals were perfect for my small business, compared to the more complex features of other CRMs.

There is no better CRM program for small businesses

Avantages :

I've been exploring CRM programs for some time now. As a small business owner, I've checked out popular options like HubSpot, Pipedrive, and Monday. However, I struggled to find one with the best email integration. Then, I came across Bigin. It's more affordable and offers everything a small business requires. Setting up email and WhatsApp integrations was straightforward.

Inconvénients :

The developers even made a WhatsApp integration specifically for small businesses. I think soon we'll get access to WhatsApp's marketing and service tools too, which would be fantastic. And if developers add Facebook Meta Business integration, Bigin will cover everything a small business needs.

Alternatives envisagées précédemment : monday CRM, Trello, Pipedrive et HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM : As a small business owner, I've explored CRM options like HubSpot, Pipedrive, and Monday, but struggled with their complex subscription models. Then, I discovered Bigin. It's affordable, integrates well with email and WhatsApp, and fits perfectly into the Zoho ecosystem. The developers even designed a WhatsApp integration tailored for small businesses. If they add Facebook Meta Business integration, Bigin will become the ultimate solution for small businesses.

Great product with easy to use features

Commentaires : It was positive overall, but mostly to a really good product which seems basic but has plenty of feature to start with.

Avantages :

Easy to implement. We were up and running within 24 hours. It is easy to customize along the way as you see or need to make changes.

Inconvénients :

Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty

Dellnurse's Review of Bigin by Zoho

Commentaires : At Dellnurse, we are working on some operational upgrades that we are very excited about! We are especially proud of team dedication and commitment in getting this new phase off the ground in time and on budget. Just as our clients projects are our passion, so too are our own company's internal projects. We are especially excited working with Futureline Global as our preferred managed services provider. From innovative business strategy, technology integration and admin support services, they have been consistently providing value beyond expected. We are definitely enjoying their implementation of simple but effective business tools such as Bigin by Zoho CRM, which we now use for our customer relationship management. Bigin is a simple but very effective solution for managing customer data. It is user-friendly and has seamless functionality. Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed. With the moves being made, the excitement is buzzing. We are even more excited in serving you because at Dellnurse Services Limited, your projects are our passion!

Avantages :

Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate follow-ups seamlessly. The platform addresses the challenge of organizing our sales activities, ensuring no lead is overlooked, and allowing us to customize features to fit our specific needs.

Inconvénients :

We are aware of Bigin's role in the market and its not the full fledged CRM solution but we wished the email function was part of the Free version, at least the basic function of sending mails.

A Solid Springboard for Small Business Email

Commentaires : Zoho Begin is a fantastic starting point for small businesses and startups. It's easy to use, keeps your wallet happy, and has the essential tools to tame the email beast and nurture those leads. But, if you crave more advanced features, you might need to explore other options.

Avantages :

First things first, this thing is easy to use. No tech degree required, just point and click. Even my grandma (well, maybe not my grandma...) could probably figure it out. Plus, there's a free plan that's perfect for testing the waters before you dive in. The paid plans are budget-friendly too, which is a major win for a small business like us. And for the price, you get some cool features like automated emails (lifesaver!) and a system that helps you prioritize leads. Zoho Begin also plays nicely with other Zoho apps, which is a bonus if you're already part of the Zoho fam. Everything feels connected and streamlined. Not Quite Perfect

Inconvénients :

Now, don't get me wrong, it's not all sunshine and rainbows. Zoho Begin doesn't have all the bells and whistles of some other CRMs. If you're looking for fancy marketing automation or super detailed sales pipeline stuff, you might need to look elsewhere. Also, the integrations with other Zoho apps can be a bit tricky to set up. It wasn't exactly a walk in the park for our not-so-tech-savvy team.

Top CRM for small businesses

Avantages :

accessible even for small businesses and individuals without a technical background. The setup process is straightforward, allowing users to get up and running quickly. Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business operations. The pipeline management feature is particularly impressive, offering clear visualizations of sales stages and helping to track progress effectively. Additionally, the mobile app ensures that users can manage their customer relationships on the go. Overall, Bigin combines simplicity with robust functionality, making it an excellent choice for those looking to streamline their CRM processes without the complexity of larger CRM systems.

Inconvénients :

What I liked least about Bigin by Zoho CRM was its limited customization options, which made it challenging to tailor the CRM to specific business needs.

just used Bigin CRM and I'm thoroughly impressed

Avantages :

Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage contacts, and follow up on leads. This centralization ensures that no customer details are overlooked, leading to better customer service and relationship management. Automation of Routine Tasks: By automating repetitive tasks such as follow-up emails, appointment scheduling, and data entry, Bigin saves a significant amount of time. This allows me to focus more on strategic activities and less on administrative tasks, improving overall productivity. Enhanced Sales Pipeline Management: Bigin provides a clear visual representation of the sales pipeline, making it easy to track the progress of deals and identify bottlenecks. This transparency helps in making informed decisions and prioritizing efforts on high-impact activities, ultimately driving higher sales.

Inconvénients :

The mobile app could be more robust, with some features lacking compared to the desktop version. Additionally, the integration options with other software could be expanded to enhance overall functionality. Despite these minor drawbacks, Bigin CRM is a fantastic tool for any business.

Alternatives envisagées précédemment : HubSpot CRM

Pourquoi passer à Bigin by Zoho CRM : Pricing

Bigin Review

Avantages :

BigIn for Gmail has been a game-changer for managing my emails and sales pipeline efficiently! The seamless integration with Gmail makes it incredibly easy to track leads, manage contacts, and update deals directly from my inbox. It's intuitive, user-friendly, and has streamlined my workflow significantly. Highly recommend this extension for anyone looking to enhance their email and CRM management!

Inconvénients :

Not much, didn't face any trouble with it till now

Great startup CRM that scales as you grow

Avantages :

It's scaling properties and simplicity of use and set up. It offers great contact tracking and pipeline abilities

Inconvénients :

Doesn't integrate with Zoho Books on the free version