Acronis Cyber Protect Cloud

Useful for PC configuration (image backup and restore)

Commentaires : Easy to operate because cloud backup can be performed with the same configuration as on-premises. Pricing is more economical than other services. An introductory one for those who do not use cloud services. We only restored the server as a test, but we converted the image to a model different from the physical server. Servers can be restored even in case of fire or disaster damage.

Avantages :

Since the operation during backup is relatively light, the resource utilization rate during backup does not increase much, even on low-specification servers. Easy-to-install agents. Easy to understand user interface. Many functions help to secure your data.

Inconvénients :

Email notifications are sent after the backup, but the email notifications do not arrive if the server fails. It would be nice if the cloud side could send a problem notification email if the backup were not done on the scheduled date and time. Reasonably priced and easy to operate.

Acronis Review

Avantages :

I like the Ease of use and reliability.

Inconvénients :

The dashboard takes a while to load sometimes

Acronis Cloud2Cloud Backup for Google Workspace creates huge data volumes

Commentaires : OK, but not exciting. Too expensive, given the data growth in the backup. Will choose another product next time

Avantages :

We use the Cloud Backup. It has a good management console, great variety of data centers to store the backup, helpful sales staff and does the job - except for the issues raised. The initial setup was supported by a technical consultant, which was helpful. However, raising our issues with them did not help on the long run.

Inconvénients :

Excessive data growth, far above expectation for incremental backup; for Google Workspace Cloud to Cloud backup specifically; for Linux backups a little lesser degree, but still not explainable. Acronis claimed there was an issue but never resolved it, nor provided suggestions on how to re-configure the backup for better results. The management console is technically driven, so expect some minutes to learn their different configuration options or recovery process. Expect having to read the manual in detail when evaluating Acronis, as the details how the backup is performed seems to be part of our issue.

Has good potential, but needs improvement in alerts to be a viable solution

Commentaires : We moved to another product because we had backups fail even though it showed the client was green - this ended with support saying even though it says it is successfull we should always dig deeper - I disagreed.

Avantages :

It is easy to setup and use, easy to implment and easy to manage multiple tenants.

Inconvénients :

When the backups don't work or have an error you don't always get notifications which is not good at all!

Acronis is absolutely a marvellous solution for complete Cyber Protection of critical Data

Commentaires : Acronis provides Data Security both as a backup as well as Data Protection against Ransomware attacks. The overall experience has been exciting.

Avantages :

Ransomware ProtectionVariety of Workloads supported

Inconvénients :

There is hardly any feature to dislike. This solution is way ahead of its' competitors.

Acronis for MSPs

Avantages :

The ease of use to add clients and install agents

Inconvénients :

If you use it from distribution and not directly, reaching support is a bit challenging

Best EDR + Backup solution

Commentaires : One of the best tool to do backup , EDR is great , Gives alerts and status of all the client devices in one page. Easy to run patches. URL filtering works well on enabled workloads.

Avantages :

Great tool to backup , manage and protect endpoints

Inconvénients :

Limited support to Mac OS devices , Provisioning Mac devices is also tricky

Set it, Forget it, and Know That Your Important Data is Backup Up

Commentaires : I've been using Acronis backup products for nearly a decade, and their Cloud backup solution for about two years. I use it on a few computers, and it works very well on all of them! I typically use it to create a full image backup to a USB drive when I first get (and configure) a new computer, and then do automatic, file-level backups to the cloud on a daily basis.

Avantages :

Acronis Backup Cloud is straight-forward to install and setup on your computer, then runs quietly in the background, and includes robust ransomware detection. It also has a cloud-based management console which allows you to manage and restore from your web browser. There are some great plans for those of us who want to use it on multiple computers. I also called their support to handle a minor issue, and they got it resolved very quickly for me.

Inconvénients :

The only thing that I wish was better, is using the web-based management console to mange backups that from multiple computers. It seems like it groups all of the files together in a mass, single directly, and I'd like to see this be able to be separated by computer name, etc.

3-2-1 Backup is not optional for self-employed

Commentaires : I have Acronis installed on 5 devices: 2 smartphones, 1 desktop, and 2 laptops. which is perfect for me, my business, and personal backups. great product for self-employed!

Avantages :

Acronis has always been an industry standard with imaging and ease of use. I have been using a version of the product since 2005! Software has a small footprint, easy to install, easy to use, and it just works.

Inconvénients :

Pricing over the years has varied, and when the Acronis Cloud product first came out, it was unlimited storage, and the following year, it was discontinued and storage costs drove the pricing. I get it about storage, but also dislike the fact that I have to maintain the software, storage, files ect versus the set-it-and-forget-it capability I had gotten used to.

The partner of ours that drives the most growth

Commentaires : Disaster recovery, ransomware protection, and sleep at night.

Avantages :

Acronis delivers backup and disaster recovery services that span from simple local backups, to encrypted, virtualizable backups both locally and to the cloud. Support is very good. Acronis comes out with new disaster recovery solutions that are affordable for our clients fairly regularly. Backup and disaster recovery, through Acronis, has driven quite a bit of growth over the past several years.

Inconvénients :

The website requires a lot of clicks, but over time I've seen vast improvements to the web portal.

Decent Back up Service

Avantages :

When the back up works, it works well. Support is helpful the one time I needed assistance.

Inconvénients :

Initial set up of the back up plans and creating a new client can get confusing. Sometimes the back up error messages are vague.

Good Backup Program, but constantly loses connection to server.

Avantages :

The program backup with Full Backup, Chain Backup, Differential Backup, and Incremental Backup.You can choose which files and/or folders.

Inconvénients :

We use this program for laptops to backup on NAS, but the program loses connection to backup location if the laptop is outside of the office for too long (usually a month or so).In that case, we (support team) need to talk to the user to set the Acronis setting again...

No longer fit for purpose

Commentaires : Initially it was great but the service is no longer fit for purpose. Support is non existent and the product doesn't work.

Avantages :

The solution used to be great but over the last year or two the service has got steadily worse.

Inconvénients :

We were using the service to backup servers, Microsoft 365 and desktop machines. The Acronis agent made two virtual servers unable to boot. The support was non existent and we spent a week diagnosing and working out the cause was the agent software. In this time we also tried to restore one of the servers but this also failed so we have moved away from Acronis as the solution can't be relied on in an emergency.It takes days for the support team to respond to tickets and when you have a server down as a result of their product this is not acceptable. They never solved the issue with the agent, didn't even get close in the 2+ weeks of back and forth with the support team which amounted to 4 or 5 responses in that time.

Acronis, more than backup

Commentaires : As complete solution, very easy to use. It protects the endpoint for virus and ransom ware proactive, but also backups & dr works good!

Avantages :

The complete featurelist is great, it's not a backup tool anymore! It's a complete solution and works fine. The endpoint protection is also a good add on. Backup and DR works also fine and very easy!

Inconvénients :

Nothing, also still happy with this software

Acronis Cyber Protect Cloud review

Avantages :

All in one complex solution, that combines multiple solutions with one centralized console

Inconvénients :

Cannot find any cons about this solution :)

Simple and yet powerful backup software

Avantages :

It helps use to provide additional layer of data security and data loss prevention to our current Google Workspace environment. It is also very easy to deploy to end user clients to store encrypted backups of systems in the cloud. Support is fast and very dedicated to help you find a solution or suggest it to the dev team for implementation.

Inconvénients :

Nothing negative to say really, easy to implement and fast and dedicated customer support.

Best product for Data Backup and Recovery

Commentaires : Great experience with Acronid cloud

Avantages :

Easy to deployment and use with server for backup and recovery purposes

Inconvénients :

Internet bandwidth uses for backup over cloud

Acronis Backup is a lifesaving backup solution.

Avantages :

What I like most is that the backups can be saved almost anywhere. If I have a large dataset, I can opt for physical data shipping so I can create the first job on a local NAS, ship to Acronis, and then incremental jobs will go over my pipe after that. It works flawlessly every time.

Inconvénients :

What I like least is that I cannot go and fix some errors myself. I like to be hands on but due to the nature of Acronis BC, it can be difficult to find where the error may be originating from. That being said, Acronis support is amazing and more than happy to review my system logs to help me out.

Overall great product and service! User interface needs a little tweaking.

Commentaires : The software has allowed my company to backup and restore critical client data, when computers and servers decide to stop functioning. You can restore data to another device with different hardware without a problem. You can also restore directly from the cloud servers, so it saves a lot of time, stress, lost productivity and lost profit.

Avantages :

The software works very well. It protects our companies and clients data. Easy to restore data from local or through the internet with boot media. Easy to install the backup client and setup reoccurring backup schedules. The data backed up is always complete and not corrupted. Would recommend the software to anyone!

Inconvénients :

The web portal interface needs a little tweaking. For example, to increase or decrease the storage space available to a user, you have to change it in 2 spots, not just one. So, if you don't do it in both, the size with remain as it is. Also, the interface locks up and stops responding at times. For the value the software offers, I will deal with the cons!

Acronis Cloud backup has been easy to configure, and a great product for our MSP customers!

Avantages :

Acronis has been easy to configure and reliable for offsite backup solution. The ability to integrate with RMM solutions has been greatly beneficial for our company and the companies we support. The reliability of the offsite backups, ease of restoration, and consistency of backups make this product one of the top on our list.

Inconvénients :

Could use a little more direct customer support. Perhaps additional methods of initial seeding, but otherwise the product is pretty solid.

We've been using Acronis Backup Cloud to backup VMs located in public cloud environments.

Avantages :

Agent deployments and updates are very straightforward, and the backup policy has just the right amount of configurable options without being overwhelming or confusing.

Inconvénients :

The API methods available are primarily focused on tenant/customer entity management vs. management of the actual backup policies and agents. This is on Acronis' road map however, and they've been making steady improvements since we began using the product.

It's a pretty robust software that's easy to set up and customize to each customer.

Commentaires : It's so much more customizable and flexible than other backup software we've used in the past, and offers much easier management. I get email alerts if there are more than 3 days with a backup failure, and can see what the error message was within the email so if it was something like a disc not being connected, I don't have to log in to the management software or the server, I can just give the office a call and check in with them.

Avantages :

You can easily tailor it to exactly your specific needs, and adjust those over time without having to remake the entire backup plan.

Inconvénients :

The latest update made the management interface a lot slower to load and to navigate. While it's clean and logical where things are located, it's just slower than it used to be, and requires drilling down through multiple layers, adding loading after loading. This occurs on all computers within our office and at my home office, and here we're getting 359.9 down and 73.1 up, so I really can't imagine it's an issue on my end. Hopefully this is fixed in a future update of the management portal.

A good option

Avantages :

It came with my package. I never had it find a problem, but then again that could be because it works.

Inconvénients :

Never felt 100% assured that it was doing its job.

Very flexible backup and recovery package

Commentaires : Have tested most of the business backup solutions out there. Acronis hit the sweet spot in terms of features and availability. It's available through distribution so you can pay for only what you use. It's multi-tenant for MSPs. Backed up Windows and Linux desktops and servers. It allows for local and/or cloud storage.

Avantages :

Multi-platform! Very flexible in the types of backups (full, incremental, differential), the retention policies, the storage destinations, etc.

Inconvénients :

While it is able to restore to a virtual machine, this is something you'll want to try ahead of any need for it. There's a bit of prep work to do to get a VM restore to work.

Scaleable cloud backup solution

Avantages :

The interface is unfussy and easy to install on clients. Offers lots of flexibility in backup schedules and destinations. The restore process is very simple and effective.

Inconvénients :

Can be pricey depending on circumstances.