17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Description de Cigo
Cigo est une plateforme cloud qui simplifie les livraisons complexes de fin de parcours grâce à des communications transparentes entre vos répartitions, votre flotte et vos clients. Automatisez le routage et la distribution avec ce créateur d'itinéraires simple et performant qui calcule les heures d'arrivée estimées et les délais en évaluant les données historiques sur le trafic, le temps passé sur site et le délai d'installation par produit. Offrez à vos clients une expérience incroyable avec des notifications dynamiques par SMS et par e-mail et un système de suivi en temps réel compatible avec les appareils mobiles.
Qui utilise Cigo ?
Mobilier et déménagements, appareils électroménagers, pharmacies, épiceries, services, 3PL (Third-party Logistics), matériaux de construction et enlèvement d'encombrants.
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Cigo
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Meilleur logiciel
Avantages :
J'ai testé plusieurs logiciels pour organiser les routes de nos clients et c'est définitivement le meilleur. ++ service à la clientèle de tr;s grande qualité. Très simple à utiliser pour organiser le routage. Notifications clients ... et bien d'autres qu'on n'utilise pas.
Inconvénients :
On est vraiment très satisfait de leurs services, vraiment, c'est le top
Réponse de l'équipe de Cigo
il y a 2 ans
Thank you very much for your review, it is always great to read that our customers are happy!
No hesitation to recommend this last mile logistics tracking app to anyone looking for peace of mind for their deliveries
Avantages :
We had an issue with another provider that would simply not send notifications, get the timezones randomly reset, and other small buggy problems that would affect our operations. Since switching to Cigo, we've had none of these headaches - from the seamless integration process, to the smooth daily operation, even our end users reached out to us to let us know how much they prefer the notifications they get with this app. Overall fantastic experience as a client, with an awesome intuitive UX/UI that left me with very few question, which when I did open tickets, got prompt responses from their staff. Highly recommended.
Inconvénients :
It's like day and night coming from what seemed like the dinosaur age from the previous logistics software we were using. I can't really think of anything i don't like from Cigo other than they have so many impressive features that my smaller delivery operation does not really have a use for.
Route management optimization at its best
Commentaires : If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment!
Avantages :
Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. [sensitive content hidden] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales.
Inconvénients :
Can't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements.
Alternatives envisagées précédemment :
Best pickup/delivery software on the market
Avantages :
[sensitive content hidden] made sure that we were set up for success!
Inconvénients :
Separate cost for optional services like “auto-split”.
Réponse de l'équipe de Cigo
il y a 4 mois
Thank you for your fantastic review! We’re thrilled to hear Jonathan ensured your success with our platform.
The perfect partner for a courier company
Commentaires : Its has been an amazing journey. We have gone from a company foing 150k a year to one doing 3 million. It has scaled every step of the way!
Avantages :
Its api set up is fluid and easy. The routing and use of the software intuitive. And its all backed by a world class customer service team. I can pickup my phone and within an hour have a solution. Most of the time they pick right up
Inconvénients :
Better reporting on the drivers would be nice