Gem

Greatest prospect outreach tool!

Commentaires : Since really diving into Gem back in September of 2021, I've found this to be such a great tool to use. The support we get from [SENSITIVE CONTENT] as well, is certainly very, WHITE GLOVE! I love everything Gem is and how impactful it's been in my day to day work.

Avantages :

Some of the most helpful features for me when using Gem, is the data and analytics it provides. It's impressive how it can break down analytics based on stages in sequences, projects, and also gives you freedom to build custom reports, as needed (per recruiter, per job, timeline basis, etc).

Inconvénients :

One of the things I wish Gem did contain was the 'interested/not interested/reach out later' options in the project view. It has it in the sequence view, but not for projects. I find that this would be very helpful as sometimes there is a lot of people in a project that don't necessarily get added to a sequence as Gem was unable to populate an email for them; if that's the case, then I typically proceed to send this person an inMail or a connection request on LinkedIn along with a message. It would be good if we can track their responses in the project view as well to also see how many people IN TOTAL are responding, not responding, etc.

Gem is the best tool for sourcing on the market

Avantages :

Gem has made sourcing so much simpler, our ability to track our pipeline very simple, and I can look through my statistics and make adjustments based on the data. It's very easy to use, I've been able to teach my peers and hiring managers how to use and implement within 30 minutes and have them up and running! It integrates with Greenhouse very easily. The ability to nurture email campaigns to candidates is the best I've ever found.

Inconvénients :

Occasionally the data can be incorrect, but that is one of the only cons about gem. I wish we could see the likely hood of a candidate to respond would be helpful moving forward. I also wish it would allow for an easier scheduling method for inmails and the ability to mark those in your response rates.

Stay Away From This Product!

Commentaires : In 2021 product was good But in 2022 the product went completely downhill following mass layoffs Account Management is unreachable, and customer support do not understand the productUser Account can be terminated at any point with no explanation Over 100,00 candidates lost Millions of dollars in potential deals down the drain

Avantages :

The text campaigns and sequences are very good

Inconvénients :

Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account Management Resume search engine does not work The system does not prevent duplicate entries

I love using Gem and their team!

Commentaires : Through my experience working with Gem I've been able to harness our recruiting data to allow is to make huge strides with our Diversity recruiting goals as well as uncover insights that help us re-organize and become a more efficient team. The team at Gem has been very helpful and I love partnering with them as they certainly have been committed to enabling us to achieve our goals.

Avantages :

I love that it gives us the ability to track our recruiting efforts towards our Diversity goals. I also love how easy it is to automate sequences and email campaigns while also providing quantifiable data so we can continue to iterate on our strategies. Lastly, the reports are great to view recruiting pipeline health.

Inconvénients :

Whenever I think of something that could be improved on the team is quick to help me find the solution. I really enjoy partnering with their CS team.

GEM works!

Commentaires : My experience with GEM has been really good, once I was able to use the software for a while. It was a learning curve but the articles and questions to answers GEM provides are helpful. I do feel there could be even more clarification to questions. The answers seem limited.

Avantages :

I like that this software is user friendly, and it helps tremendously in outreaches to candidates. The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and recruiting process.

Inconvénients :

I do find in some areas, the process of sending outreaches could be more clear. Specifically sending emails, vs inmails, there are different steps after the process such as "TO DO's" that may be missed if you didn't know they were needed.