Runn

Professional services companies: know your expected billing

Commentaires : The team are helpful and responsive to feedback; the tool is good and gets better every month.

Avantages :

Runn is great at providing a projection of what the billings of a professional services organisation will be in months to come. It's an essential part of running an effective business which isn't as commonplace as it should be!

Inconvénients :

With a lot of pre-existing tools (time-keeping, invoicing, business intelligence), it took a bit of time to get everything integrated nicely. While they do have out-of-the-box integrations that might suit your needs well, we found our needs too specific and needed to make custom integrations. That said, their APIs have meant that we could do this integration reasonably easily.

Alternatives envisagées précédemment : Google Sheets

Pourquoi choisir Runn : We had a hand-rolled solution using Google Sheets. It worked, most of time, but it was difficult to maintain, and difficult to use.

Logiciel antérieur : Google Sheets

Pourquoi passer à Runn : Moving to Runn meant that our whole project-management team could keep our future booked work up to date, and reliable projections of our future billing could be generated whenever we need them.

Easy to use for managing resource allocations and time reporting

Avantages :

This tool was so simple to implement, and it's easy to use to track what projects our resources are working on now and in the future. It gives us a good view of our cross-project metrics. I can't say enough about how customer support is very responsive to questions, issues, and feature requests. While the tool may not have every feature I want, it is a pleasure to work with this company.

Inconvénients :

While I would like better reporting, they make it easy to export data and when I have a unique reporting need I can move the data to a spreadsheet. Therefore, the biggest area of improvement I see for Runn would be more security profiles. We could benefit from more flexibility than what they provide.

Alternatives envisagées précédemment : Hub Planner, Nifty, BigTime, Float, Hive et Saviom

Pourquoi passer à Runn : This product is much less expensive than many of the other tools we looked at, and provided most of the functionality we needed without being too complicated.

Short and Sweet

Avantages :

This product for us was back to basics. Runn is very easy to use with the inclusion of all the major functionalities required to manage the project. Interface is easy to interpret!

Inconvénients :

Overall it's a good one but it will be great if we can export the custom fields data i.e. fetching the data for the custom field created for a Project along with other project details. Few other must haves are - more control on permissions - restrict backdated update for planner - saving the filtered view on report - bulk update if can be made easy

Runn is THE way to manage projects and resources in 2022

Commentaires : We made the great decision to start using Runn in early 2021 and it has been a blessing.
Easy to set up, customize and roll out to the different teams. Everything is built with care and it shows. Overall, I couldn't recommend it more. In just a few months, we are able to get better visibility and control over our services teams with a fraction of the effort.

Avantages :

Clean interfaces and easy-to-use software, that's what you need when you are dealing with the complexities of project and resource management. Runn delivers exactly that and keeps improving every week. Team leads now have up-to-date visibility on every front, including project financials, team utilization and beyond, without spending the entire day trying to source the updated data. it's ready for them.

Inconvénients :

Some Reports and permission levels are missing or are limited and we've had to figure out workarounds. This is something the team is working on and I am confident they'll be resolving it pretty soon.

Alternatives envisagées précédemment : Polaris PSA

Pourquoi choisir Runn : Keeping projects and resource management in Excel is an absolute pain, it's extremely time-consuming and it's outdated the moment you close a file.

Logiciel antérieur : Microsoft Excel

Pourquoi passer à Runn : Nimble and hungry team looking to deliver on a top-notch experience. A smaller company/product allowed us to provide feedback and be heard. Polaris seemed too complicated, built on top of a legacy system that created a lot of confusion and not so user-friendly software.

The Best Software for Software Development Agencies

Commentaires : Honestly, the team is amazing. They will answer your questions quickly, and offer support when needed. At one point, I spotted a bug with their dropdowns... I sent a support ticket and I had a response and a fix was deployed within two hours. Truly amazing stuff!

Avantages :

Runn is incredibly easy to use. It's UI is clean and makes it easy for the user to understand how to complete their tasks. Their support team is also incredibly responsive.

Inconvénients :

Runn is fairly new, so there are definitely some features we're waiting on... but the fact that the Runn team listens to every suggestion we make is amazing. I have complete confidence that Runn is going to be an incredible fit for us for a long time.

Alternatives envisagées précédemment : Forecast

Pourquoi choisir Runn : The other options could not support our process(es) for a reasonable price.

Logiciel antérieur : Kantata, Resource Management et Forecast

Pourquoi passer à Runn : We were in the Forecast sales process for two months before we realized they weren't a good fit. WAY too expensive, too.