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Zoho Commerce
Description de Zoho Commerce
Créez votre propre boutique en ligne grâce à Zoho Commerce. Profitez d’une boutique en ligne au design professionnel, sans avoir à payer de concepteur. Choisissez un modèle, créez votre mise en page par glisser-déposer, achetez un domaine et lancez votre marque. La plateforme vous permet de gérer l’inventaire, d’exécuter les commandes des magasins dans les délais, de configurer les expéditions, d’automatiser la gestion des taxes et d’accepter les paiements en ligne comme hors ligne. Celle-ci propose également des rapports en temps réel et des analyses détaillées basées sur les performances de votre boutique en ligne. Commencez gratuitement !
Qui utilise Zoho Commerce ?
Zoho Commerce propose des plans compétitifs adaptés à tous les besoins et budgets. Cette solution s'adresse aux entrepreneurs en herbe, aux start-up de vente en ligne et aux petites et moyennes entreprises.
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Zoho Commerce
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Avis sur Zoho Commerce
Best In class and Best ecommerce solution
Commentaires :
we are building the biggest B2B parts and accessories store in India for service centers, field engineers and repair shops.
we have the freedom to move our business from B2B to B2B2C with lot of other supporting apps like zoho salesiq, marketing automation and zoho campaigns
Avantages :
This software has given us the freedom to work from anywhere and syncing our inventory to accounts to control of every transaction in all aspects, not only this we can control lot of things from our mobile apps
Inconvénients :
nothing much yes some features which we need to try as per our marketing and sales strategy is the limitation on all saas based ecommerce platform whether it is shopify or big commerce
Réponse de l'équipe de Zoho
il y a 2 ans
Hi Sushil, Great to hear you had a 5-star experience using Zoho Commerce, and we are thankful for your continued patronage. We are glad that you were able to blend your offline and online B2B business model successfully with Zoho Commerce and control your inventory and pricing. We will do our best to ensure you have the best possible experience with Zoho Commerce in the future as well. Regards, Zoho Commerce Marketing
Alternatives envisagées précédemment :
One Single Software to Manage it ALL
Commentaires : Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team.
Avantages :
Zoho Commerce has a tight integration with corresponding backend systems like Books, Inventory, SalesIQ, CRM etc which means that it becomes very easy to manage the after sales actions like order & inventory management, accounts, customer relationship etc.
Inconvénients :
Most critical missing feature is bulk upload of product images and specifications. It takes a LOT of time to bulk upload products via excel and then map each variant manually to image in GUI.
Alternatives envisagées précédemment :
After using for more than 6 months
Avantages :
Easy integration with Zoho inventory and Books so invoicing and inventory management is much easier, integration with Google, FB etc is good
Inconvénients :
Very less known in market, many 3rd party players do not provide support for this. Buggy many a times. Payment gets stuck in Razorpay. If you are suing multiple warehouses, commerce show stock combining from all warehouses even though we assign 1 particular warehouse to commerce.
Réponse de l'équipe de Zoho
il y a 2 ans
Dear Abhishek, Thank you so much for taking the time to write us a review and thank you for your honest feedback. Every little feedback helps us improve our software and make the experience better for customers like you. Rest assured, we have noted your concerns and will strive to address them in the near future. In the meantime, if you have any specific queries or requests that we can address, we'd be happy to help you out. Please write to us at marketing@zohocommerce.com
ZOHO Commerce is a Simple & a User-Friendly E-Commerce Platform
Commentaires : Since our business was not a technology intense, we decided to use a 3rd party commerce platform - Zoho Commerce. From day 1, our experience with their sales & customer support team was great. With the help of their support team, I was able to setup & successfully launch our website in 2 hours, since then any additional support or issues was addressed immediately. With the help of Zoho Commerce, our sales grew to 5 folds within 1 year and expecting it to only multiply further. It is very user-friendly for a non-tech person like me. I also feel their pricing is very cost effective. I would strongly recommend Zoho for all SMEs.
Avantages :
Pricing : It is definitely cost effective & affordable for all small & mid sized companies. User-Friendly: It's very easy to use, even for a non-technical professionals. Initial Integration: was very simple and quick. Customization: Build your website the way you wanted. Customer Support: Both sales & technical support.
Inconvénients :
User Password: Signup User ID password can be made simple. Default Content: Few default contents (Eg. out of stock error/notification message and few more) require development. Honestly, no too many cons, compared to their pros.
Réponse de l'équipe de Zoho
il y a 3 ans
Hi Balakumar, thank you for leaving us a 5-star review on Capterra, and congratulations on the success of your online venture! We strive to be the ecommerce platform of choice for our customers by providing the right mix of ease-of-use, customizability, pricing, powerful integration features, and customer support, and reading your review just made our day! Marketing TeamZoho Commerce
Alternatives envisagées précédemment :
Affordable and yet powerful e commerce platform
Commentaires : Overall experience with Zoho commerce is wonderful. I recommend many small and medium sized ecommerce platform owners to try Zoho.
Avantages :
1) The software is affordable, they give us for free trial for more than 3 months, which is wonderful to play with the software and we decided it is the best one for our needs. 2) Other eCommerce software don't give many options for customizing, but Zoho has many customization options, which are easy to use and you don't need any developer knowledge. 3) Customer care is wonderful and you can expect a quick response almost all the times.
Inconvénients :
Maybe they can improve the speed of the website for 10% more at least by minimizing the code.
Réponse de l'équipe de Zoho
il y a 2 ans
Hi Srikanth, Thank you for sharing your experience with Zoho Commerce, a platform with all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data. While being easy to use, Zoho Commerce also provides powerful customization options thanks to its powerful site builder and visual editor. We also offer a suitably long trial period to ensure that our users have the time to explore all aspects of our software before purchasing it. Should our users still face any issues, our proactive support team is always happy to help. Concerning your issue with the website speed, I am happy to share that we are constantly optimizing our product, and you should not have any such issues going forward. Regards, Zoho Commerce Marketing
