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Description de Anytime Pediatrics

Anytime Pediatrics est une plateforme de télémédecine exclusivement conçue pour les pédiatres. Augmentez les revenus de votre cabinet instantanément grâce à des visites virtuelles conçues pour les pédiatres modernes. Assurez la satisfaction, la bonne santé et l'accueil de vos patients au sein de la maison de soins.

Qui utilise Anytime Pediatrics ?

Anytime Pediatrics offre aux pédiatres et cliniciens pédiatriques des technologies qui leur permettent de communiquer avec les patients pour prodiguer des soins virtuels.

Anytime Pediatrics Logiciel - 1
Anytime Pediatrics Logiciel - 2

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Anytime Pediatrics

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,4
Service client
4,8
Fonctionnalités
4,5
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
75%
4
17%
3
8%
Barbara
President (É.-U.)
Cabinets médicaux, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Forest Hills Pediatric Associates

5,0 il y a 4 ans

Commentaires : We have been very satisfied with our experience with Anytime Pediatrics. The platform continues to improve, technical issues continue to be fewer but the most gratifying has been the exceptional Customer Support. I can't say enough about how responsive we feel the Support Team has been. You never get the impression that your concern isn't relevant or that your ticket went into an abyss. You don't get a bot email that says you will receive a response in 3-5 business days. I think every ticket we have logged has been addressed, and usually solved, on the same day. My staff used to come to me with concerns - thinking that I would have more impact on getting results. But now the staff all know and are comfortable contacting support. Anytime Pediatrics is a model in performing Customer Service.

Avantages :

Anytime Pediatrics is very user friendly and had helpful training sessions and resources available to us when first implementing. They have been able to provide exceptional Customer Service despite the whirlwind that the COVID pandemic placed on their business. Knowing that the Anytime Pediatrics continues to evolve from the practical vision of a Pediatric Emergency Medicine physician who knows the needs of our industry is a huge plus. The future vision that Anytime Pediatrics will interface with our EMR sealed the deal.

Inconvénients :

Initially the video image of the patient was fairly small and we had technical issues with some dropped calls but both this have been addressed and improved in the short 5 months that we have been a customer.

Réponse de l'équipe de Anytime Pediatrics

il y a 4 ans

Thank you for sharing this feedback. Dr. Periard. We value your partnership and look forward to continue serving you, your team and patients.

Kevin
Kevin
Operations Analyst (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Peds-friendly and innovative, when it works

4,0 il y a 2 ans

Commentaires : Overall, we are happy with Anytime Pediatrics. The pros outweigh the cons, and the devs have worked hard to address the issues that do exist. In addition, they are constantly looking for ways to improve their product, which shows that they listen to customers' requests/complaints.

Avantages :

Anytime Pediatrics boasts several features that make it an excellent telemedicine choice for pediatric practices. 1. Anytime allows siblings to be linked under a parent's account, making it easier to manage appointment scheduling from the practice's side, and credentials management and appointment accessibility from the patient's. Other products we had tried required each patient to have a unique log in. This caused significant confusion, as occasionally appointments were made under a patient's sibling's name, rather than their own. 2. Anytime Pediatric's use of an account/login system allows for drastic improvement of patient/parent access to their virtual visit. Many other telemedicine products rely on a last-minute link being sent to the patient's email as their only way to join. We found that making parents responsible for logging in and joining their visit on time drastically reduced the number of no-shows and late arrivals.

Inconvénients :

From day one, we've had issues establishing connections between provider and patient consistently. Our doctors frequently (approximately once a week) begin a visit from the waiting room, only to find that the patient's video and/or audio is not working. Calling the patient reveals that they are able to see themselves, but can't see the doctor. The doctor is able to see themselves as well, but in place of the patient's video feed is a blank white screen. It seems that the only reliable way to resolve this issue is to have both the patient and doctor exit the visit, then send an instant invite to the patient. This wastes several minutes, though the recent addition of instant invite codes has helped reduce this. We don't typically contact support when issues arise, as historically they have not been very helpful. On multiple occasions, I've described the issue we encountered only to be told "that shouldn't be happening, try again and let us know if it persists". This, of course, is not a very helpful suggestion when a visit has already been delayed.

Sabrina
Clinic coordinator (É.-U.)
Cabinets médicaux, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

East of use

3,0 il y a 4 ans

Commentaires : Not a great first time use. Some kinks definitely need to be worked out.

Avantages :

Nothing at this point. Maybe after some time and working out the kinks it will be better

Inconvénients :

I should not have to add children already connected to a practice. I have to add my insurance info already added to the practice. These things need to be linked. I don’t want to add my children’s height and weight and allergies to meds that are already on file for this practice. When the nurse was texting me I would not have known she was texting unless I looked at my phone. No text noise. Her medical question should have been a phone call not a text. As far as the physician interaction it was great, no issues. Patient’s demographics history, and child information should be automatically uploaded when you link it to the same practice.

Réponse de l'équipe de Anytime Pediatrics

il y a 4 ans

Hi Sabrina, Thank you for using Anytime Pediatrics. The live video platform is a standalone solution and your basic demographics are required for profile creation. We are pursuing integration with existing Electronic Medical Records to minimize this process, but there are several EMR technologies so we cannot guarantee that we will be integrated with the one used by your child's practice. The profile creation is a one-time process. Thank you for the feedback on notifications when receiving chat communication. This has been provided to our development team to help guide continual improvements. -The Anytime Pediatrics Team

Chris
Owner and Practicing Physician (É.-U.)
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

ActiveKidMD review of Anytime Pediatrics

5,0 il y a 2 ans

Commentaires : Our partnership with Anytime Pediatrics has expanded our ability to serve more patients and families

Avantages :

Ease of integration into office workflow, extremely receptive support

Inconvénients :

Some initial challenges with initiating and maintaining connection with patients

Laurie
MD (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Filled the need when it mattered most and then some

5,0 il y a 3 ans

Commentaires : A great and valued piece to our healthcare delivery now.

Avantages :

This software is easy to use and for the most part easy for parents to use as well. It gives them peace of mind to still maintain their patient-doctor relationship during this pandemic without the risk of in-office visit.

Inconvénients :

Occasional hiccups with connections but rare