Description de Dusk IOP
The ultimate configurable next generation field service management software. Manage your resources on jobs, projects and tasks as one. Connect to your existing systems and remove data silos.
See all work in real time and where conflicts will be. Dynamic dashboards and customer portals. Design forms to meet your precise customer requirements. Configurable workflow automation to take action on tasks. Scale from single jobs to high volume recurring jobs. Timesheeting and payroll export out of box.
Qui utilise Dusk IOP ?
Ensure you have the right skills, on the right task and at the right time. Projects through to field tasks. Help your customers to self serve. Take time back in your day and improve your bottom line.
Où peut-on déployer Dusk IOP ?
Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
À propos de l'éditeur
- Dusk Mobile
- Fondé en 2013
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat
Pays disponibles
Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis
Langues
anglais
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À propos de l'éditeur
- Dusk Mobile
- Fondé en 2013
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat
Pays disponibles
Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis
Langues
anglais
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Comparez le prix du logiciel Dusk IOP avec ses alternatives
Fonctionnalités - Dusk IOP
Avis sur Dusk IOP
Dane
Alternatives envisagées :
Fantstic product, wonderful team
Commentaires : Overall experience has been excellent, from concept through execution. We're very early into our experience with the final program, but believe moving forward it will allow us to be proactive as a business rather than reactive, which is the biggest benefit.
Avantages :
The best thing about the software was it's outstanding breadth of ability, and the vast amounts of customization available.
Inconvénients :
What we like least would probably be how intricate the back end is, and that sometimes it can be slow to load information, but that may be because we have so much information.
Réponse de l'équipe de Dusk Mobile
l’année dernière
Thanks so much for the review Dane and your feedback. We've enjoyed working with the team over the years and your collective feedback is what keeps us improving as a business and adding features, that translate to direct benefits into the platform. Looking forward to more great years ahead. All the best for now!
Ray
Alternatives envisagées :
The Best of Both Worlds With Room To Scale
Commentaires : Overall I really like Dusk and see a ton of potential for us in the UAV industry. As a company we cater to various industries all the time and Dusk allows us to not only see a 5000 ft level but get into the fine details very quickly to see the lack of communication or the perfect execution. Nobody in your team can hide from the project from forms to tasks to even the job features in the app when they are on the field. Love the potential and scalability Dusk will be able to do with us here at Ozone.
Avantages :
I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery. Dusk does it all.
Inconvénients :
The learning curve of Dusk is very steep though if you have been around other project management software's you will be able to navigate the various windows, features and options. Word of advice take your time and go through each feature and test implement that into your daily workflow as it will reveal either the lack of or expand into your operations scalability.
Réponse de l'équipe de Dusk Mobile
il y a 9 mois
Thanks for the feedback Ray and your skills in setting the platform up were most impressive. We've enjoyed working with you through the trial and excited to have you and the team onboard as full paid customers.
Jon
Allowing insights into our business and highly accommodating development team
Commentaires :
Whilst we are in the very early stages of rolling out Dusk IOP to the workforce I have been continuously impressed with the responsiveness of [SENSITIVE CONTENT]
and the team. We have been informed of all progress and any issues have been resolved within a quick timeframe.
Avantages :
The customer service has been great. We've had a few features added to tailor the platform to our business and having the ability to change/add features to the software (where possible) is a huge plus to us. The gant chart overview of all projects is a great feature for our management to overview progress as well as the availability of personnel and how this is highlighted with any conflicts.
Inconvénients :
We are still getting used to the platform and it does take a little while to remember where things are and what they are called but over time this will become second nature.DU
Réponse de l'équipe de Dusk Mobile
il y a 6 mois
Thanks for the review Jon. You and the team have been fantastic to work with and we've loved solving some complex challenges! Looking forward to many more years.
Keith
Alternatives envisagées :
Great Tool
Commentaires : Alan was great and negotiable. Met our needs and worked with us on pricing.
Avantages :
The ease of use, compatibility to other software, and applicability to our needs.
Inconvénients :
More USA compatible. Needs updated maps of US and metric conversions.
Réponse de l'équipe de Dusk Mobile
il y a 9 mois
Thanks for the review Keith and you and your team have a been a pleasure to work with.
Lara
Highly Accommodating and Easy to Work With
Commentaires : IOP has given us flexibility in the way we collect information, and more efficiency with the collation of that information. IOP has helped streamline aspects of our business that we were struggling to manage.
Avantages :
This software allows our business to collect data from our field, with integrity and meaning. We are able to run our Field Force more efficiently, whilst also getting the best results for our Clients.
Inconvénients :
The administration to output using the software is quite detailed and intensive, however as a business, we made the decision to bring more administration in-house, so our users will have a better experience using the App.
Réponse de l'équipe de Dusk Mobile
l’année dernière
Thanks for the review Lara and the team have really enjoyed working with you to deliver the project, a lot of fun! Appreciate the feedback also, thank you!