15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

France Produit local

Description de Maze

Maze est la principale plateforme de test rapide qui permet aux équipes agiles de tester, d'apprendre et d'agir rapidement.

Les équipes produit et marketing peuvent tester les expériences orientées utilisateur à distance et de manière collaborative et voir leurs résultats se transformer en données exploitables et quantifiables en quelques heures et non en quelques jours. Avec Maze, les équipes peuvent tout tester, des prototypes aux concepts, en passant par la copie, la démocratisation et les tests à l'échelle de l'entreprise.

Qui utilise Maze ?

Maze permet aux équipes de produits et de marketing de tester des prototypes, de les copier ou de rassembler les opinions des utilisateurs, le tout au sein du même espace. Recueillez rapidement des informations sur les utilisateurs et créez une meilleure expérience utilisateur.

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Maze ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

France
Maze

Maze

4,5 (10)
Produit local
75,00 $US
mois
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VS.
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250,00 $US
unique
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39
5
4,4 (126)
4,5 (126)
4,3 (126)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Maze

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,3
Service client
3,8
Fonctionnalités
4,2
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
80%
4
10%
1
10%
jason
jason
Internet marketer (Cameroun)
Utilisateur LinkedIn vérifié
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Maze 2022 review

5,0 il y a 2 ans

Commentaires : Ultimate is a nice tool for quality product research for all businesses. Make sure to grab your own piece of the pie. I highly recommend Maze.

Avantages :

Best user testing tool with awesome features like smart reporting, easy collaboration, super fast integration, and target reach. Maze offers literally almost all the most sought-after User testing solutions at low pricing fees with quality customer support services. It has super conspicuous prebuilt templates which are essential for time-saving and it's easy to work with.

Inconvénients :

Some prebuilt templates are not easy to work with especially the ones for a testing website sign-up flow. It had to bleed the first time.

Eshwar
UX Researcher (R.-U.)
Recherche, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Solid prototype testing tool with drag-and-drop functionality

5,0 l’année dernière

Commentaires : Conducting some solid user research and a great way to have users evaluate prototypes. Generally a good experience, rough around the edges in some aspects but overall a modern and fresh way to have users test your prototypes and websites. Maybe recruit participants otherwise though.

Avantages :

Very easy to use and integrates superbly with our other tools (Figma). Importing prototypes is easy and I can develop surveys within Maze itself. Price is reasonable too, and auto generated reports at the end are a huge time saver.

Inconvénients :

Quite limited in terms of survey design to add alongside the prototypes, including survey logic and question types. Heatmaps and recordings can be buggy and the software is clearly still in development with some features still remaining incomplete.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services financiers, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The tool is awesome, the company behind it not so much

1,0 il y a 2 ans

Commentaires : I found Maze to be pretty good as a design testing tool. But when I left my last company forgetting to transfer the account ownership to another admin on the team, [SENSITIVE CONTENT]who responded from Maze so-called "help" team said, "If the [SENSITIVE CONTENT] is no longer available but the Team is registered under a company email address, then you will need to gain access to that email address so that we can send you the necessary confirmation code." [SENSITIVE CONTENT] ACTUALLY THINKS that a former employee can gain access to a company's email domain. This is considered "help"? [SENSITIVE CONTENT] said that they take their data protection very seriously. That's gret, [SENSITIVE CONTENT]. Not sure what that meant, exactly, because when the account comes up for annual renewal, and the credit card associated with the account is not chargeable, and the email Maze sends to the dead email address bounces back, and that account goes into default, and all the data disappears, how exactly is that data protection?

Avantages :

Fairly intuitive editor, easy to deploy.

Inconvénients :

Its presentation format can cause confusion for participants and the heat mapping function is poorly implemented.

Réponse de l'équipe de Maze

il y a 2 ans

We're sorry to hear that you ran into trouble with the ownership of your team. This policy is in place to protect the data entrusted to us by our customers against unauthorized access by a malicious actor. If we are contacted by someone other than the owner of the data and that individual claims to be the owner, we need to be able to get consent from the owner of record. Most companies forward a former employee's email address to someone else at the company which makes recovery easy. We can then work with them to get the necessary consent to safely transition ownership. Otherwise though we will not transfer ownership without consent from the owner of record. We regret that you didn't feel supported as a result of this, but it is an important policy in order to protect our customers' valuable data against unauthorized access. We appreciate your feedback and we'll definitely look at how best we can protect our customers while still enabling handoffs safely.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services financiers, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Came to fill gaps in user experience tests

4,0 il y a 3 ans

Commentaires : The app is great for prototyping and user tests, especially remote and needing quick responses. In my opinion, there is still room for several improvements that could be made with certain urgency, as they would not be so laborious from a technological point of view.

Avantages :

It is very easy to use and to create and manage the tests, it has a short learning curve. Integration with figma is great, it simulates devices correctly (Web, iOS, Android). Any change in figma can be updated in just a few moments. Deploying a test and sending it to multiple users is a quick task with Maze.

Inconvénients :

From the point of view that it is a software for design and usability testing, it leaves a lot to be desired for those who assemble it. It's a bit limited in question templates, I miss a multiple choice format with images for example. The sorting card template doesn't work very well, and depending on the number of options you put for selection you will have a large vertical scroll making it difficult to understand and select, and besides, they are not cards at all. Reports are a very nice feature, but at the visualization of the results it is kind of difficult to make comparisons and identify the users at different times of the journey.

Adam
Software developer (Suède)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

The Ultimate User Research and Product Discovery Tool!

5,0 il y a 12 mois

Commentaires : My experience with Maze has been fantastic. The platform has helped me to validate product decisions, collect valuable customer insights, and optimize user experiences that drive impact. The tool's user-friendly interface and powerful features make it an essential part of any team's research and product discovery toolkit. While there may be a learning curve for beginners, the benefits of using Maze far outweigh any challenges. I highly recommend it to anyone looking to improve their user research and product discovery processes.

Avantages :

As someone who is passionate about user experience, I love how Maze provides valuable insights into user behavior and preferences. The platform's ability to collect and analyze data from prototypes and live sites has been a game-changer for our product development process. The continuous optimization feature has helped us to identify and fix issues quickly, resulting in a better user experience for our customers. The platform is user-friendly and intuitive, making it easy for me and my team to use.

Inconvénients :

While Maze is an excellent tool, it can be a bit overwhelming for beginners. The platform offers a lot of features, and it may take some time to learn how to use them all effectively.