Tiflux
Description de Tiflux
A ticket management, team management, contract management, and remote management, monitoring solution that help in productivity and control of IT assets for service providers, software houses and Lire la suite internal IT Departments. Set your own brand, color and url at our white label plan to give more confidence to your customers. Some off tools are Remote Access, Password Safe, Monitoring, chat, app mobile and other Afficher moinsQui utilise Tiflux ?
Information Technology and Services, Computer Services, Software Houses and IT Departments
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Tiflux
Alternatives à Tiflux
Avis sur Tiflux
Diego
Alternatives envisagées :
My experience with TIFLUX
Commentaires :
I love the Tiflux.
Before then our company was a mess internally, with like a hundred different Trellos to sync all departments in the todos. Now we organize all our jobs between areas in a single software, with different SLA's and different fields for each kind of support that we need to do.
Avantages :
I loved the way it distributes the job between our internal teams and that we can have all the different teams solving all jobs in a single ticket software.
Inconvénients :
We are using it internally being customer and provider in the system. It works very well, but, for sure, there are some improvements considering this specific use-case.
Réponse de l'équipe de TiFlux Sistema de Gest?o
il y a 3 ans
Diego, we are grateful as regards these words and we are delighted to know that TiFlux is helping ASaaS to have outstanding results. We are standing by you for whatever you need, whether for KPIs and also extraordinary results!
Jonas
Alternatives envisagées :
Excellent tool
Commentaires :
Since we implemented TIFLUX in our technical support department, we have been able to control our tickets more productively.
In addition, we are recording data that we never kept.
Today we have a much better view of our customers and information that generates incredible reports.
Avantages :
- Possibility of customization - integrations - remote access - ease of locating tickets - Specialized and capable technical support
Inconvénients :
- some settings are a little complicated - The interface is not so friendly but it is complete. - Email settings require special care
Réponse de l'équipe de TiFlux Sistema de Gest?o
il y a 3 ans
Jonas, we are grateful as regards these words and we are delighted to know that TiFlux is helping ELG to have outstanding results. We are standing by you for whatever you need, whether for KPIs and also extraordinary results!
Rafael
TI Flux
Avantages :
Ti Flux has a very easy and intuitive usability. The team's support is very fast. The product facilitates the management of tickets.
Inconvénients :
some reports could be more advanced for service providers that they need to use to bill their customers.
Réponse de l'équipe de TiFlux Sistema de Gest?o
il y a 3 ans
Rafael, we're very grateful for your feedback and partnership. We're working to launch new reports to help you, in order to optimize and improve your daily routine :)
Fabiano
Alternatives envisagées :
TIFLUX is the best app for IT companies and customer service
Commentaires :
217/5000
It helped us a lot to understand our performance and that is why it helps us in making decisions. Our routine became easier and we were able to plan better. If I had a few more reports it would be almost perfect
Avantages :
I really like the UX of this app. My team feels very easy on a daily basis with the ticket display screen. In addition I have good reports and a good range of settings. I really like the UX of this system. My team feels very easy on a daily basis with the ticket display screen. In addition, I have good reports and a good range of settings. However, what attracts me most at TIFlux is not the app itself but the attention given by the Customer Success department.
Inconvénients :
Some details are still missing to assist in product configuration. Something that I dislike is the fact that after the first configuration it is very difficult to change several settings as the old records are stuck in these settings
Réponse de l'équipe de TiFlux Sistema de Gest?o
il y a 3 ans
Fabiano, we are grateful as regards these words and we are delighted to know that TiFlux is helping Verum IT to have outstanding results. Concerned with the configuration, at present time in production, we will evaluate the best course of action to make your jorney with our solution even greater. We are standing by you for whatever you need, whether for KPIs and also extraordinary results!
Rodrigo
Our analysis of Ti Flux
Commentaires :
Here in Cairo we have professionals who work in the area since 1998.
Our opinion is unanimous, TI Flux concentrates all the tools that a company like ours needs. In addition to always surprising us with new features.
Avantages :
The best part is the integration of features. In other cases, we need to use more than one tool.
Inconvénients :
The remote access tool can improve compared to others on the market, but it is still good.
Réponse de l'équipe de TiFlux Sistema de Gest?o
il y a 3 ans
Rodrigo, we are grateful as regards these words and we are delighted to know that TiFlux is helping Cairo Tecnologia to have outstanding results. Concerned with the Remote Access, it's at present time in production, we will deliver a fantastic experience with our new RMM. We are standing by you for whatever you need to achieve extraordinary results!
