Description de Onfido
Assurez votre conformité avec les réglementations AML (Anti-Money Laundering) avec la vérification des documents et la technologie biométrique faciale.
Qui utilise Onfido ?
Services financiers, banques, jeux, transports, industries règlementées, télécommunications, commerce de détail, e-commerce, économie de partage.
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Avis sur Onfido
very helpful and flexible tool to answer our daily bases.
great tool by a great company. very nice and helpful employees that always assist you with a smile
great working methodologies to understand user needs
great customer support and sales fair negotiations tool function with no downtime
support from onfido finance team is slow
Boosted our customer acceptance rates
Commentaires : We switched from an Experian solution to Onfido, and saw an immediate improvement in acceptance rates. This increased revenue while reducing customer support costs.
It was quick and easy to implement, and customer support is great. Loved the SDKs and the great customer experience when switching from desktop/laptop device to mobile to capture identity documents with a camera, or take a selfie.
The new Studio workflow product provides the decision-tree that has been missing to date, so there are very few negatives.Might like better accuracy for watchlist screening, as 99% of "consider" results are false negatives, but appreciate this is probably down to the quality of the PEP/Sanctions data available from Government sources.
The team at Onfido are really helpful and responsive, with a genuine desire to help you get the best from their products. This is helps what sets them apart from other eKYC providers.
The recent move to deleting customer data could have been handled better, with more notice, however this is a minor point.
Commentaires : ok
The service from your people is fantastic
Slow processing of id documents resulting in some dropoffs
I like how Onfido's team prepare our monthly meetings, in order to see all the relevant aspects of the last month and see how they can improve the product. In addition to that, is a product that is constantly improving, and thats what i like the most.
An aspect that i think Onfido can improve is the quantity of accepted documents in several countries, because there are some countries that doesn't have much accepted documents.