Intalk.io
Description de Intalk.io
intalk.io is an Omnichannel Customer Interaction Platform, designed & developed by Agami Tech Pvt. Ltd. intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With its cloud contact center capabilities, you can run a contact center on-cloud with agents connected from home. It has in-built Chatbot platform that can automate lead generation, service responses, etc.
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Mukhtar
Agami-Tech
Commentaires : Awesome, Excellent
Avantages :
Dashboard and reporting, excellent UI and UX
Inconvénients :
Ease to use and plugins are available for integration.
Ranjeet
Alternatives envisagées :
One the best cloud telephony solution available in the market
Commentaires : Overall, We are happy with intalk service.
Avantages :
Cloud Solution, Automatic Data Backup, Support from founders, Customer first approach
Inconvénients :
Delays in implementation! Getting new changes done takes some time
Virendra Singh
Agami Intalk
Commentaires : goog to go
Avantages :
Easy and value for cost. we are using this for govt call center and currently best features has been introduced by Agami
Vikrant
Alternatives envisagées :
Best Dialer - Intalk
Avantages :
I have tried many other telephony, but this is absolutely the best. Easy to config and start as soon as you want for your business. Also, have already diff modules in place which will help you to execute your project in a timely manner. Anyone can config very easily and sample to use this tool for end-users it's not my personal opinion all of these based on my team feedback.
Inconvénients :
Easy to use and config in any ticketing tool very short frame of time. Can start this software within a very nominal time frame along with multiple things that are already available in this dialer. This helps users further decisions on time based on business requirements.
Nitesh
Alternatives envisagées :
Ainu Intalk
Commentaires : Fantastic it's been great using this tool from years n without any hassle n very limited outage application delivered all the business needs
Avantages :
Dashboard kpi analysis tool, other Features like lead management , CRM Integration
Inconvénients :
All are good there is no bad feedback where they need improvement
