17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
![Botpress](https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b5c73eb-8761-4a95-a4df-1ed7674fb161.png?w=90&h=90&fit=max&dpr=3&auto=format&q=50)
Botpress
Description de Botpress
Botpress est une plateforme d'IA conversationnelle open source dotée d'un ensemble complet de fonctionnalités pour l'automatisation des processus. Ce logiciel de niveau entreprise a été conçu pour les entreprises qui souhaitent modifier la manière dont elles automatisent les services et les mettent à la disposition de leurs équipes. Permettez à votre équipe de collaborer à la création d'expériences conversationnelles grâce à un contrôle de l'accès en fonction des rôles et à la gestion des versions. Déployez le système conformément à vos politiques de sécurité et de données. Améliorez vos performances grâce à des analytics et des reportings performants.
Qui utilise Botpress ?
Pour les entreprises qui ont besoin de déployer un nombre croissant d'automatisations au sein de leur structure et qui disposent d'une main-d'œuvre technique limitée.
Botpress ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
![Botpress](https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b5c73eb-8761-4a95-a4df-1ed7674fb161.png?w=90&h=90&fit=max&dpr=3&auto=format&q=50)
Botpress
Avis sur Botpress
![Carolyn](https://reviews.capterra.com/cdn/profile-images/linkedin/ef4af8c263e9bb5a1f072e64973c4612b5fc8aa9b885bc8921e3415bcd1bdd95.jpeg)
World-Class Bot Building Platform
Commentaires : Botpress is a great platform with a strong community of developers around the world that are welcoming and open to sharing their time, resources, and elevating best practices among bot builders.
Avantages :
Botpress offers an economical and code-friendly low-code platform that allows for a range of user skill and experience to begin building scalable applications quickly.
Inconvénients :
Ambiguity on feature releases / project update timelines. They're certainly not the only company that ships features without a schedule posted to the public, but it's always nice to have a know in advance when new bells and whistles are coming!
Excellent product and very user-friendly
Avantages :
After evaluating multiple options, we found Botpress to be the ideal solution. This tool stands out for its user-friendliness, ease of use, and efficiency. The combination of managing conversation flows with pre-configured cards and AI provides effective control and remarkable flexibility. Moreover, the integration with GPT is highly impressive and seamlessly incorporated into the tool. In addition, the support for learning the tool is robust. The available documentation, active Discord channel for inquiries and discussions, and comprehensive YouTube training channel together create a well-designed ecosystem around the tool.
Inconvénients :
While the documentation is accessible and easy to consult, there are areas for improvement, such as the inclusion of default values for certain configurations or variables. Our tests helped us identify these, but the search in the documentation did not.
Amit’s review
Avantages :
Ease of usage Ui flow design Nlp processing
Inconvénients :
Customization Add custom widgets and hooks
Réponse de l'équipe de Botpress
il y a 5 ans
Hi Amit, first, I want to thank you for reviewing Botpress. It's greatly appreciated. I'd love to get the chance to pick your brain on custom widgets and hooks. If I get a better understanding of your use case, I can bring this up in a product meeting. You can also create a ticket on our Github project since we are open-source. Best, Marc
A Flexible Chatbot Building Platform
Avantages :
I like that Botpress has a low-code interface that makes it easy to create and manage chatbots, with little or no coding skills. I can use the visual flow editor, the built-in templates, and the drag-and-drop widgets to design conversational flows and user interfaces in minutes.
Inconvénients :
I dislike that Botpress has a steep learning curve, especially for beginners and non-technical users. The platform has a lot of features and options, which can be overwhelming and confusing at first. I have to spend some time and effort to learn how to use the platform effectively and efficiently.
![Artemio](https://cdn0.capterra-static.com/profile-images/linkedin/9dbade52ca71dffe5d1fe6e3ecd9af4c.jpeg)
Exceptional conversational AI software
Commentaires : We are working in a help desk solution for our field workers support
Avantages :
1. It's open source 2. Botpress hass a community forum for support 3. Botpress SDK is help you to develop robust apps and with more functionalities
Inconvénients :
We still are testing this solution and not yet have cons arguments
Réponse de l'équipe de Botpress
il y a 5 ans
Hi Artemio, thanks for taking the time to review Botpress. I am glad to hear your positive experience and I am looking forward to seeing you benefiting from a conversational ai platform. Best, Marc
![Jon David](https://reviews.capterra.com/cdn/profile-images/linkedin/8b0b6b0933cd8249adb92a3ae7930a2fb0c7f15ba4a1b24919aa508ec0350b35.jpeg)
Great Beginner Friendly Chatbot Platform
Avantages :
We loved the low cost and east of deployment. We were looking at about a half a dozen different chatbot platforms. We had narrowed the choices down to two open source chatbot platforms because we did not want to be locked in to anyone companies technology. We did not expect much support but Botpress was a nice surprise. They have a very active and supportive community along with weekly office hours and Discord server which was a great resource.
Inconvénients :
There wasn't really anything not to love about Botpress. The initial startup was a bit confusing because we had been using other open source platforms and weren't expecting an already setup cloud platform but that was a wonderful surprise.
boom in ai field
Commentaires : its is awesome literally it helps me first day i did not know how to use when i am friendly with it then i made me master after two days
Avantages :
pros are following: easy to handle easy to publish easy to use easy to use multi functionality
Inconvénients :
i like most is the feature that we can get source code also through which we can implement on project easily
Chatbot Creation with Artificial Intelligence
Commentaires : Overall, it's interesting and satisfying; it helps spark the imagination to create interesting bots.
Avantages :
Easy of use and development of natural language bots
Inconvénients :
At first, it's a bit difficult to understand the interface
Good Experience
Avantages :
Easy to understand easy to use botpress is amazing
Inconvénients :
Sometimes it gets buggy and botpress team need to look into this
Botpress is a Great Way to Get Started in Chatbots
Avantages :
I like that it was easy and free to get started. They have a generous free plan, so it's easy to explore and test its capabilities.
Inconvénients :
It would be a huge help to have more templates available as a starting point. The software is intuitive, but for a beginner it's hard to sift through all options to find the best way to accomplish the task at hand. I think having more templates would be a great way to learn options and best practices.
Buen contenido para personalizar un bot
Avantages :
Me gustó que tenga variables que detecten automáticamente si es fecha o si es un nombre de persona
Inconvénients :
Que no obtenga respuestas de una api por medio de get
very good but need more effort
Avantages :
ease of use variety of features ease of integration flexibility
Inconvénients :
live chat and dashboard for managing the bot aren't the best there this is a critical issue to solve. would be nice to consider pricing for non dollar contries
The best AI enabled bot platform
Commentaires : It's very helpful for our educational purpose project at my university
Avantages :
It's easy to use the studio without doing the code stuffs and API
Inconvénients :
-Less CSS modification and js file not modifyable -Glitched in KB and flows
Easy, quick, and powerful
Avantages :
It was way easier than I thought to create a chatbot. And the powerful tools were just what we were looking for.
Inconvénients :
The only issues we have faced is with multiple knowledge bases. Once we added a second knowledge base, the results of the chat changed.
Botpress is a universal tool for creating chatbots.
Avantages :
I like that Botpress is versatile in it's functionality. It comes with great built-in tools as well as the possibility to embed custom code.
Inconvénients :
It is not that easy to use when you first start out.
Botpress approaching
Avantages :
It is easy to understand it. The process for building bots is very intuitive
Inconvénients :
Complete courses to understand all the functionalities
Botpress setup experiance
Commentaires : Over all I was very happy with the ease of setup.
Avantages :
How simple it was to get up and running with our data.
Inconvénients :
Not as customizable as I would like. For example having and api to use
![Abhishek Raj](https://cdn0.capterra-static.com/profile-images/linkedin/9643ad720ec2863cb3eadda63ac99b8e.jpeg)
An excellent Bot framework that can be deployed totally on premise.
Avantages :
I have evaluated a dozen other chatbot frameworks but choose to go with Botpress. One of the main things which I like about Botpress is that it can be deployed on-prem and none of the data leaves your organization. It can be customized as you like and as they said, it's like a WordPress for chatbots. Recently Botpress community support started growing.
Inconvénients :
There is a learning curve to it. The documentation/blog can be improved to help customers stay motivated.
Réponse de l'équipe de Botpress
il y a 5 ans
Hi Abhishek, thanks for reviewing Botpress and for bringing up the learning curve of our product. We've recently hired great talents to improve the experience. We are also putting more effort into content creation to help the community use Botpress to its fullest potential. Cheers!
Alternatives envisagées précédemment :
Best on premises chatbot solution
Commentaires : Best open source solution available on the market
Avantages :
- Easy to use CMS - Great modular architecture - Community support - Fully customizable - Multiple bots on one instance
Inconvénients :
- Lack of documentation - Businesses model is based on paid features and paid support rather than just support
Réponse de l'équipe de Botpress
il y a 5 ans
Hi Demyan, Thank you for the very detailed feedback. Cheers!
![Ian](https://cdn0.capterra-static.com/profile-images/linkedin/1178d2985c1b66718f1330be5730cba0.jpeg)
Boopress is Very nice
Avantages :
easy usability and easy management for the administrator.
Inconvénients :
didn't have much video tutorial and the installation was not very fast.
Réponse de l'équipe de Botpress
il y a 5 ans
Hi Ian, thanks for taking the time to review. I'd love to know more about the speed of installation. I'd like to know your thoughts and understand how we can improve. Please send me an email Best, Marc
![Kevin](https://cdn0.capterra-static.com/profile-images/linkedin/7b0e253e631506ed8ae6e219f3284c18.jpeg)
Still evaluating the free version
Commentaires : Still evaluating, but trying to better understand where the Bots can be helpful in a learning environment
Avantages :
The visual editor is a nice addition, easy to implement on linux, just a few commands to get started
Inconvénients :
While the visual editor is nice to have, there is too little documentation on building a bot. The app is updated quite frequently, but the documentation trails way behind. The only way that we learned to build a bot is by following along a YouTube tutorial from 2 years ago. Wish there were more walk-throughs.
Réponse de l'équipe de Botpress
il y a 5 ans
Hi Kevin, I want to thank you for your feedback. I take good note of the lack of documentation about building a chatbot. We will work to improve this. Best, Marc
From the beginning
Avantages :
The robust and integrated platform fully featured and open
Inconvénients :
Bugs and critical features should be prioritized over net features
Réponse de l'équipe de Botpress
il y a 5 ans
Hi Federico, Thank you for your review and for being a part of the Botpress community.
Botpress review
Avantages :
Tem uma ótima funcionalidade e atende as expectativas de IA.
Inconvénients :
Pode ser um pouco complicado para o uso inicial, mas facilmente adaptável em pouco tempo.
Réponse de l'équipe de Botpress
il y a 5 ans
Thanks a lot for the great review.
Not able to get it running lack of tutorial and ease of use.
Avantages :
Flow based structure, drag & drop and connecting
Inconvénients :
Nil, I didn’t explored that much coz I got so confused and went back to rasa
Réponse de l'équipe de Botpress
il y a 5 ans
Hi Anurag, thanks for taking the time to leave a review. I am sorry you had such a bad experience with our product. I'd love to take some time and pick your brain to really understand where we should improve to make sure that doesn't happen again. Please send me an email so we can schedule some time. Best, Marc
making a bot was never so easy
Avantages :
Easy to set up your bot helpful guides Easy to manipulate
Inconvénients :
At first it was a little complicated to integrate our bot to the systems
Réponse de l'équipe de Botpress
il y a 5 ans
Hi Moises, thanks for taking the time to review Botpress. I'd like to know how we could have made the integration easier for you. Please reach out to me with more details. Best, Marc