Mapsimise

Superb, tailored support

Commentaires : Excellent. Uniquely tailored to our requirements. A flexible, honest and open approach.

Avantages :

I came to Mapsimise with a data and addressing brief which they understood immediately. Their approach was helpful, flexible and at a great price.

Inconvénients :

My own technical ineptitude made it tricky to use at first, but the helpful advice and guidance soon sorted that out for me.

Customer support makes this product well worth the purchase.

Avantages :

This software is a robust edition to our new SugarCRM. We have a unique subgroup of contacts that needed to be mapped, and customer support worked with us to implement mapsimise in a way that would work best for our team. Not only that, but we actually had the [SENSITIVE CONTENT HIDDEN] working with us personally to make sure that our needs our met. Honestly, we had looked into using competitors software to try and cut costs, but the support of this competitor was horrendous and the functionality wasn't even close to what Mapsimise could do. We are happy to be Mapsimise customers!

Inconvénients :

Initially this software does take some time to get comfortable using. I'm not sure if there are user intro videos or resources that I missed, but we just learned it through trial and error. I'm sure I'm missing functionality just because I don't know what all this tool can do, and I'd like to learn how we can use this even better. For functionality, I do wish there was a way to have multiple conditions applied for pin variation and that a quick filter can be removed from a map once it is created. Overall small tweaks to a really robust product.

Mapsimise

Commentaires : We have just started our journey with Mapsimise and so far its been great been able to visually see our CRM data represented graphically and real time as records are being updated, very helpful when working on large projects throughout the UK.

Avantages :

Very easy to use the features and functions within Mapsimise and connect to CRM environment, quick turn around times from support queries.

Inconvénients :

Areas for enhancement: - Extend the KML file limit from 9Mb - Allow to have company customised images/icons/shapes to be imported

Review from a Commercial Property Surveyor- UK

Commentaires : As a commercial property company we are building up useful data on commercial properties which will help with different aspects of our work, including rental and valuation data. It is useful to be able to pinpoint information by location, without having to trawl through historic files of information for the data we need. Having our information on a visual platform is of huge benefit. We are very excited about Mapsimise.

Avantages :

The customer service and support has been outstanding, to help us get up and running with Mapsimise. We have not used Mapsimise to its full potential yet, however we are looking forward to exploring all the facilities it has to offer. We can already foresee the positive impact it will have on the efficiency and growth of our commercial property company going forward, both for storing and displaying useful comparable data for our reports and valuations.

Inconvénients :

As with any new software, you need time to learn and explore the processes of inputting information, functionality and options for displaying the data. However, this is not really a con as The Mapsimise Team took the time to show us the system and have advised they are there to assist with any queries.

Visualising business to keep ahead

Commentaires : an excellent experience - great product BUT, crucially, superb service support

Avantages :

I particularly liked the ease of application for a product that can be so beneficial to our business. Beneficial to our business because in my experience there I have come across no other product that visualises data quite as effectively and in such an accessible way. Data is not everything it seems (to many) - Mapsimise gives it another dimensin

Inconvénients :

To be honest there is actually nothing that I can think of that I dislike. Arguably the user interface could be improved for some user profiles ie people that are not that literate when it comes to using business data tools like CRM. However that is not a dislike or a problem in anyway.