OpenPhone

Great as a second business line

Avantages :

Can make calls as easily as form openphone as my normal daily phone

Inconvénients :

No cons works as I need and many features requested are being developed

Great 2nd line phone service for business

Commentaires : Had problems initially porting my number due to my problems from my previous service. I worked with one tech person at OpenPhone who was proactive, communicative, and really made me feel like my business was super important to them. The service is crystal clear, and everyone I've reached out with has been responsive very quick. Love the new services that keep being introduced, especially the auto transcript of voicemail and call recordings. Havent used the auto attendant, but plan to soon. So many features all for one low price. OpenPhone is a great business partner to have.

Avantages :

separate contacts lists, windows desktop app, many features with new ones constantly being rolled out, and all for a very reasonable monthly charge are why I love Openphone, but what truly separates them from others I've tried has been the support I received during implementation and porting my number.

Inconvénients :

The only thing I'd like to see is the ability to set a (or for it to have its own) custom ringtone

Using OpenPhone to always stay connected

Commentaires : In my two years of using OpenPhone, I have never felt the need to replace this app because it has pretty much everything I need in a calling app.

Avantages :

The interface of both the PC and mobile version are very smooth and user friendly.

Inconvénients :

Whenever an update occurs, there is usually a minor inconvenience that comes along with it. Something like call logs not getting updated, or the app itself taken too long to update.

No customer support

Commentaires : My experience has been very frustrating. I would not recommend using them. Their technical support is almost non-existent. I was trying to port a number into Openphone.

Avantages :

I did not use this product because I could not get it to work.

Inconvénients :

There is no telephone customer support. You can only have customer support by email which takes 24-48 hours for a reply. After not getting responses to my requests for help, I found out there were no refunds.

An awesome business phone and SMS Solution for today's mobile driven world.

Commentaires : OpenPhone is a business phone and SMS solution designed specifically to make communication easier for small businesses owners and their teams. It offers a wide range of features that are tailored to meet the needs of entrepreneurs, solopreneurs, freelancers, and other small teams without unnecessary friction or feature bloat . With OpenPhone, you can make and receive calls, send and receive text messages, and even schedule messages to be sent at a later date. I love that it lets me share my phone number with customers without revealing my personal cell phone. Plus, OpenPhone offers a simple, straightforward pricing structure that makes it an ideal choice for businesses on a budget. Works awesome with my iphone.

Avantages :

OpenPhone is one piece of my business toolkit that I simply cannot be without. I own and manage two small businesses and was finding giving out my personal number unmanageable as I didn't know who was calling me and for what purpose. Having a dedicated local number that I can tie to my business in google maps, facebook, and my websites was a huge piece of my business toolkit. Openphone has been amazing.

Inconvénients :

There have been a few service outages in the time I have been a customer, but the openphone team has been responsive about action taken, and have communicated well though it all. All have been resolved in a timely fashion.