SpotOn

L'un des meilleurs logiciels de paiement

Avantages :

C'est un logiciel facile à utiliser, efficace et très rapide dans le traitement des paiements. Grâce à ses fonctionnalités, il permet de faire des réservations et des commandes sécurisées en ligne.

Inconvénients :

C'est un bon logiciel que j'apprécie beaucoup mais qui n'est pas disponible dans tous les pays

Meilleur logiciel de a

Avantages :

Avec SpotOn des paiements sont bien sécuriser et fiable et cela permet le bon fonctionnement des entreprises. Son usage est très simple.

Inconvénients :

Avec SpotOn des paiements sont bien sécuriser et fiable et cela permet le bon fonctionnement des entreprises. Son usage est très simple.

Commande en ligne

Commentaires : Spoton est entièrement indispensable pour mon entreprise

Avantages :

Spoton est un logiciel de commande en ligne très utile et fiable pour mon entreprise

Inconvénients :

Spoton est le logiciel dont l'entreprise a besoin pour gère au mieux les commandes

Logiciel de paiement

Avantages :

Logiciel très fiable et très facile à manipuler.

Inconvénients :

Je ne trouve rien comme inconvénients à type de logiciel.

Logiciel de gestion

Avantages :

Le logiciel spoton est un tres bon logiciel qui aide les entreprises dans la gestion par mail a la clientèle.

Inconvénients :

La tâche facile et rapide de ce logiciel spoton et son rapport prix est acceptable.

Logiciel de Gestion d'email

Avantages :

Grâce à ce logiciel j'arrive à automatisé mes campagnes publicitaires par e-mail et je trouve ça très efficace.

Inconvénients :

Je ne retiens que du positif dans l'utilisation de ce Logiciel

Logiciel de traitement de paiement

Avantages :

Notre entreprise a désormais une facilité à traiter les paiements grâce à SpotOn. Un service client très dynamique. Nos clients sont satisfaits grâce à ce logiciel.

Inconvénients :

SpotOn un logiciel auquel je ne reproche grand-chose. La qualité de rapport prix est appréciable.

Logiciels de caisse

Avantages :

D'une fonctionnalité très pratique, ce logiciel permet de traîter des paiements, d'email marketing. Il facilite également la commande en ligne.

Inconvénients :

Aucun inconvénient venant de ce logiciel à signaler.

Logiciel de gestion transparent

Avantages :

C'est le plus meilleur logiciel qui facilite surtout aux restaurants,une conception conviviale, accélérer le paiement et simplifié la gestion des menus

Inconvénients :

Je recommande surtout aux restaurants d'utiliser ce logiciel pour un meilleur fonctionnement de leurs restaurant

Logiciel de publication

Avantages :

Le logiciel SpotOn est un bon logiciel qui me console plus rapidement et plus facilement mes publicités par mail.

Inconvénients :

Le prix du logiciel SpotOn est si abordable , donc je n'ai de mauvaise chose a dire.

Logiciel de gestion

Avantages :

Le logiciel spoton est un bon logiciel de gestion avec lequel je gère mes paiements en ligne . C'est plus facile.

Inconvénients :

Le logiciel spoton a un prix abordable dont j'ai pas d'inconvénients à avouer

Logiciel de paiement

Avantages :

Spoton est un très bon logiciel de paiement . Tres fiable et plus sécurisé .

Inconvénients :

C'est un tres bon logiciel à recommander au utisateur

Spot On Restaurant

Avantages :

The customer service is top notch. Every time I call in, whoever is on the other line is always ready and eager to answer any questions I may have. They also provide useful input on strategy with how to create a button, modifier or how to implement an idea I have in my head and put it to use via our POS.

Inconvénients :

The keyboard is the only negative thing with SpotOn. It's a funny joke amongst our staff at how awesome the system is top to bottom but the keyboard is the only part of SpotOn restaurant we don't understand.

Exceptional Service from Spot On/[sensitive content hidden]

Avantages :

I recently had the pleasure of working with Spot On, particularly with [sensitive content hidden], and I must say, the service provided was exceptional. From the moment we inquired about their Point of Sale (POS) system, [sensitive content hidden] was attentive, knowledgeable, and went above and beyond to ensure we got the best deal possible. One of the standout aspects of our experience was the competitive rate offered for their POS system. Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise. This demonstrated their commitment to providing value for their customers. Moreover, [sensitive content hidden] expertise and professionalism were evident throughout the process. He took the time to understand our specific needs and tailored the solution accordingly. He patiently addressed all our questions and concerns, ensuring we felt confident in our decision. Overall, I highly recommend Spot On and [sensitive content hidden] Monroy for anyone in need of a reliable POS system and exceptional service. Their competitive rates, coupled with their personalized approach, make them a standout choice in the industry.

Inconvénients :

A few months ago, we had problems with our credit card processing. They quickly found out that the software was outdated so they quickly updated it. Problem resolved.

BEWARE!! DO NOT USE SPOTON

Commentaires : Will be shopping for a new system tonight. Regret every second that I trusted Jake to set up in two locations.

Avantages :

Nothing. I honestly cannot say one good thing about this system.

Inconvénients :

From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For the system to not have a fail safe function to not allow a 1million percent tip is absurd...

Pretty Good

Avantages :

I love how clean & simple this POS is. I like the layout, and the reporting aspect is great. I love the dual-pricing. I like that they offer a cellular backup incase of an internet problem. Building menu's and adding items is easy. I love all the different printer options, taxing etc. You can get pretty specific. I love the permission's based job positions.

Inconvénients :

It's not meant for pizza places. The customer info is hard, I wish the phone number name and address would automatically pop up. I don't like when it goes down. I don't like that there's three different websites (BOH, reporting, Dashboard) and then another if you get gift cards (through ECS.)

[sensitive content hidden] is STELLAR

Commentaires : Overall things are great. The support system is much improved than it was originally. I would still suggest that the same person working on a support ticket follow it through to the end/completion. We often have 3-4 people try to help us with issues and have to repeat the problem several times to get them up to speed. We are pleased with the improvements in reliability of the system compared to a year ago this time.

Avantages :

[sensitive content hidden] is STELLAR! We have had the great fortune of working with him over the last 6 months. He is a man of many talents. He has helped us troubleshoot and resolve some printer issues (hardware), and worked through some programming issues (software) with our integration to R365 accounting. He is always very easy to work with and quick to respond. He is willing to really dig deep and figure out our issues. We love working with him.

Inconvénients :

Early on we could tell that you were growing too fast and too big. There were lots of situations with lapse in communication and release of new features that didn't work properly. As well several times that the reporting sites when down during very busy shifts. It didn't earn a lot of trust with our teams. We really want to implement the Handheld devices for our servers and the product is completely different than the workstation. Its like teaching someone to use 2 different systems. Make them the same please. AND SOON!

Switch to Spot On

Commentaires : I would highly recommend SpotOn for a restaurant business. I look forward to being able to tap into more features as we grow.

Avantages :

The customer service has been great and the variety of features it has will be helpful as we grow.

Inconvénients :

The switch wasn't as easy as it looked but the customer service reps have been very quick to respond and help us through every issue.

Easy working capital

Commentaires : Great! Same day transfer was perfect
Pay back plans is very convenient

Avantages :

Quick & ver clear with with Question and Answer

Inconvénients :

Loan amount would be helpful if it a little more

I love Spot On

Commentaires : Ocerall the experience has been positive

Avantages :

My rep has been very responsive. He has stuck with us through the entire sale and conversion. I highly appreciate [sensitive content hidden].

Inconvénients :

We had issues with how the KDS was processing orders but it has been resolved.

SpotOn POS

Commentaires : [sensitive content hidden] has been an invaluable resource for our restaurant business. His expertise in restaurant software and exceptional customer service has been second to none. Our payroll and reporting processes have been seamlessly integrated, and the user-friendly interface has made training a breeze. With [sensitive content hidden] help, we have been able to easily manage multiple locations and administrators. Our overall experience with [sensitive content hidden] has been nothing short of exceptional, and we highly recommend his services to any restaurant business.

Avantages :

Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting.

Inconvénients :

As with any software there are multiple updates, I would like to take parts of the mavens to improve the customer experience.

Spoton for life

Commentaires : Spoton has been one of my best assets in growing my business

Avantages :

Spoton has been wonderful, i love the fact i can always talk to a real person

Inconvénients :

Honestly so far i dont have anything i dont like about spoton

Customer Service

Avantages :

We appreciate the responsiveness of the staff at SpotOn. We feel supported by their support team and like we have contingencies in place in case something were to go wrong like internet outtage and system glitches. We feel these would be quickly handled and tended to.

Inconvénients :

There's a learning curve with SpotOn. The system can be a little bit confusing to understand at first because you have to be navigate different websites. However, the staff is always available.

Great investment for your business to succeed

Commentaires : I LOVE IT! and i am a hard business owner to please! The entire team that i worked with from the beginning were and still hands on. Thanks to everyone

Avantages :

Effective and in point and has tons of options for my restaurant, customer service is outstanding, back up router is a huge plus when the Internet goes down you can still be able to operate

Inconvénients :

Closing day report need to be more clear

Great product that needs fine tuning

Commentaires : Customer service has been great and they are always kind. They helped go through the system when I got the new pos in the store.

Avantages :

I like the ability to provide a discount for cash sales. The POS is user friendly. The layout is user friendly. The website created was better than I expected.

Inconvénients :

I could not merge my gift cards that I previously used because there were letters in the code. I now have to accept as cash and then the reports are incorrect. Any customers that I had with loyalty before do not merge to SpotOn because I did not use phone numbers for in store orders. The first POS system was never shipped so I needed a new order to have one shipped. I spent weeks on the phone with tech support because it was not updating properly and finally I was sent a new system that is working properly. I am now charged for multiple POS systems although I only have one. I have spent a month trying to get it sorted out but have not been refunded for the overcharge and although billing cancelled the extra equipment, I am being charged again extra for this month. Virtual Terminal is not great for sending invoices and does not sync with inventory. Big problem when the business is selling inventory. Not able to exchange an item.