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Prompt
Description de Prompt
PromptEMR est une plateforme entièrement intégrée qui fournit un logiciel de gestion d'affaires de bout en bout pour le secteur de la kinésithérapie. PromptEMR est un système basé sur les clics, facile à utiliser et adapté aux mobiles, qui rationalise les flux de travail de tous les utilisateurs d'une clinique médicale pour améliorer l'efficacité, la rentabilité et les soins aux patients. PromptEMR prend en charge la planification des patients en ligne, l'intégration électronique, la planification en clinique, la gestion des patients, la documentation, la facturation, le reporting et l'analytique.
Qui utilise Prompt ?
Prompt est spécialement conçu pour les cliniques de kinésithérapie privées.
Prompt ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Prompt
Alternatives à Prompt
Avis sur Prompt
Alternatives envisagées précédemment :
Absolutely the best out there, and getting better
Commentaires : TIME! Prompt saves me so much time with billing and documentation. Their online scheduling keeps the schedule full and the phone from ringing, double win. It has save me time, headaches.....so much more.
Avantages :
Honestly the whole platform is in another tier compared to similar products on the market. I haven't tried them all, but my fair share and PROMPT blows them away in almost every aspect. Where they don't, they reach out for user feedback and make the changes to improve. Absolutely amazing group of people working on things over there.
Inconvénients :
Minor details I think could always be improved, luckily they have feature requests and make those improvements regularly. Integration was a piece of cake. Took a weekend and was up and running quickly.
Alternatives envisagées précédemment :
Great Product for Any Physical Therapy Practice
Commentaires : Great team and communication. Our transfer of data went very smoothly. Great product.
Avantages :
Easy to track key metrics in the practice. Easy to access info from anywhere, including your smartphone, which is especially helpful since I travel a lot. Integrated features are a plus including credit card transactions and online forms for patients to fill out. Cut down on admin time significantly.
Inconvénients :
None, the team is super responsive to any requests and makes changes very quickly. We had no major issues and updates are performed at night.
Alternatives envisagées précédemment :
Pause before deciding: Discouraged user to say the least
Commentaires :
Exacerbating, time-consuming, expensive and anxiety-provoking.
Alec was dismissive and continued to blame me for the issues and his first contact with me was almost 6 months into our relationship with Prompt.
The system and programming is good but these young executives need to realize your product doesn’t matter if you don’t know how to treat your customers.
Avantages :
Cancel list is nice. I like the daily notes and flow overall. The invoicing is smooth once you finally get it set up.
Inconvénients :
Upper management here needs a big lesson in how to correspond with exacerbated customers. The sales team that brought me on were good but then once I started to having difficulties it was like no one knew how to fully handle it. I finally heard from the Customer Experience Manager and he was the worst to deal with, dismissive to say the least and never even called me despite my requests. I have had to pay outside consultants for several weeks and have spend hours on the phone trying to get to the bottom of why I’m not receiving ERA. They keep saying this happened a lot in my previous system which is just simply not true. The system completely messed up our insurance accounts leaving us being paid instead of the clients for our cash paying clients. This has lead to an extreme amount of extra work and stress for me as the owner to try to work to reimburse and make the accounting right. The individuals working for Prompt have been responsive and tried to help us but it was really too much for anyone to handle and the biggest disappointment is the upper management and their lack or willingness to make this right. They are offering to let me out of my year contract as I am sure they would love to not have to deal with this issue anymore.
PROMPT EMR is amazing !
Commentaires : The entire team at PROMPT is fantastic, knowledgeable and very responsive. They get back to us same day with detailed answers to our questions and resources to share. The product itself is robust and allows the practice to run more efficiently.
Avantages :
It leverages technology to make the process of patient registration and care streamlined. Integrated with an exercise library, PTs can find everything in one place. The billing system helps us stay in compliance
Inconvénients :
It is missing a robust scoring, functional reporting feature. Even though functional reporting forms are preloaded, PTs cannot see the specific questions or the scores. It would also be nice if these were automatically put into discharge and progress visits and reporting was built so we could track our clinic performance.
Alternatives envisagées précédemment :
Outstanding Software for Physical Therapy Practice
Commentaires : We decreased our admin time for front desk staff and for therapists. Each aspect from scheduling to documentation is easier, faster, and has fewer errors. Prompt is very quick to respond to questions and issues and is always improving and updating features. There have also been countless features added on a consistent basis that we implement into our practice.
Avantages :
Prompt EMR makes everything about owning a practice easy. Everything is integrated from online scheduling, online document signing and onboarding of new patients, HEP, EMR, and reporting and tracking. Using Prompt cut down on our admin time by over 50% due to everything being seamlessly integrated.
Inconvénients :
Prompt made the whole process easy from the start. I have had no issues and Prompt is great at listening to customer wants and needs for new features and works to add them into their updates. They are a new software company which is a positive because they want your feedback.
