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ezeeCRM
Description de ezeeCRM
BusinessEzee est un éditeur de logiciels basé en Inde. L'entreprise a pour but de fournir des solutions logicielles abordables et avancées pour les PME et grandes entreprises du monde entier. Les solutions de l'éditeur sont principalement centrées sur le CRM (Customer Relationship Management), les systèmes de gestion des ressources humaines, les points de vente, les chatbots et l'e-commerce, aidant à automatiser et à rationaliser les activités commerciales telles que les ventes, le marketing et l'assistance de manière très efficace.
Qui utilise ezeeCRM ?
ezeeCRM peut être mis en œuvre par toute entreprise souhaitant automatiser ses ventes, son marketing, son assistance ainsi que ses ventes et services sur le terrain. Il peut être utilisé dans tous types de secteurs.
ezeeCRM ne vous convainc pas tout à fait ?
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ezeeCRM
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Avis sur ezeeCRM
iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly.
Commentaires : Increased productivity of employees which results in better customer satisfaction and more revenue.
Avantages :
First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.
Inconvénients :
Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.
Réponse de l'équipe de BusinessEzee
il y a 7 ans
Thank you for the Kind feedback!
Effective Usage
Commentaires : Friendly to handel
Avantages :
Ease to Use and keep records of tickets and customer
Inconvénients :
Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,
Réponse de l'équipe de BusinessEzee
il y a 5 ans
Hi Barry, Thanks for the fare feedback, will certainly look at the cons you mentioned. Thanks!
Nothing is extraordinary--CRM
Avantages :
Nothing as such. Even your software lacks in many basic features.
Inconvénients :
This software lacks in user- friendliness. It is not automated. Automatic assignment of leads to an user is missing so it is time consuming. It is manual completely. filters are also not working properly. Importing an excel is not an easy. It is complicated. Recent leads are sometimes not on the top. When an excel sheet is exported, it is not in proper format. Should be in PDF format also.
Réponse de l'équipe de BusinessEzee
il y a 5 ans
Hi Neha, Thank you for fare and honest feedback, we at ipercepts take support very seriously, you will receive a call from your assigned relationship Manager ASAP and will keep your concern on priority. Hope you will give improved feedback in coming days. Thanks!
CRM
Avantages :
Leads sorted and maintained at one place
Inconvénients :
Not user friendly and excel comes more handy sometimes
the more details, the better.
Avantages :
Campaigns : Its very easy track to customer
Inconvénients :
Customer : Its very easy search customer
Réponse de l'équipe de BusinessEzee
il y a 5 ans
Hi Sanjeev, Thanks for the appreciation, will look forward to continue working with you. Thanks!
