TeamViewer

TeamViewer

par TeamViewer

Qui utilise TeamViewer ?

TeamViewer is available in almost all countries, in over 30 languages.

Description de TeamViewer

TeamViewer connects any PC, Server, or Device on any platform globally in a few seconds. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software, reaching over 1bil devices. Focusing on cloud-based technologies to enable online support, collaborating in real time across the globe, with an expanded product portfolio, including ITBrain (anti-malware), Monitis (website monitoring system), and Blizz (online collaboration).

Informations sur TeamViewer

TeamViewer

http://www.monitis.com/

Fondé en 2006

Prix de TeamViewer

TeamViewer est disponible en version gratuite et propose un essai gratuit. Voir plus d'informations concernant le prix de TeamViewer ci-dessous.

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Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Documentation

Ressources d'aide

Support en horaire de bureau

TeamViewer - Fonctionnalités

Logiciels de réunions
Gestion de voyages
Gestion des comptes rendus
Gestion des invitations
Gestion des matériaux
Gestion des participants
Gestion des votes
Gestion du calendrier
Outils de compte-rendu de réunion
Outils de préparation de réunion
Planification
Réservation de salle de réunion
Réunions de comités
Réunions du conseil d'administration
Réunions internes
Réunions législatives
Suivi des tâches
Accès mobile
Audio HD
Chat en temps réel
Chat privé
Conférences vidéo
Fichiers audio et vidéo bidirectionnels
Main levée électronique
Outils de présentation
Partage d'écran
Possibilité d'enregistrement et de lecture
Streaming de présentation
Webdiffusion à la demande
Brainstorming
Conférences vidéo
Correction en temps réel
Forums de discussion
Gestion de contenu
Gestion de projets
Gestion de versions
Gestion des calendriers
Gestion des contacts
Gestion des documents
Gestion des tâches

Avis sur TeamViewer

Afficher 5 avis sur 6 047

Note globale
4.6/5
Facilité d'utilisation
4.6/5
Service client
4.3/5
Fonctionnalités
4.6/5
Rapport qualité-prix
4.4/5
Thierry D.
Manager
Réseaux informatiques, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 24/09/2019

"Teamviewer"

Commentaires: Efficace comparé aux autres produits identiques existants.

Avantages: Le plus rapide et le plus efficace des logiciels de contrôle à distance.
La gestion des clients par l'annuaire est très pratique

Inconvénients: Le prix exorbitant de la version payante qui ne permet pas un usage autre qu'obligatoire et intensif.

  • Provenance de l'utilisateur 
  • Publié le 24/09/2019
Kudakwashe N.
Software Developer
Services et technologies de l'information, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    2/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    4/10
  • Provenance de l'utilisateur 
  • Publié le 13/03/2020

"Remote Desktop Wars"

Avantages: What i really don't understand is why would a company develop such a great tool, gets you hooked and then when you and your clients are now familiar and comfortable in using the software then out of the blue, you have to pay to use the software? This doesn't apply to TeamViewer alone, another remote desktop admin app Anydesk did the same thing and recently now the offer buy the business version. At least have the community version with less features than to have timed sessions. But overall it remains the best tool on the market and at least they got the file sharing support perfect unlike Anydesk.

Inconvénients: Great tool but very expensive specially for small companies which have few clients and would want to cut down on cost of travelling to customers site and give technically support.

  • Provenance de l'utilisateur 
  • Publié le 13/03/2020
Jeheen mahmood Z.
Senior Data Analyst
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 31/01/2020

"One of the most popular remote access tool, and for good reasons"

Commentaires: I used it regarly with my to set up the systems for my remote coworkers. I even used it to provide support to my clients.

Avantages: This tool is robust, and very few people I worked with that didnt know about the functionalities it offers. The UI/UX was rather bad and outdated. But they have updated that a couple of years ago and the new UI is very sleek with material design. I really liked the contact book funtion and unsupervised access option. It saves a lot of time and sync issue once the password protected access is set up. Instead of waiting for another person on the other end to approve the access, the user can take over the remote computer any time. The file sharing option is pretty neat too. It can safely and securely send large files to the other computer to the designated location. Of course there are plenty of other dedicated file sharing options out there. But it gives you a certain ease of use when you can simply send them using the same remote access app you are using. They even support a chat and media sharing option. Its like having skype, dropbox and google remote access all merged into one. Of course those are all top notch in what they do, but it does a some of the same things and gets the job done.

Inconvénients: The media controlling interface is very small and the functions are not clear. Especially the system sounds can make it rather annoying while using the remote computer. Also, it is pretty unstable when the network is weak.

  • Provenance de l'utilisateur 
  • Publié le 31/01/2020
Suzana P.
Marketing Director
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/03/2020

"Screen Sharing at its Finest!"

Commentaires: Overall, TeamViewer has been a great way to save time when you don't necessarily need someone to come to you to see your computer screen, and can help you remotely. This works for large corporations as well as small businesses. This doesn't have to strictly be used for IT, I am sure it can be used for different sorts of video conferences for everyone working remotely, although I personally have not used it in that way. For IT aspect, it saves you the hassle of having to "screenshot" pictures or errors and emailing them all back and forth. It's a timesaver!

Avantages: TeamViewer software was introduced to me several years ago when I worked for a larger corporate insurance company. Many times, everyone's computer in my department, over 2500 of us, ran automatic updates overnight when we were logged out. This allowed our IT Department to make any changes and maintenance. At that company, when we had issues with our claim software, or phone login, or anything technical, we would report that to our IT Department. They would quickly give us a call, working remotely, and I would accept the TeamViewer request to share the screen. Our IT would have full access to my screen and be able to guide me, or take control, whenever they pleased. Currently, this software works JUST THE SAME for the small family owned business I work for. We recently switched domains, and needed help getting our emails switched over properly without losing all of our mailboxes. This was such an important part of the domain switch. With the help of TeamViewer, our hired IT professional was able to jump in and guide several of us to save back ups and take the next important steps to secure our data.

Inconvénients: Using TeamViewer, I've noticed that sometimes you do experience a "lag", but nothing unmanageable. Also, make sure you and whoever is on the other end make it clear on who is running the mouse! That is just a user error, but I've noticed that I would get direction to "click here" and when I would go to move the mouse, the person at the other end would be doing the same. Once you give control of your computer, I don't think there is any way to stop the other persons movement until you completely log out. Not like you can put them on pause. Again, this is not a software issue, just something you need to consider if you want a seamless process.

  • Provenance de l'utilisateur 
  • Publié le 30/03/2020
Alison W.
PowerSchool Administrator
51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 16/11/2017

"Team Viewer works as a screen sharing program for institutions but is tricky to navigate for users."

Commentaires: For within an organization, the product is great for screen sharing, but outside it is just clunky.

Avantages: I like that Team Viewer has free and paid options for users versus enterprise, it ensures that you have a quality product, but does not then price-gouge the occasional user. Team Viewer is a great alternative for screen sharing when you are able to have the time to figure out the tools, or have an IT Staff who are able to set it up for you and then train you for a simple navigation. I have had good success with companies contacting me through Team Viewer, but never in the other direction.

Inconvénients: There are several things I did not like about Team Viewer. First, Team Viewer is very clunky to use. In terms of just setting up an account, there were steps that we (me and IT) did online and on the application, which also duplicated themselves. There were authorizations that seemed unnecessary. After downloading, the launched application still had to "okay" the computer, with further steps authorizing the machine through email, which were already done as part of setup. We acquired Team Viewer to share a work machine and a personal machine, with the personal account being the initiating account on the work machine, and the work account being the recipient. Due to, as Support said, too many similar characters in the two emails, they were flagged as being from the same organization even though the domains were completely different. Even with support, the issue was not resolvable. The screen sharing is extremely slow on a fairly open (no one was working) 300 mg pipe, which flies for everything else. In the end, we decided it was easier to work with two work machines for what we were trying to do, acquired a few external HDs and just used Remote Desktop. I have had success with other companies contacting me through Team Viewer, but have never been able to initiate back to them. Again, despite supports help, it is like my account is "flagged" to always be from organization to organization with little hope of resolution.

  • Provenance de l'utilisateur 
  • Publié le 16/11/2017