--- description: BuildOps : qu'en pensent les utilisateurs ? Lisez les avis clients sur BuildOps, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BuildOps - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CVC (chauffage ventilation climatisation)](/directory/30107/hvac/software) > [BuildOps](/software/194155/buildops) # BuildOps Canonical: https://www.capterra.fr/software/194155/buildops Page : 1/8\ Suivant: [Page suivante](https://www.capterra.fr/software/194155/buildops?page=2) > Un logiciel de gestion des interventions tout-en-un pour les entrepreneurs MEP (mécanique, électricité, plomberie) commerciaux Distribution, flux de travail, devis/facturation, analytique, etc. > > Conclusion : 177 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise BuildOps ? Les entreprises de services mécaniques, de plomberie et d'électricité qui cherchent à accroître leurs revenus, à rationaliser leur activité, à optimiser leur équipe et à satisfaire leurs clients. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 177 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: BuildOps - **Pays**: Santa Monica, É.-U. - **Entreprise fondée en**: 2018 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Application mobile - Base de données de clients - Base de données de contacts - Base de données des coûts - Coût des tâches - Devis - Facturation - GPS - Gestion de la disponibilité - Gestion des calendriers - Gestion des clients - Gestion des expéditions - Gestion des factures - Gestion des ordres de travail - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Historique des services - Maintenance préventive - Planification - Planification de la maintenance - Planification de projet - Planification des tâches - Pour sous-traitants en commerce/électr. industrielle - Rapports et statistiques - Real-Time Updates - Routage - Signature électronique - Suivi des clients - Suivi des tâches - Suivi des équipements - Suivi du temps - Suivi du temps en ligne - Third-Party Integrations ## Intégrations (6 au total) - NetSuite - QuickBooks Online - QuickBooks Online Advanced - Sage Intacct - Viewpoint Spectrum - Viewpoint Vista ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels CVC (chauffage ventilation climatisation)](https://www.capterra.fr/directory/30107/hvac/software) ## Catégories connexes - [Logiciels CVC (chauffage ventilation climatisation)](https://www.capterra.fr/directory/30107/hvac/software) - [Logiciels pour électriciens](https://www.capterra.fr/directory/31006/electrical-contractor/software) - [Logiciels de gestion des interventions](https://www.capterra.fr/directory/10009/field-service-management/software) - [Logiciels de gestion de la maintenance](https://www.capterra.fr/directory/30058/maintenance-management/software) - [Logiciels d'affectation du personnel](https://www.capterra.fr/directory/30059/service-dispatch/software) ## Logiciels similaires 1. [FieldPulse](https://www.capterra.fr/software/153475/fieldpulse) — 4.6/5 (500 reviews) 2. [ServiceTitan](https://www.capterra.fr/software/150053/servicetitan) — 4.3/5 (341 reviews) 3. [Jobber](https://www.capterra.fr/software/127994/jobber) — 4.6/5 (1487 reviews) 4. [Service Fusion](https://www.capterra.fr/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [Housecall Pro](https://www.capterra.fr/software/140363/housecall-pro) — 4.7/5 (2749 reviews) ## Avis ### "New user and happy\!" — 5.0/5 > **Ashton** | *1 juillet 2024* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use and integration of new technology. > > **Inconvénients**: Getting to pipeline is a little difficult, but I might just not see it. > > It’s been a great experience so far. We just started the implementation and use process. So far so good ----- ### "Our team likes BuildOps" — 5.0/5 > **Les** | *19 mars 2026* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use and implement. Sync's well with QB's desktop. Good job and time management. Allows us to send invoices the day after the job is completed > > **Inconvénients**: Would be nice if it could have a bill reader to add costs to jobs Also it would be good if BuildOps would allow us to to do price adjustments by importing updated pricing instead of going through the data team > > Very good experience. Easy to create an invoice from a job or just a simple invoice for a cash sale. Tech support and training are second to none\! ----- ### "it is ok at best" — 3.0/5 > **chelsea** | *20 avril 2026* | Équipements publics | Taux de recommandation : 5.0/10 > > **Avantages**: The Project Management module is not user-friendly. Completing a change order requires too many steps, which discourages us from utilizing this module. While it is cheaper than other operational software, it does offer good value for the money. However, the application of sales tax to invoices is inconsistent. Each month, we have to reconcile to determine which invoices were incorrectly charged sales tax despite being exempt. Additionally, the syncing between our operations and finance software is not consistently reliable. The Purchase Order workflow lacks the necessary automation for manual tasks. We need a bi-directional flow between SAGE and BuildOps. Furthermore, the payment processing system does not allow the business to choose how to handle the absorption of processing fees. ----- ### "Project Manager" — 4.0/5 > **Doug** | *20 avril 2026* | Construction | Taux de recommandation : 7.0/10 > > **Avantages**: Project forecasting is a big plus for us. I also like some of the customer reports we have created for us. > > **Inconvénients**: The tasks functionality needs work. It's basically unusable as it sits. We also do not have a good way to print or export an individual job's forecast. There are a number of pages I have stumbled on that create a table with no way to print or export the data. I would think this functionality would be easy to add. I also think that you should create a self-service web page that allows users to submit a support ticket rather than having to use your phone center. The last time I called, I got the impression that it has been relocated to south Asia? > > It's been good. I have seen improvements over the last 2 years that I have worked with it. I have seen one or two of my suggestions implemented. ----- ### "BuildOps is the best software I've worked with." — 5.0/5 > **Jennifer** | *14 avril 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: We’ve been using BuildOps as our primary platform for service management, invoicing, and operational tracking, and overall it has been a strong system for a commercial HVAC/R business like ours. Value for Money BuildOps delivers solid value, particularly for companies managing high volumes of service work and invoicing. The ability to centralize dispatching, job tracking, invoicing, and reporting in one platform reduces the need for multiple systems. That said, the cost may feel high for smaller teams or those not fully utilizing all modules. Learning Curve There is definitely a learning curve. The system is robust, and getting everything configured correctly—especially syncing workflows between operations and accounting—takes time. However, once users are trained (BuildOps Academy was helpful), the efficiency gains are noticeable. Ongoing support and training resources make a difference. Security BuildOps appears to follow standard security practices with role-based permissions and controlled access. From an administrative standpoint, it allows us to limit visibility and access appropriately across departments, which is important for financial and operational data integrity. Invoicing This is one of the stronger areas. Invoicing is streamlined from job completion through billing, and it integrates well with accounting systems like QuickBooks Online. The ability to generate, proof, and distribute invoices efficiently has significantly improved our billing workflow. Some edge cases (like tax inconsistencies or invoice status syncing) can require troubleshooting. Tracking Job tracking, technician activity, and service history are all well-documented within the system. It provides strong visibility into job progress, which helps both operations and accounting stay aligned. Reporting is useful, though sometimes requires manual validation when reconciling with accounting data. Payment Processing Payment tracking is effective, and integration with credit card and EFT processing helps streamline collections. However, reconciliation between BuildOps and accounting systems can occasionally require extra attention to ensure totals align perfectly. Project Management For service-based work, BuildOps performs well in managing jobs, scheduling, and workflows. It may be less robust for large-scale project management compared to dedicated construction/project software, but for service operations, it covers the essentials effectively. Overall BuildOps is a powerful, all-in-one platform best suited for mid-sized to large service companies that want to consolidate operations and improve visibility across departments. While there are occasional quirks and a learning curve upfront, the long-term efficiency and organization it brings to service and billing workflows make it a worthwhile investment. > > **Inconvénients**: One of the more challenging aspects is when system updates or changes are made during working hours. These can disrupt workflows, especially in accounting and invoicing where timing and consistency are critical. Additionally, some updates feel like they could benefit from more thorough beta testing before being released, as occasional issues or inconsistencies arise that require extra time to troubleshoot. Advance notice and more off-hours deployments would help minimize these disruptions. > > Overall, my experience with BuildOps has been positive. It has significantly improved our ability to manage service operations, track jobs, and streamline invoicing in one centralized system. While there is a learning curve and occasional system quirks, particularly around updates and syncing with QuickBooks Online, the efficiencies gained in visibility, organization, and billing workflows have made it a valuable tool for our business. ----- Page : 1/8\ Suivant: [Page suivante](https://www.capterra.fr/software/194155/buildops?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/194155/buildops) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées